IT problems force HMRC to extend tax deadline IT problems have forced Her Majesty's Revenue and Customs to extend the deadline for filing tax returns to midnight on Friday. The self-assessment website has had problems all day and dozens of Reg readers have been unable to file their tax returns. But if you've been struggling with the website all day then relax. The …
As Midnight 0:00hrs on Friday the 1st is technically tonight, will they fine those who pay up to Midnight Friday the 1st (ie 0:00 Saturday 2nd).
Just a thought, I am soooooo pleased that all of our hard earned tax has built such a fantastic IT infrastructure.
Opps was that the off swi......
Here in the USA, we take our bloody time. Our I(Internal, nor Inland)RS lets us get away with waiting until April 15th. Of course, we have these silly things like deductions that are slurped out of our paychecks before we get the money so they get it "real fast". I suspect if everyone had to pay their taxes without withholding, there might be a small revolt, but that is another matter.
Sales tax is sucked out by the several states, and here in California, in the county where I exist, the rate is 8.25% on just about everything that you can't eat. If they taxed legal bills, the state could lower it by a couple of points. I think back to when I was growing up, and the rate was a mere pittance at 4%, then reflect on the fact that with TWICE the tax, I don't get much more from my government.
Out the door...............
> I suspect if everyone had to pay their taxes without withholding, there might be a
> small revolt, but that is another matter.
I love the people who excitedly say "the IRS is giving me a $XXXX refund! Wheee!" and they don't seem understand that this is just their overpayment, and that the much bigger number saying "tax paid" is their money going to the government.
At least I was able to claim state sales tax as a deduction on my Federal tax, which was a big chunk since I bought a new bike and A/C for the house.
According to TurboTax I paid almost exactly 10% of my income in Federal taxes, and my state has a 5% sales tax and no income tax. I don't think that's too bad.
For my money, I want to see more stuff blowing up in Iraq on the evening TV.
I filed my return using TaxCalc, via the Government Gateway at about 11.30am today. No probs with a test submission, or the 'live' one, no more than 15 secs delay each time.
It seems from the reports that it was their website that went titsup - but it looks like the underlying architecture was working fine - i.e. query/response, and sending the forms data as XML. It's the 3rd year I've filed online, without a hitch, so for a chage it's a thumbs-up to government IT...!
... neither the HMRC Self Assessment system, nor the Government Gateway itself, comply with RFC2822 in respect of internet e-mail.
My e-mail address is rejected by both of these systems as "invalid" because (horror!) it has an ampersand ("&") in it, perfectly acceptable technically - this symbol being valid according to RFC 2822 (it supercedes RFC 822), but dismissed out of hand because their systems are broken ( = produced by Microsoft). So I'm officially a second-class citizen, banned from using their public systems because I don't comply with their unilateral (non-standard) requirements.
The delicious irony, which they won't comment on, is the fact that the dozens of e-mails that have passed to and fro between us on this particular matter are, of course, addressed to me at my "invalid" address... :-(
FWIW, we had the same problem in France the first year they launched the online tax website. IIRC, they extended the deadline by 2 weeks because they were "unprepared" for the massive traffic they got. Since then the site has been working fine (although I usually try to fill in my tax forms in advance, so there may still be rush hour congestion just before the deadline), and filling in your tax form online earns you a massive 20€ rebate...
On a tangential note, a friend of mine works for the French government IT. He was responsible for setting up a website designed to alleviate red tape (basically, one web form to fill instead of queuing at 6 different buildings). Anyway, when they launched the pilot he made the mistake of talking about it to the PR leeches - adding, of course, that they weren't to talk about it as it was only a pilot. The next day it was on the evening news... Massive audience, poor little server dies horribly, many outraged cries of "who's the fucktard who can't build a decent website".
Complain except the Adjudicators telephone number is out of order.
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Just a quick note to all the goody two shoes who submitted their (probably fairly straightforward) returns months ago.
Some of us have to wait for information before building accounts. Some of us are reliant on third parties (in one case my aged and useless parents). Some of us simply plan to submit on time - not late not early.
Those of us who wish to use the system AS ADVERTISED are not fucktards for leaving it to the last day, we are in a situation we would rather not be in, but have little opportunity to avoid.
To state we are fucktards for not filing our returns the arbitrary amount of time ahead of the deadline that you deem appropriate (not late, just different periods of time before the deadline) is analogous to saying that all windows users who complain about it are fucktards as they shouldn't have bought it, conveniently missing the obvious that many have no choice.
Let's see about other examples - any of you ever complain about late buses/plains/trains, when you were waiting for one which didn't show up/showed up late? Clearly you are all fucktards. People know trains can be late.
Ever complain about service not being what you expected? fucktards.
Anything in your life ever not EXACTLY as you expected? did you complain - or even think about complaining? fucktard.
Oh, and i am using 'compaint' as a handy way of judging that the service/product was below reasonable expectation, if that was an invalid measure then those complaints were invalid and you are clearly a fucktard. Or you didn't notice the service/product was sub standard, and you are still a fucktard.
Now those of you that file early - enjoy your smugness, but remember next time you experience something less than perfect that there was any possibility of foreseeing it might not work - fucktard.
Let us step through this slowly for the hard of thinking.
31st January - Web site keeps crashing because of high demand due to last minute chancers like myself piling on to beat the deadline. Not many people (relative to those trying) manage to file.
No problem - tell everyone the last day has been extended by one day.
1st February - Web site keeps crashing because of high demand due to last minute chancers like myself piling on to beat the deadline. Not many people (relative to those trying) manage to file.
....a pattern begins to emerge........
Why not just extend the deadline by a week and take the pressure off the website? Then perhaps the demand will ease to a level with which the web site can cope, and everyone gets to file.
err...I think. I could be wrong of course.
Revenue system in South Africa had exactly the same problem yesterday. I'm (strangely) a Luddite on this, I like paper trails so mine was done in October and my R0.67 rebate is surely flying to me already as I got the notification weeks ago. (That being about 5p.)
However, they issued a kind of e-ticket to everyone who couldn't get into the actual filing system yesterday which you then redeemed and it gave you an extra 24 hours. No e-ticket, penalties coming your way. You need to prove you tried, not just sat around whining. I'd imagine it relieved the system pressure a bit too because you'd then be able to nip off for a couple of pints knowing that if it happened tomorrow you'd still be good.
It just seemed nice and proactive for them to have thought about the fact that shit happens and make a plan in advance. No idea who they've outsourced that lot to but they're pretty decent as tax men go so I'd imagine they expect some level of competence. Should look it up but I'm too lazy.
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