Nice to see DixPhone is sticking to "premier" customer service...
My parents' microwave blew up the other day, a day before my sister was due to visit them with her baby daughter. So, it was decided that, as I live closest to any kind of electrical shop, I would go shopping for a new microwave. A model was chosen off the currys website and reserved before I left.
Cue me arriving an hour and a half later. I walk up to the desk and announce I have a microwave reserved. I am then led to the microwave display shelf and asked to "point out" which one it is. The problem was the only microwave that looked anything similar to what we'd ordered was marked as a "conventional oven" for £40 more than the website advertised. It took 15 minutes of the salesdroid looking before the we finally worked out the shelf ticket was wrong, and we ended up having to match product numbers. Turns out the "conventional oven" was in fact a microwave and was the right item.
So, salesdroid now grabs said microwave and takes it to the till. The only problem is he bashes the box against a load of end-of-row displays before arriving at the till. Luckily the till applies the right price and of course they try and sell me a £15 warranty...
Next time, when I'm not in a hurry, the web or John Lewis will be getting my business...