back to article AV-Test boss dismisses Microsoft criticism of malware test results

A war of words has broken out over security testing, with Microsoft and the AV-Test Institute going head-to-head over Redmond's failure to qualify for the last round of certification from the German testers. On Tuesday, AV-Test announced its December round of security software evaluations, and both Microsoft's Security …

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  1. Zaphod.Beeblebrox
    FAIL

    See icon - two months running now, actually. Can MS achieve 3 in a row? Tune in next month and find out!

    1. LarsG
      Meh

      Bluster

      Bluster bluster bluster

      Signed Microsoft.

    2. Anonymous Coward
      Anonymous Coward

      I logged in...

      ....just to upvote you, good sir.

  2. Anonymous Coward
    Anonymous Coward

    I'm pretty sure Microsoft's offering will at least keep the OS up and running, unlike some other anti-virus vendors who's software tends to quarantine many vital exe files due to false positives.

    1. Zaphod.Beeblebrox
      Thumb Down

      Only if you consider "up and running" uninfected by various malware. Stay away, stay far away from MSE. Avast and other free alternatives are a much better choice.

  3. Anonymous Coward
    Anonymous Coward

    Ms Fail?

    I can live with the 0 day issue and would rather stab myself in the eye than use the resource hog Norton. Kaspersky good but I like free better!!

    1. Caltharian

      Re: Ms Fail?

      But Norton is malware or atleast it used to be, i know that i seemed to be the largest single cause of bsod

      1. WatAWorld

        Re: Ms Fail?

        "But Norton is malware or atleast it used to be, ..."

        Yes, Norton has improved. I guess the computer makers that pre-install it realized that the bugs Norton used to cause cost way more money and cost too many customers than the money they got for pre-installing it were worth. So Norton improved a fair bit.

        But I prefer Kaspersky. Look for sales, the #1 or #2 AV (depending on month and platform) at $20 for 3 machines if you spend 15 minutes looking around web stores.

        1. Tom 13

          Re: Yes, Norton has improved.

          No it hasn't. When it started it was the best out there. But then, that was back when people had to do real computing: from the command line. Nothing's ever been the same since those damn Windows took over.

    2. WatAWorld

      Re: Ms Fail?

      If you were responsible for 10 computers at a business, or if getting your PhD degree depended on your computer could you still live with zero day hazards?

      1. Anonymous Coward
        Anonymous Coward

        Re: Ms Fail?

        @WatAWorld: Yes, I could. Most zero days aren't actively exploited and certainly on Vista/7/8 and probably XP as well basic sensible behavior on the Internet will prevent you being compromised. I have never been infected by a zero day, I only know a couple of people who have and they tend to be the sort of people who will download commercial software "for free", which I think is "asking for it."

      2. El Andy

        Re: Ms Fail?

        "If you were responsible for 10 computers at a business, or if getting your PhD degree depended on your computer could you still live with zero day hazards?"

        Ideally no, however if the alternative is a massively increased probability of those 10 computers/PhD degree being out of action due to a false positive then I'm likely to take my chances with the zero day hazard to be honest,

    3. Anonymous Coward
      Anonymous Coward

      Re: Ms Fail?

      You need to check for latest updates to your prejudice definitions. Norton has improved considerably over the past couple of years; it is now considered one of the most light-footed of all IS suits.

      1. Caltharian

        Re: Ms Fail?

        It is true that i have not used norton for many years due to all the stability issues that it came with, but then at the same time i also found norton ghost absolutely wondeful to use

        It just gets to the point where a product burns all the good will your willing to give the company.

        It doesnt matter how good they maybe now, the damage to their rep for me and many others has already been done and there are many av products out there which havent had the same issue

        The moral of the story is if you release shoddy product after shoddy product, no matter how good the next one is people will always remember the bad ones and avoid it like the plague

  4. Destroy All Monsters Silver badge
    Headmaster

    It's like in the final chapter of "The shockwave rider"

    AN ALARMING ITEM TO FIND ON YOUR PREFERRED SOFTWARE PROVIDER'S QUALITY ASSESSMENT:

    "94 percent of the malware samples not detected during the test didn't impact our customers"

    This means:

    1) Hide how many malware samples were deteced, how many were not.

    2) Of the ones not detected (alarming), a full 6% impacted the customers (very alarming). What did the rest do? Probably just hoovered the disk and pumped it to russian servers will not delivering pornpopup(tm) to "the customers" who were just presenting an Excel(tm) sheet to unsuspecting underage pupils.

    Good job.

  5. WatAWorld

    the 6% of malware samples affecting MS customers but not detected by MS is acceptable???

    "94 percent of the malware samples not detected during the test didn't impact our customers."

    So the 6% of malware samples affecting MS customers but not detected by MS is acceptable??? That makes no sense.

    1. El Andy

      Re: the 6% of malware samples affecting MS customers but not detected by MS is acceptable???

      "So the 6% of malware samples affecting MS customers but not detected by MS is acceptable??? That makes no sense."

      It's not 6% of malware samples, it's 6% of the 22% of 'unknown' zero day samples. Most of which will never, ever be seen in the wild.

  6. ForthIsNotDead
    Stop

    Who's writing all this "minutes old" malware?

    Could it be the AV companies themselves?

  7. Ken Darling
    FAIL

    Piece of Crap

    AVG - bloated, slows machine to a crawl, wants to install toolbars you don't need.

    AVAST - increasingly bloated with annoying messages

    Comodo Internet Security - was good, but wtf have they done to the latest 64 bit version?

    All three protected me handsomely over the years and no malware ever made it past them.

    But when I tried MSE, my PC was infected within a few weeks. MSE had great pleasure in telling me the PC was infected, but was incapable of removing the file. In the end I used Autoruns to prevent it running at start up and removed it manually.

    Back to Comodo for now.

    Microsoft doesn't have a clue.

    1. Anonymous Coward
      Anonymous Coward

      Re: Piece of Crap

      When I moved over from AVG I found that MS found a couple of questionable pieces of software which weren't found by AVG. I would suggest that your assertion that they don't have a clue is a bit strong.

  8. Robinson
    Thumb Down

    Huh?

    I have McAfee at work, and have used Norton at home. The former is a resource hog and I hate it. The latter is even more of a resource hog and naturally I hate it even more.

    I'm prepared to accept a 0.003% risk, assuming I don't often click on dodgy links, if it means I'm able to actually use my machine as I want without the AV getting in the way. That is why I love MSE so much.

    So screw the AV test. I don't trust it.

  9. Anonymous Coward
    Anonymous Coward

    Trend WFBS

    Seems to be a reasonable programme for corporate use as covers AV, malware and website filtering (one route to block malware before it arrives) but it's central configuration is a pain - strictly computer based, can't set exceptions ffor web access on a per-user basis.

    And the web filtering seems to be set up by US Neo-cons with little human interaction for fixing false positives. (had a problem with Marks and Spencer website, you could browse the site all you liked while in http:// but once you swapped to https:// for buying something it blocked on the grounds that the site included "intimate apparel"ie pants and braspointed this out to the robot in charge of reclassification but it didn't help) Blocks local restaurants too becuase they haveserve alcohol - madness!

  10. User McUser

    " 'Our review showed that 0.0033 percent of [...] customers were impacted by malware samples not detected during the test,' Blackbird said."

    So if there were, say, a million customers MS is OK with 3,300 of them getting hit by malware?

    1. JC_
      Headmaster

      Bit of an overestimate: 33 per million, not 3,300 (unless you're French and were going to 3 decimal places :).

      It's not so much that MS is "okay with [33] of them getting hit with malware"; they've chose to prioritise protection against malware that's out in the wild and actually has an impact, which seems more sensible to me than tightening up heuristics to the point of making a machine unusable and false-positives common.

  11. Mr Young
    Stop

    @Eadon

    Please try and relax, you're beginning to sound like Aaron:-

    http://www.theregister.co.uk/2009/07/10/whining_commentard/

    Wonder if the poor fellow got the help he obviously needed?

  12. Aidan Thornton
    Facepalm

    So this is why Avast sucks so much now!

    Aha! A while ago the Avast developers added a really obnoxious heuristic that blocked any application which was obscure or new from running. This explains it - if you block 100% of new and obscure code, you're guaranteed to block nearly all exotic or zero-day malware. Of course, you also get a really obnoxious amount of false positives which will cause most users to just automatically allow everything or even turn off the feature altogether - so it's completely useless as an actual security feature - but AV-Test don't care about that.

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