*no* minimum SLA?
And no policies dealing with the life cycle of data within the organisation.
This is from an organisation whose contract sizes (1000s of pages under FAR25 and cost plus) are legendary.
NASA has lot a of diverse systems and the ability to migrate them onto (mostly) a single scaleable platform with memory and processing on demand makes a good case for a lot of their functions.
In theory it's an excellent fit for cloud services.
In practice, less so.