Nice idea, poorly executed
Don't suppose the lack of ongoing "support" will make much difference, it's not been particularly visible over the intervening years. Even the things that could have been easily fixed (such as the clock display being too bright at night) were left to hackers whose efforts were then erased in the rare event of a firmware update - which would result in a noisy interruption in the middle of the night. The digital radio lagged minutes behind the live stream and would periodically skip entire sentences as it struggled to synch up. The DLNA client (bizarrely not an app but hidden amongst the "tools" menu) rarely managed to scale content up to a full screen. The box would often reboot itself as an alarm approached - or lock up altogether. And it was prone to brick itself.
A little more attention to detail and it could have been a very useful little device - but that goes for so many transient gadgets. I don't see how O2 ever imagined it would generate revenue for them, though.