back to article Barclays Online OFFLINE: UK bank site, mobile app go titsup for the evening

Barclays' online banking service in the UK appears to have fallen over on Monday evening, leaving fuming customers unable to access their accounts. Punters are complaining they cannot log into the website, nor use the bank's multiplatform mobile app. Right now, the site greets visitors with the message: "5 - Sorry - Barclays …

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  1. Anonymous Coward
    Anonymous Coward

    Barclaycard

    The Barclaycard online servicing site is offline, too...

  2. bag o' spanners
    Pint

    Ha!...I was asked by a colleague at work today why I didn't bank online. I told her I was a Barclay's customer.

  3. Anonymous Coward
    Anonymous Coward

    Titles are for Toffs.

    Not working for me at all.

    You can go to www.barclays.co.uk, but as soon as you click on the log in or go direct to Ibank, you get:

    "Connection closed by remote server

    You tried to access the address https://ibank.barclays.co.uk/, which is currently unavailable. Please make sure that the web address (URL) is correctly spelled and punctuated, then try reloading the page.

  4. All names Taken
    Paris Hilton

    ROI: has anyone costed in the cumulative effect of all of this costly computer costliness?

  5. Electric Panda

    Why did Peter have to abandon his shopping if the online banking was down? Is this affecting card transactions too?

    It'll be a faulty RAID array. Almost always is when online banking goes tits up.

    1. TheFiddler

      What I find more amusing is wanting to change to Natwest after their fail earlier in the year, and multiple times last year.

  6. Will Godfrey Silver badge

    "Have you tried switching it off and on again?"

    ... in a strong Indian accent.

    1. Anonymous Coward
      Anonymous Coward

      Re: "Have you tried switching it off and on again?"

      Why did it have to be an Indian accent?

      1. Will Godfrey Silver badge

        Re: "Have you tried switching it off and on again?"

        Try calling Barclays telephone banking... and actually understanding the reply.

  7. fixit_f

    Why would you have to leave your shopping?

    This is online servicing only, right? Or is it some kind of funky NFC payment app on a phone? In which case you'd have thought they'd still be carrying a debit card?

    I love the way that it's inconcievable now to be disconnected from this stuff. Not all that long ago, before ATMs, you had to plan ahead and visit a bank on Friday to get enough cash out to see you through the weekend! Technology is great but some people don't have any kind of backup plan when it goes wrong.

  8. Herby
    Joke

    So, if the bank isn't available??

    Then everything is free?

    Wishful thinking. They could authorize everything.

  9. grumpyoldeyore

    Nostalgia ain't what it used to be

    Ah a return to more restful times when banks opened at 9.30 and closed again, exhausted, at 3.30.

    1. Anomalous Cowturd
      Pirate

      Re: Nostalgia ain't what it used to be

      3:30? You were lucky!

      Mine used to be open 9:30 to 17:00, but "improved service" by closing at 15:15.

      Yes, RBS, I'm looking at you.

      Cunts.

      1. Ted Treen
        Pint

        Re: Nostalgia ain't what it used to be

        Calling Banks "Cunts" is like calling cattle "bovine".

        Damn close to tautology.

  10. Nathan 13
    Joke

    Have Barclays tried

    Clearing the cookies!!

  11. The Axe

    YouTube down too

    youtube is down as well. Did Al Gore forget to keep up the payments on his invention?

    1. Pascal Monett Silver badge
      Coat

      Not at all, he is perfectly up to date on his inventions.

      He did, however, forget to pay rent on the tubes.

  12. fred bloggs 1

    How hard is it to have multiple bank accounts and paypal?

    If it was all the banks and Paypal, I'd be worried. It isn't, I'm not.

    1. Crisp

      Re: How hard is it to have multiple bank accounts and paypal?

      Yeah, if you had two bank accounts, you could just log on to the barclays website and transfer your wages into your other account....

  13. codeusirae
    Facepalm

    Barclays cutting operational specialists ..

    "More and more people are choosing to use smartphones and technology for everyday transactions .. As a result of technological changes, we will be able to provide better service for our customers with fewer staff in our branches." ref

  14. Roger Stenning

    Seems to be up again

    Just successfully logged in using their android app.

  15. K
    Facepalm

    Love it...

    "Currently unavailable" with a "NEXT ->" button

  16. Anonymous Coward
    Anonymous Coward

    Bank with Barclays: All your GBP are belong to us.

    Bank with Bitcoin: Make 25% profit in one evening

    1. An ominous cow herd

      Bank with Bitcoin: Make 25% profit in one evening

      Then lose it all forever, without any trace of previous existence of said riches, the next day.

  17. Anonymous Coward
    Anonymous Coward

    Cry me a river

    No sympathy for people with no cash and bank for FREE

  18. Anonymous Coward
    Anonymous Coward

    Is the server down? Has anyone tried to Pingit?

  19. Pascal Monett Silver badge

    Good Old Customer Service

    I love it when Twits moan about the "good old days".

    You want good ol' customer service ? Get away from the PC and go to the nearest Barclay office, you'll get it there.

  20. bytejunkie

    barclays suck

    my banking app has been offline for four weeks with a 00002 error. I've been waiting for a week for their specialist team to implement a fix for me.

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