IBM spends holiday season wrangling e-tail FAIL

Re: Whatever,

I know I do. Not very often, but a couple times a year. Usually when I'm after something that no brick-and-mortar shop has in stock; it saves me at least a week in waiting time, plus usually a bit of cash. Plus, some cool things are only available that way; that's how I got my Pis, for example.

And then there's everything job-related...

Re: Whatever,

Outside of the drooling masses, who purchases anything online?

Those of us who don't want to be attacked every five seconds by sales drones desperate to hit their targets?

Re: Whatever,

Honest answer ...

I don't know, because I don't know if you consider me one of the drooling masses :-)

I live four miles outside Stratford-upon-Avon. Driving into 'town' (and parking) costs more than having most items delivered to the house next day, even if I valued my time at 0/hr (which I don't). I work mainly from home so delivery is not a problem and even when I am out during working hours I have completely trustworthy neighbours (and live in a place where all but the highest value items can be safely left outside the house anyway).

Online retail in the UK often undercuts retail prices very significantly, which is another factor: I bought three 1m HDMI leads through Amazon for less than the price of a single one from our local consumer electronics outlet. Outside big cities, local retailers have limited stock - I can buy e-cigarette liquid locally, but not the brand my wife uses.

Being in the UK, I have a lot of additional rights when I buy online, the key one is the ability to return items uncontested if I change my mind for any reason. I don't worry too much about ID theft, having taken a few basic precautions, and if the worst came to the worst I'm not worth that much anyway.

I suspect a lot of people find themselves in the same circumstances; does that answer your question?

Edit: I do, however, support my local shop and non-chain and small-chain local businesses.

Re: Whatever,

You actually managed to answer your own question...its clearly the masses as you quite rightly said yourself, you not doing so being in the minority. Obviously someone left their brain behind in the office when they left for new years!

Re: Whatever,

Obvious troll is obvious troll, and it's Jake, shock.

Re: CV Writing...

I re-read the article just to be sure. They don't mention it being upgraded right before the big sales season. More likely the switch was made during an expected slow time this year and has been functioning fine ever since. They implemented some sort of automated expansion function and ran the standard tests which it passed. And since everything has been smooth nobody was expecting problems during the actual stress of holiday buying. Except the standard tests didn't actually tickle the flaw in the setup while the real traffic flow did. And if they implemented this back in February of 2013, everyone involved is probably scratching their heads trying to remember WTF they were thinking when they mapped out the plan.

Re: They use WebSphere??

you mean anything that implements java ?

Re: IBM Websphere

Comet who? Other companies like David Jones (Myer's competitor), ING, a lot of banks are using Websphere aok.