FuckUp
best i can do at this hour of the morning and not enough tea
Fed-up FedEx customers in the UK were hit by an email storm yesterday, after a sad sap at the delivery company mistakenly hit the reply-all button on a daily alerts mailing list. Inevitably, it was then besieged by jokers, spammers and idiots replying with the request to be removed from the list. Reg reader, Nick, who flagged …
Does this count as a Data Breach rather than just an annoyance, as email addresses were disclosed?
Probably not, I doubt even FedEx would be as crude as using an in-email-client mailing list. Big lists of email addresses in the To or Cc fields is a sure fire way to get your host blacklisted.
No, this sounds like an email list (with a dedicated address) that was misconfigured to allow anyone subscribed to post to the list. Not what you want in an announcements list.
How many "FedExEmp would like to recall this message" messages flooded the internetworks right after the initial delivery?
My favorite thing at work is to arrive back after a week-long illness to discover some twonk sent me so much mail my mailbox overflowed on day 1, at which point the mailbot sends me two mails a day to tell me my mailbox is full and I can't receive mail.
How many "FedExEmp would like to recall this message" messages flooded the internetworks right after the initial delivery?
A dead giveway they're using Outlook too… and the Microsoft-centric view of the world that you can just magically unsend an email in the same way you can unpost a letter.
Sorry fellas, once you click send and the email leaves your border router, it's GONE.
But the notification that a withdrawal has been requested at least lets you know the mail in question was sent in error and therefore you should not take everything in it as "operable".
Stop droning on about Microsoft-centric view. This is just a feature enrichment that does not break the e-mail paradigm in any way, it merely increases the functionality for those that use MS Office. MS are entitled to increase the feature set of their own office software and you are free to not use it. No harm, no foul.