Useless bunch of cretins.
They refused to empty our bin two months ago as it contained glass which "should have been placed in the blue bin provided."
I pointed out they hadn't provided any of us in the area with blue bins so they promised to send some out within ten days.
Failed to do so, and also failed to reply to any of our follow up messages.
So - back on topic - not surprised that their data security is on a par with the rest of the council services.