Teflonitis
He said: "While the Central Bank recognises that IT outsourcing is a feature of modern banking business, outsourcing is no defence for regulatory failings."
This. And some.
One of the inherent problems of outsourcing is not necessarily the fact that is done to save money, it is the derogation of responsibility that accompanies it. If your answer to one of the following questions...
'Why is our website not fit for purpose?'
'Why are all our services offline?'
'Why are our wards filthy?'
'Why is our shiny new public sector IT system not working?'
...is "Well, not really my fault, our suppliers have let us down", then whether you're a banking, corporate or NHS manager, a council planner or a senior civil servant, the only sensible retort i.e. the only one that will get rid of those Teflon shoulder pads, is...
"This is YOUR responsibility. Whether it's been outsourced or not. Therefore YOU haven't done YOUR job. There's the door. And don't forget to leave your access card and pension on the way out..."