Re: for whatever reason are still running Windows Vista...
Yes, but the lack of security updates coming later this year will be a problem going forward if they're to continue using a traditional personal computer.
Your options are limited:
→ Update the machine to Windows 7, and have the same problem in a few years.
→ Update the machine to Windows 8 or 8.1, have the same problem in a few more years, and have to re-train them on the new interface.
→ Update the machine to Windows 10, have to re-train them on the new interface.
→ Replace OS with Linux or *BSD, have to re-train them on the different interface/software.
→ Replace the machine with an Apple Mac, have to re-train them on the different interface/software.