back to article Our system handles £130bn and it's BUST. Want the job of fixing it? Apply to UK.gov

The Department for Work and Pensions (DWP) has identified "technical and security vulnerabilities" in its £284.9m central benefits payment system - responsible for underpinning the much-maligned Universal Credit programme and processing 13 million payments each week, The Register can reveal. The Central Payments System's …

  1. TheWeddingPhotographer

    Tied up in knots

    "The job advert also said the contractor will "initially be focused on the project to re-mediate the Enhanced Transition Service Enhancements (ETSE) solution which has been out of support/security accreditation since 2013.""

    Stick big hard words in there, but actually say nothing then.

    "re-mediate the Enhanced Transition Service Enhancements (ETSE) solution" = Fix the bungled supposed upgrade

    WTF - Enhanced and Enhancements in the same axronym! They really do need to get over themselves and start thinking about get the job done

    1. SolidSquid

      Re: Tied up in knots

      Usually that kind of weirdness comes from compounded acronyms. so they probably started off with the Transition Service, which was abbreviated to TS, then they had the Enhanced Transition Service, ETC and now they're building the Enhanced Transition Service Enhancements, ETSE. They wouldn't have used the full name when naming it though, it would be the Enhanced TS, then the ETS Enhancements, and the weirdness only appears after you state the full name

      1. Jonathan Richards 1
        Unhappy

        Re: Tied up in knots

        "The contractor will initially be focussed on the project to remediate the Enhanced Transition Service Enhancements (ETSE) solution which has been out of support/security accreditation since 2013."

        Yeah, you can deconstruct a lot of previous grief from that sentence. "We had a Transition Service, and we tried to enhance it, but it was still badly dehanced so we got a solution to enhance it all over again, but we built it on technology which is now not supported and therefore the accreditors won't give us the Authority to Operate, and it's not legal to run it, like since 2013, ... " [sobs and groans removed in editing]

        Sounds like a cesspit, and I'd want a lot more than £650 per diem to be thinking of cleaning it up.

  2. sandman

    Cheapskates

    £500-600 a day for the contract from hell?

    1. Individual #6/42

      Re: Cheapskates

      But no one will ever admit that you failed, so in theory it's a never ending source of income...

    2. Graham Marsden

      Re: Cheapskates

      Count yourself lucky you're not an unemployed IT specialist, otherwise you could have been dumped on it as part of Workfare and been told "Do this for us for free or we sanction your benefits..."

  3. Ashton Black

    Well...

    Now, £600 a day would be quite a lot for some people and it's just above my daily rate, but by Odin's beard, that sounds like, not just like a can, but a whole TI-class supertanker full of worms.

    I would avoid.

  4. TheWeddingPhotographer

    They can pay me £600 a day

    It will still be a screw up... but at least it will be explained clearly

    "It's a turd, I rolled it in glitter, isn't it lovely! Have a happy election, let's start again next term."

  5. Frankee Llonnygog

    Hey, let's bespoke a payments system

    Because doing payments is nothing like a COTS banking engine /sarcasm

    Disclaimer: I haven't a bloody clue what I'm talking about. Just like everyone else who'll comment on this

    1. WraithCadmus
      Thumb Up

      Re: Hey, let's bespoke a payments system

      Have an upvote for your candour.

    2. dogged

      Re: Hey, let's bespoke a payments system

      I have a clue about Oracle and that clue is that it hates you (where "you"=="developers").

      Selecting Oracle means a) add a year to any development time for hassles in dealing with fucking Oracle and b) somebody got paid off.

  6. Anonymous Coward
    WTF?

    Ok enlighten me.

    "The successful candidate will have experience of a technical integration in a public sector environment".

    Why, what is so magical about the public sector environment? I can think of a lot of sarcastic reasons, but I'd like to know the genuine reasoning behind lines like that, other than some HR droids copy / paste recruitment technique.

    1. TheWeddingPhotographer

      Re: Ok enlighten me.

      Turd dodging, lack of fines for IT screw ups, must have a good bullshit filter...

    2. Frankee Llonnygog

      Re: Ok enlighten me.

      They have to be live with themselves after doing all the fucking pointless things mandated by CESG, Cabinet Office, GDS, Efficiency Reform Group, etc, etc,...

      1. BearishTendencies

        Re: Ok enlighten me.

        Security flaws in CPS? Pah! Just wait until the Verify.GOV or whatever the bollocks is called now starts being used on this sort of thing. Christ, it won't matter how much you patch a system then. GIGOtastic. With all the consequential lost cash too....

        1. Frankee Llonnygog

          Re: Ok enlighten me.

          If GOV.UK tries to get you to implement Verify, just ask them, 'who owns the risk?'

          You won't hear another peep out of them

    3. Anonymous Coward
      Anonymous Coward

      Re: Ok enlighten me.

      They need to know you can stand up to the depression and total loss of faith in humanity, triggered by all the other people and processes you have to deal with to get the job done, for the duration of the term without going sick or cuting your wrists.

    4. SolidSquid

      Re: Ok enlighten me.

      I'd guess they want someone who's had to deal with the weird and wonderful rules involved in public sector work. Also it's potentially a requirement of the procurement process

    5. Jonathan Richards 1
      Black Helicopters

      Re: Ok enlighten me.

      It might be to do with the security enforcement regime in the DWP; it will help if the contractor knows how accreditation works in the public sector. There is also the fact that you won't be working for a single director who's empowered to make decisions (which is probably why the enhanced re-enhanced unsupportable system needs attention like this), but you'll have to answer to any number of committees and stakeholders. It'll take a month or two to get your head around the project management structure, I reckon, and it'll be easier to do if you've been close to such, umm, exotic arrangements in the past.

    6. Tom 38

      Re: Ok enlighten me.

      People who have no experience of the public sector would get exasperated at the public sector culture, lack of accountability, lack of product owner and variable requirements. It is very hard to run a successful project when there is no overall owner of the project.

    7. Anonymous Coward
      Anonymous Coward

      Re: Ok enlighten me.

      "experience of a technical integration in a public sector environment".

      No need for it to have been a *successful* integration then?

      So I'm qualified :)

      1. J P
        Coat

        Re: no need for it to have been a *successful* integration then?

        They've already confirmed it's integration in a public sector environment; the (lack of) success thing is kind of a given.

    8. tin 2

      Re: Ok enlighten me.

      You must be able to cope with the goalposts being moved around by many different parties almost constantly. That's if they were constructed in the first place.

      (Disclaimer: I don't know what I'm talking about either, but this is what I hear most often from people that work in/with public sector. Frankly I'm willing to forgive even the biggest bastard money-grabbing mega-corporation if nobody can actually put a finger on what they were asked to deliver)

  7. Doctor Syntax Silver badge

    And another..

    The Certes site has a second ad. for a public sector Technical/Solution Architect in the public sector in Newcastle or Leeds to "develop a deep understanding of the department's digital service user needs". Who do we know in Newcastle in the public sector?

    1. David Neil

      Re: And another..

      DWP have offices there as well as HMRC

  8. Scott Broukell
    Meh

    Integration Manager

    So, presumably in this case, that would be the integration of both arse and elbow ?

    1. Anonymous Coward
      Anonymous Coward

      Re: Integration Manager

      Yes but is that the integration of arse with elbow or elbow with arse and can they tell the difference ?

  9. ukgnome

    Sounds Awesome

    Just one problem.....well maybe a few problems.

    I am not qualified, I lack experience, also I am lacking drive, ambition, and I have low self esteem.

    Although when you read it out aloud I seem to be a perfect candidate.

  10. IT Hack

    Mission Impossible

    How is this different from pretty much every other gov sponsored IT programme?

    For the vendors its all just money for old rope.

    I was in a meeting with that gov czar guy a while back and asked about quality in projects...answer was shoulder sloped with "cheapest wins".

    Utter cock.

    1. BearishTendencies

      Re: Mission Impossible

      And it must be bought on the G-Cloud terms.....I mean the supplier's terms.....

  11. John Smith 19 Gold badge
    Unhappy

    Hold up "Manager" at 500-650 pd ??

    That sort of money's for obeying orders, not giving them.

  12. Steve 114
    Facepalm

    Normal

    They probably know exactly who they want, but have to put him/her on hold while they go through advertising nonsense.

  13. David Pollard

    Care.Data

    With a track record like this the government expects people to agree to putting their health records on a central database?

  14. Anonymous Coward
    Anonymous Coward

    Must be joking

    I do know my way around Oracle EBS - although its not my prime focus - and that rate is about half of what I would expect for a role like this.

    Either they have someone in house who is just looking to move to contractor status for the tax advantages or they are deluded in terms of what they will have to pay. Personally, I wouldn't touch this for 3 times that rate because I'm sure it would be a career-ender.

    1. Anonymous Coward
      Anonymous Coward

      Re: Must be joking

      which is why it will go to a guy (sorry gals) at the end of his career and if successful (doesnt srop the currnet Gov init) will get a KCBE

  15. shrdlu

    DWP software

    A few years back I used the DWP's new online system to register as unemployed. Filled in all the information and clicked OK. I got a message saying that everything was fine and that my claim had been registered. Some weeks later having heard nothing from DWP I checked the claim online and it showed a status of pending. Assuming I had forgotten to click on the commit button I submitted it again. Again I got a message saying that the claim had been accepted.

    Later I registered my claim by phone in the usual way. Did they backdate my claim, did they fuck. Apparently believing the DWP computer is not a sufficient reason for failing to file a claim by phone.

    Turned out that the system was silently returning all of the applications to "pending" status after they had been submitted and acknowledged. Seems to me that a system that can send a false acceptance message probably has architecture issues.

    I suspect that the system went live without ever being seen by a competent architect. So I'm sure that DWP management doesn't have any competent development staff because it doesn't know how to hire competent people. It doesn't know how to hire people who can identify competent people.

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