back to article Chicago cops under fire for astonishingly high dashcam, mic failures

More than one in ten dashboard cameras and 80 per cent of microphones don't work on any given day, according to a review of the Chicago Police's recording equipment. The incredibly high failure rate has led to some pointed questions, and added to a general sense of distrust of officers in The Second City. It follows the …

  1. Anonymous Coward
    Anonymous Coward

    Presumably they purchased the "Made in USA" ones....

    1. joed

      this would only excuse/explain expense (I bet high) and not quality (or lack of thereof)

      1. Anonymous Coward
        Anonymous Coward

        "this would only excuse/explain expense (I bet high) and not quality (or lack of thereof)"

        It would be associated with poor quality (such as American car manufacturers, or American houses - often built in wood with similar build quality to a European garden shed...) by most Europeans who would prefer European or Chinese made goods as higher quality options...

        1. kain preacher

          Wooden house are built becase of seismic activity. Funny thing i never hear people raging on

          houses built in canada even though they share similar building codes.

    2. Pompous Git Silver badge

      Presumably they purchased the "Made in USA" ones...

      "All what we got here's

      American made

      It's a little bit cheesey,

      But it's nicely displayed

      Well we don't get excited when it

      Crumbles 'n' breaks

      We just get on the phone

      And call up some flakes

      They rush on over

      'n' wreck it some more

      'n' we are so dumb

      They're linin' up at our door..."

      Frank Zappa

      1. ecofeco Silver badge
  2. Anonymous Coward
    Anonymous Coward

    The Chicago police has some of the worst reputation in the country. There's a reason for that.

    1. Neil Barnes Silver badge

      Elwood Blues: It’s 106 miles to Chicago, we’ve got a full tank of gas, half a pack of cigarettes, it’s dark and we’re wearing sunglasses.

      Jake Blues: Hit it! Oh, wait, the camera's bust...

      1. DugEBug

        Blues Brothers

        I immediately went to another scene in that movie:

        Elwood: "I bet these cops got SCMODS"

        Jake: "SCMODS"?

        Elwood: "State County Municpal Offender Data System"

        Cop (with a functional SCMODS): "That license plate is like a rash all over the computer!"

    2. Anonymous Coward
      Anonymous Coward

      "There's a reason for that.":

      https://en.wikipedia.org/wiki/Demographics_of_Chicago#/media/File:African_American_Population_by_Census_Tract_in_Chicago,_IL_(2011).svg

      1. Intractable Potsherd

        @AC

        So you are claiming what? That there is a Wikipedia entry? That there was a census in 2011? That there are African-Americans in Chicago? Don't be shy - tell us what you think you see in that entry that is relevant to this thread.

        1. Anonymous Coward
          Anonymous Coward

          Re: @AC

          "That there are African-Americans in Chicago?!"

          Yep. Lots of - hence very high levels of homicides and gun violence - hence also police that have to react in certain a manner to defend themselves from that environment.

          (According to the Bureau of Justice Statistics, black offenders committed 52 per cent of homicides recorded in the data between 1980 and 2008 whilst being ~ 13% of the US population.)

    3. Anonymous Coward
      Anonymous Coward

      The Chicago police has some of the worst reputation in the country. There's a reason for that.

      True.

      So while the rest of the police forces in the USA have quality American-made equipment that is meticulously maintained, in the corrupt city of Chicago they DELIBERATELY use substandard equipment, let the maintenance contract expire, deliberately aim the cameras so they catch nothing, THROW THE MICROPHONES ON THE ROOF OF THE POLICE STATION...

      ...and here El Reg is making sad weak excuses for obvious corruption in Obama's home city?

    4. PleebSmasher
      Megaphone

      Photography Is Not A Crime

      If cops can't afford body cams that work, or won't turn them on, or they mysteriously fail, then it's up to the citizens to film any and every interaction with the police.

  3. elDog

    HMS Warship Whistler (XP)?

    We were recently amazed to discover Windows XP being used on a new British warship, although the Navy subsequently promised it would be pulled out before the ship set sail.

    I thought that the venerable ElReg had already published an article that disputed the fact that XP was seen lurking in the decks.

    1. Anonymous Coward
      Anonymous Coward

      Re: HMS Warship Whistler (XP)?

      They did. The MoD got back to El Reg and it was comedy wallpaper on a techie's laptop, they said. May or may not be true; but they did state unambiguously that XP wouldn't be running the ship when it went live.

    2. Anonymous Coward
      Anonymous Coward

      Re: HMS Warship Whistler (XP)?

      Huh, When I last looked, BOWMAN was using Win98 or was it Win 95...!

  4. Doctor Syntax Silver badge

    "I saw a 10-inch floppy drive unit in a storage closet."

    It was probably left there because nobody could source 10" floppies to use with it.

    1. Turtle

      Technology New And Old.

      "'I saw a 10-inch floppy drive unit in a storage closet.' It was probably left there because nobody could source 10" floppies to use with it."

      Probably not. It's quite likely that they have 10-inch floppy disks to feed that 10-inch floppy drive. And considering that any data on those 10-inch floppy disks would be official police data, I'd expect that they'd want to be able to read that data in case of necessity. But not want to spend to any resources "pre-emptively" transferring that data to more modern formats.

      There's another reason why police departments do not always use the latest technology, as for example in the question "Why does my local police department have Polaroid-type cameras and not digital cameras?" The correct answer to this question is that a Polaroid snapshot is much, much more difficult to alter than a digital image.

      This could also, possibly, apply to the 10-inch floppy disks mentioned above where the provenance of evidence and records is important: how much value would 20 year old files have in court if the media on which they are located is only 10 years old and the tech who did the transfer was not available to testify to its authenticity? Not much, or none, if the objecting attorney is any good.

      1. Anonymous Coward
        Facepalm

        Re: Technology New And Old.

        > Probably not. It's quite likely that they have 10-inch floppy disks to feed that 10-inch floppy drive.

        I wonder what sort of noise a 10-inch floppy drive might make: whir... woo... whoosh?

        1. Ole Juul

          Re: Technology New And Old.

          Can someone please provide proof that 10 inch floppies were ever made? Surely he meant 8 inch floppies.

          1. Dabooka
            Joke

            Re: Technology New And Old.

            "Can someone please provide proof that 10 inch floppies were ever made? Surely he meant 8 inch floppies."

            Like their gallons and some such, I think American inches are smaller than proper Imperial ones

            1. allthecoolshortnamesweretaken

              Re: Technology New And Old.

              You're probably right, given the inch sizes claimed for, uh, quite personal parts...

            2. John Brown (no body) Silver badge
              Joke

              Re: Technology New And Old.

              "Like their gallons and some such, I think American inches are smaller than proper Imperial ones"

              That's probably why their "large" condoms are too small for me :-)

              1. Anonymous Coward
                Anonymous Coward

                @AC Re: Technology New And Old.

                "That's probably why their "large" condoms are too small for me :-)"

                That's not what your wife fold me.

          2. Alan Johnson

            Re: Technology New And Old.

            You beat me to it. I am reasonably certain there is no such thing as a10" floppy disk. I remember 8" floppies, (they were very floppy) but I have never heard of a 10" and even google only seemed to return 8 inch versions. I think 8" floppies were teh first ever an dthey only got smaller from that point.

    2. E 2

      " "I saw a 10-inch floppy drive unit in a storage closet."

      It was probably left there because nobody could source 10" floppies to use with it."

      More likely nobody knows how to use it.

  5. elDog

    Heaving ho

    The Chicago Sun-Times also highlighted a case where a number of police microphones were spotted on the roof of a police station – seemingly thrown there by officers.

    Now while there are some very valid excuses about the crappy quality of these devices, it seems that launching these devices onto the roof is not likely to improve their surveillance capabilities. However one of the local ball clubs might want to look into the throwing arm of these fine men in blue.

    Chicago, Chicago, You make me want to go elsewhere.

  6. Christoph

    And yet lots of US police departments are able to buy military grade weaponry and equipment.

    But then some of that money comes from highway robbery by the police.

    1. Geoffrey W

      I remember reading that the military had, or have, lots of surplus and outdated equipment they don't know what to do with, so it gets sold off, or perhaps loaned, at enormously reduced prices to the police. I believe there also exist certain clauses in the contract for this equipment that if they do not use it within a certain period then they lose it. A use it or lose it clause on big guns and vehicles sounds like a dubious idea to me.

  7. dan1980

    "It is easy to reach a conclusion that the cops are purposefully not using, or are damaging their equipment in order to avoid accountability. But the answer, of course, is a little more complex."

    No doubt and most police officers are good people just trying to do their job and have absolutely no desire to shoot anyone dead.

    But the question becomes: why is the equipment of poor quality and why has the maintenance contract been allowed to lapse and why are the directives and guidelines so ambiguous?

    And the answer to those questions may well be that the department doesn't view this as something important. Yes, there was the McDonald but it's not as though that was the first contentious incident so if the department was really looking to sort things out, this program would have been a real priority a long time ago. That it evidently wasn't says a lot.

    1. Turtle

      Discretion.

      "But the question becomes: why is the equipment of poor quality and why has the maintenance contract been allowed to lapse and why are the directives and guidelines so ambiguous? ... And the answer to those questions may well be that the department doesn't view this as something important. "

      I think that most police departments have much less financial discretion than you seem to believe. And of course, contracts for all supplies and services are awarded to the lowest bidder, in accordance with the wise old proverb "Buy cheap, get cheap".

      1. dan1980

        Re: Discretion.

        @Turtle

        Accepted and I agree that that is likely true in many instances. However, the core problem remains even if it has shifted to someone else and that problem is that this issue is not a concern for whoever does make these decisions.

        Yes, a big case like the McDonald one puts the spotlight on it but as I said, that was hardly the first contentious incident where there has been an issue with missing audio/video that should have been captured but due to throughly preventable factors, wasn't.

        And it's not as though such things have been out of the public eye - they are known and discussed so it doesn't even matter whether individual officers have brought this to the attention of their supervisors or whether those supervisors have brought it to the attention of the decision-makers.

        It shouldn't take a case THIS tragic and an officer being tried for FIRST DEGREE MURDER to do some serious investigation into these systems. That it did implies that they (whoever 'they' are) simply turned a blind eye to the problem or, more likely, insisted that there wasn't a problem at all.

        But even then, if this sorry state is not the department's fault one still has to wonder if they ever made any real noise to the people whose fault it actually is. When police make public calls for equipment it tends to be a relatively poor move, politically, to deny them.

      2. Yet Another Anonymous coward Silver badge

        Re: Discretion.

        It's a good job that the Chicago police force, along with the guardians of law and order in so any of America's most racial diverse cities, enjoy the universal respect and approval of the public - or there might be some concern over this perfectly understandable level of equipment failure.

        I do hope no dastardly miscreants escaped justice because people doubted the word of the redoubtable officers who lacked recorded evidence of the suspects confession

        1. dan1980

          Re: Discretion.

          Well 'diverse' is not always a good term because it depends on how you measure 'diversity'. Chicago is almost perfectly split into thirds with black, white and Hispanic (33%, 32%, 29%). So it's very diverse in that no one group predominates. But that's just three groups and very broad ones at that. Asian groups only make up a tiny percent, as do the wonderfully generic 'other races'.

          More interesting is that Chicago's racial groups are concentrated in different areas such that this diversity is almost an illusion when one looks at any given area.

          This is one of the big problems with the idea of 'multiculturalism' as it's currently touted - racial diversity is not the same thing as having a harmonious blend of people from different races and cultures. The benefits of multiculturalism can never be fully realised when different groups are concentrated in specific areas.

          Indeed, such a situation can lead to exactly this type of problem.

  8. MasterofDisaster

    >30% failures rates are common for video surveillance

    Dirty little secret for years in physical security is how low the "uptime" is for video surveillance; typically around 70%. City of Philadelphia audited their city-wide surveillance system and found it worked only 32% of the time (http://www.viakoo.com/orphaned-video-system-in-philadelphia/). End result is police never look at it because they know it's incomplete at best.

    1. Anonymous Coward
      Anonymous Coward

      Re: >30% failures rates are common for video surveillance

      You mean the movies are lying to us when they show the FBI/CIA/NSA plus every hacker able to instantly access surveillance cameras (without even having to google what the site name is!) at every location in every major city within seconds and even have the magical ability to zoom in on pixellated images?

      Amazing how well that all works but they often lose track of a car driving through a major city because they entered a "dead zone" where there are no cameras (if it fits the plot) That's probably the one thing they have the best chance of getting right, since those traffic cameras seem to be at every intersection that has a stoplight even in the comparatively small city I live in. No idea if they're operational, but no way someone could drive through downtown and find a "dead zone" until the left the areas where there are traffic lights.

      1. Yet Another Anonymous coward Silver badge

        Re: >30% failures rates are common for video surveillance

        It's not only a problem for our colonial cousins - I understand that the 4.6billion CCTV cameras that make London such a crime free utopia have been know to all fail every time there is a widespread demonstration in the capital.

  9. Dr. Ellen

    The chances of the equipment working are undoubtedly better if the cop is sure the recording will present his behavior in a good light.

  10. a_yank_lurker

    How Many Work?

    It's Chicago which is a notoriously corrupt city. I am actually surprised that the percentages for working equipment are not in the low single digits.

    1. chivo243 Silver badge

      Re: How Many Work?

      Chicago is indeed one of America's most corrupt. I lived there for 4 years. So much cash in that city, so much of it pissed away. So many drugs flowing up from Mexico, lots of "other cash" now available too. I don't think Chi-town will ever shed it's love affair with crime.

      As for the upkeep of the equipment, that is just a symptom of the corrupt bureaucracy which is Chicago.

      I wish Chicago well.

  11. joed

    it's all backwards

    Until cops (or any public "service"; BTW, there's no draft and the job is paid for so let's stop this farce and call it a job, like any other out there) operate from "when in doubt we're right" positions this kind of failures is the only expected outcome. Once we shifted the accountability and burden of proof onto them (as it should be), they will make sure that the toys we paid for with taxes (besides guns of course) is well maintained and always operational.

  12. js1592

    Even honest cops will destroy these...

    ...because of their failure rate. If you have one go out on you and an incident where the recording is pulled occurs, you'll look dishonest. Unless they work reliably, you won't see anyone, even supporters of them, using them.

    1. Anonymous Coward
      Anonymous Coward

      Re: Even honest cops will destroy these...

      Good point. If a cop gets into a struggle and this cheap junk fails, suspicion of sabotage automatically falls on the officer. And yet these cameras fail even when NOT subjected to abuse. The only way a cop can protect him/herself from this potential exposure to unfair punishment is to disable the unit proactively.

    2. kain preacher

      Re: Even honest cops will destroy these...

      No. The look guilty because inocedents were the were involved in shootings and stole the cctv tapes from the surrounding businesses. In one case the denied do that , they got caught on tape

  13. wsm

    Shorter version:

    Is it sabotage, lack of maintenance, bad policy or cheap equipment?

    Yes.

  14. Anonymous Coward
    Anonymous Coward

    Was it Chicago that had that secret interrogation centre? Could well be wrong here...I might be thinking about Detroit, Albuquerque, or some other place. Honestly can't remember. Just calibrating my bullshitometer.

    1. a_yank_lurker

      @moisty - It was/is Chicago. I do not know if it the operation is actually shutdown or has been quietly moved to another venue.

      1. Anonymous Coward
        Anonymous Coward

        Thanks. I did try looking it up; but have had beer, so didn't try that hard. Also El Reg's search facility sucks raw donkey prong is not the best.

        So. A police dept has many equipment failures. Given that they have an illegal and massively unconstitutional secret Gitmo all of their very own; I'd be looking at just how convenient these failures were on a case-by-case basis. Sabotage, lack of maintenance, bad policy or cheap equipment or a number of other factors could all weigh in, of course; but I'd be taking "equipment failure" with a wheelbarrow of salt. Lucky for Chicago PD I'm not the investigator, I suppose. Lucky for me too, because I'm on a different continent and still alive.

  15. ps2os2
    FAIL

    City of Chicago IT

    Yes I live in Chicago and have been for the last 40+ years.

    Chicago isn't unique in the IT department, sadly for years it has used obsolete equipment. I walked in to a Data Center one day about 30 years ago and was flabbergasted at the condition of the data center. People were smoking in the computer room old boxes of forms were strewn about and the place was just filthy. In another place the CRT's were brown with tobacco stains and wiring was exposed all over the place.

    Chicago has two issues.

    1. Is Politics they hire not from the average crowd but hire from the politically connected.

    2. They scrimp to the last decimal point on all IT expenditures and they end up getting the worst equipment as a result.

    I had one person that left the city and attempted to find a job in the private sector and no one would hire him as his knowledge was 20 years out of date. I suggested he go back to school to get caught up (not that most of the schools in Chicago were really current at the time) but at least he would be playing in the same ballpark.

  16. DeathSquid
    Paris Hilton

    Of course that's 10 inches, dear!

    The first, and largest, floppies were 8 inches, first marketed circa 1971 when Jon Pertwee was Doctor Who. There were a lot of variants, with soft versus hard sectoring, double sided versus single sided and several recording densities being differentiation points.

    Circa 1976, during the Tom Baker years, Wang requested a smaller, cheaper floppy which drove the development of the 5.25 inch format offering similar variations to its bigger cousin. You could also physically hack a single sided 5.25 inch to become a flippy.

    In early 1980s, many smaller variants were developed until everyone settled on the 3.5 inch format and Peter Davison.

    The point of all this being that there never was a 10 inch floppy. There were some specialist 10, 12 and 14 inch optical media dating back to the 80s. Perhaps Officer Plod saw a 3.5 inch drive and made an understandable mistake? I blame the metric system.

    1. Pompous Git Silver badge

      Re: Of course that's 10 inches, dear!

      You could also physically hack a single sided 5.25 inch to become a flippy.

      Not to mention boring a hole in the appropriate place to turn a 720 kb diskette into a 1.44 mb diskette.

    2. Dabooka

      Re: Of course that's 10 inches, dear!

      You missed my favourite of the era, the 3" attached to the side of my 6128

  17. Anonymous Coward
    Anonymous Coward

    Al Cophone

    Car 54, where are you?

    ....On the roof?

    1. allthecoolshortnamesweretaken

      Re: Al Cophone

      "This is car- what number are we?"

      "Five-five."

      "This is car fifty-five- we're, uh, we're in a truck!"

  18. Adam 52 Silver badge

    There's been some criticism of the Met for not having working body cam of their recent shooting too.

    The UK cameras (one type, I think there are two) have a battery life of 40 minutes, and so are not on for a 10 hour shift or even the drive to an incident (because you might be stuck doing surveillance for 2 hours beforeany action). They're also not waterproof so tend to fail quickly in the UK climate.

    It's not an easy challenge - even GoPro can't get significantly higher battery life or decent audio out of a waterproof camera.

    1. Anonymous Coward
      Anonymous Coward

      Adam 52

      Wasn't it Adam 12?

      http://www.imdb.com/title/tt0062539/

  19. chris 17 Silver badge

    @ Adam 52

    the most basic GoPro will at worst shoot 1080p 60fps for 1:30 & at best 1080p 30fps for 2:05, significantly better than the 40mins you quote!

    i'm sure a cop version with external battery pack could be made to work for longer.

    http://shop.gopro.com/hero4/hero4-session/CHDHS-101.html

    1. Adam 52 Silver badge

      From that link:

      "Actual performance may vary based on settings, environmental conditions and other factors. Maximum battery capacity will normally decrease with time and use."

  20. Captain Scarlet

    Opposite seems to happen to me

    Opposite seems to happen to me, several computers in an industrial area (High levels of dust etc...), I wanted to put in place proper industrial machines as I said the standard desktops wouldn't last 6 months. Was told to use them anyway.

    6 years later still going on, vents 100% clogged and me screaming "Stop proving me wrong!"

  21. Anonymous Coward
    Anonymous Coward

    Even with maintenance service contracts

    ...much of this type of hardware remains broken or out of service due to a variety of reasons including no funding, inept service techs, poor quality hardware, apathy and much more. Chicago has a lot of problems not just police or their equipment. More people die from gun violence in Chicago everyday than anywhere in the U.S. and much of it is gang related. Access to guns is not the problem. Misuse of guns is the problem. Any gangbanger can get a black market gun, anywhere in the world. Having properly operating police equipment may just prove that the force used was justified. Without it functioning properly, we'll never know.

  22. Anonymous Coward
    Anonymous Coward

    Chicago

    Never attribute to malice that which may be best explained by stupidity cupidity.

  23. Number6

    A good start is for the courts to rule against the police in any case where the police fail to produce corroborating evidence for their claim due to a failed body cam. Perhaps reliability would improve amazingly with that simple fix.

  24. Adrian Midgley 1

    10"

    Well, chaps exaggerate.

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