Western Digital drive is DRM-crippled for your safety

It's the Video!!

I don't know anyone with 1Tb of doc files and photos. The whole point of a 1Tb drive is to store and process video. Like you're a videographer, you have a lot of video footage you took with your Hi-Def DV camera and you're using iMovie, Final Cut and iDVD on a Mac to produce movies and video segments to be distributed by DVD and online by Quicktime.

It's really too bad that the aspiring videographer who purchases this drive will find after getting it home that it's a nice paper weight. That videographer will learn to avoid WD in the future. Hopefully the store he/she got it from will have a good return policy.

Plain stupid

I really am lost for words, chocolate teapots come to mind

Better workaround

Don't buy one! Buy something else.

Hoist by their own petard?

From the first link:

Use This Product When You Want To

* Listen to your music while on vacation.

From the second link:

Due to unverifiable media license authentication, the following file types cannot be shared by different users using WD Anywhere Access:

AAC

MP3

OGG

WMA

A lawsuit, surely, for false advertising?

Erm... but they advertise it...

...as being able to hold up to 250,000 songs (in MP3). Surely its misrepresentation? or false advertising?. What the heck is WD playing at? Some one needs to start beating them with the clue stick.

They arent lying you can share them

What you all missed is the term "Different user"

This is how it works ....

I can put anything on the drive as its my drive I own it . I can access everything regardless of file type from anywhere in the world .

I can let other people use it as well BUT they will only see the non protected files so all your mp3s avis etc will be invisible , The folders will be empty .

My brother in law also has a one of these drives and we know each others username and password for mionet . Not a fantastic way of doing it but again like the Zip method I highlighted earlier it works .

Afaik this protection only comes into play over the net and doesnt hamper LAN sharing .

Brand Loyalty

Most people including me, choose their hard drive just by scanning prices and cost per GB. I'll just skip any Western Digital drives and go for the one below or above.

This could really be damaging, as most people know all drives have equal failure rates aside from personal experience and failures due to identical manufacturing bases. A huge black mark against WD will lose them a lot of money very quickly with normal SATA/IDE sales being linked to products that have DRM. Makes no difference to me to not buy WD and go for anyone else.

Will they learn ?

What is the point of a device for sharing files but wont share them. Assuming everyone is boot legging files is just downright malicious. How many people have their own video cameras? Did they read the Windows XP (I know, I know) installation adverts, of how GOOD Windows XP is for sharing your video files with your friends ?

I guess (hope?) that customers will realise that buying anything with DRM attached is a bad thing and that they will just pass them by on the shelves. When MS et al are unable to sell their products because of their groundless accusations, that anyone buying their product has criminal intent and must be restrained, I expect we shall see the end of it.

Works perfectly with Unlimited Internet Access*

* Home servers and the serving of content is prohibited

* Idle PPoE logins are automatically terminated

* Excessive bandwidth is prohibited

* No static IP addresses

* No bandwidth sharing with other computers

Re: Will they learn?

"I guess (hope?) that customers will realise that buying anything with DRM attached is a bad thing and that they will just pass them by on the shelves"

Unless you're prepared to wield a length of Clue-By-Four with extreme prejudice, don't count on it - never underestimate the collective stupidity of people in large groups.

As for me, I've always bought WD drives because I've generally found them to be more reliable than their competitors - reliability tops price/Gb every time. However, if they insist on pulling fuckwitted stunts like this, it looks like I'll have to go back to Seacrates.

Vote with your wallet - I certainly intend to.

@ Easy Workaround

Buy from any other manufacturer - there are plenty out there. Show WD what you think of their DRM'd device.

Alternative

Of course the proper way of doing it is to buy an NSLU2 and a couple of USB HDDs (or, ideally, USB cases and seperate HDDs). Install debian and you can do whatever you want... think internet remote control, UPnP, standalone MP3 player (hook up USB sound card and some form of input)... anything.

As for everyone saying that this device is marketed purely for video... just think about putting backups on there (windows bkf files or something sensible)

Regardless, WD are now even further on my sh1t list

Of course...

They're trying to cover their asses before they are sued for facilitating copyright infringement, methinks...

But of course this is just stupid. Lots of free (as in beer AND speech) mp3 with lectures and speeches, as well as videos, that might be stored in this drive, etc... But no, you're automatically a criminal if you have any of these files shared.

What kind of kickback did they get?

...for including this censorware in the drive? Note to WD: Stick to what you're supposed to be doing: STORAGE. Leave the policing to someone else. I wouldn't touch your crippled product with a 10-foot USB cable. Slow too... Way to lose customers.

Another illegal move

By a once good company. Simple solution?

Just don;t buy any WD product of any kind. What they did is clearly illegal. they have to rights of any kind to dictate what i can do with my Hard Drive. Not hard to find who have pressure them to commit such a crime in the open? Well the most dangerous criminal cartel in the world: THe MPAA/RIAA.

Lawsuit? Yes! sueing them for selling a illegally crippled product.

Oh seriously...

Then don't use their remote access software. Set yourself up a vpn or ssh tunnel and just get the files that way. Sheesh.

hahah

Give a n00b a blog and look what happens. massive FUD explosion just in time for greed fest. Imagine if someone found out seagate had paid him.

IT is useful c.1995

"Use This Product When You Want To

* Listen to your music while on vacation."

"Due to unverifiable media license authentication, the following file types cannot be shared by different users using WD Anywhere Access:

AAC

MP3

OGG

WMA"

Finally, a mass storage device for the MIDI purist.

I have solution for WD

Quick rewrite add an interface to change banned files list pretend it was there all along and we forgot to tell you about it. Since it really isn't part of hardware just stupid firmware anyway shouldn't be more than a momentary blip on their otherwise commonplace reputation. Their drives are still good but this is obviously a mistake of the first water.

what next

i can see a time coming soon when a device detects who is in a room anyone other than the person who bought or hired the movie or music and it wont play. Stupid sorry if i just gave the MAFIAA any ideas.

whats the point

The only reason you would buy a 1tb drive is if you have media files.... so um... what the hell is the point of this??!!

anyway who are they to say what you put on your own hard drive which you have paid with your own $$!

Safe harbour?

As far as I can see, WD *have* to do this. They may not be a common carrier (look it up) and may not be protected by safe harbour. I know we're talking about US law, but WD is a US company. IANAL, of course, but this is basic arse-covering law that every sysadmin should know.

A huge FUDpile over one little move to protect themselves whilst still providing a useful service to those who need, say, to access technical manuals on the move from a pitifully small hard disk equipped "corporate" laptop. Read the damned articles on it: It's not stopping YOU from accessing anything, whether that be over MioNet or your own LAN. It's stopping you from turning WD's MioNet (they have just Borged it. Read the "about us" page http://www.mionet.com/about/overview.jsp) into the next big copyright infringement site which, as far as I'm concerned, is a totally acceptable, even necessary, thing for them to do. In fact, they have been very generous (or foolish) not to include .iso and cue/bin in those restrictions. I know I would have.

On the bright side

It doesn't seem, from their list, to block .zip, .rar or .torrent files.

That's made my next purchase easier

When I buy my new hard disk I won't need to look at Western Digital drives.

How jolly enjoyable it would be...

... to format this drive, install some other media streaming app onto it, and using it anyway?

I guess you could buy a caddy and a 1TB hard drive separately, though.

Guess i'll buy Seagate, Maxtor, or Hitachi from now on. BOO SUCKS TO YOU WITH KNOBS ON!

Another easy workaround

Go to shop -> Return drive and get money back -> Buy another brand -> Problem solved.

total non-story

the owner can access any file from anywhere - it just can't be used to make your record and dvd collection available to the world.

I do wish the sadly ageing vulture would think before publishing rubbish like this.

Lost customer

I've always chosen WD hard drives over other brands.

WD... You just lost a long standing customer.

@ the admins.. can you pack these comments and send them to WD ?

@Peter

I was going to get a couple of these, not because I'm technically unsavvy but just because they looked like a simple quick solution. Having read this article I am NOT going to buy them. I have emailed WD and told them that they have lost sales due to their decision to deny me access to my own damned files.

I hope that anyone else who was thinking of getting any WD digital product AT ALL will now purchase a similar product from a rival and then email WD to tell them that their arrogance and stupidity has lost them sales.

As they specifically state : "Listen to your music while on vacation." as one of its selling features and then block mp3 files from being shared I would have through that Trading Standards would like to pay them a visit

Sneaky commercial plan.....?

Maxtor ATA/SATA drives are usually what I end up purchasing for my own use, and Seagate SCSI drives for work. I have never owned a WD drive and I don't think I've ever seen one in a commercial server, so I can't comment on their quality.

I though they were a pretty respected company, but this just seems like a great way to alienate customers UNLESS they go aiming for corporate customers. They don't want their employees wasting company time and resources downloading Kylie on her mechanical bull (apparently, the most common file on corporate file servers in the UK in 2007!!). A lot of companies buy software just to keep their servers clean of illegal MP3s. Add a few bits to the code to deny certain file types like MP3 and they could be on to a winner.

One happy customer!

Hello, my name is Vlad P., and I orchestrate zee free exchange of pictures, video, and audio files by our esteemed media, and international elections monitors, in MY country. Like you at Eastern Digital, my mission is to be sure to allow everyone to think that I facilitate the freedom of zee movement of digital media, while not actually allowing that at all (hahaha!). Your product has proven most efficient in achieving zee mission.

You would have been as please as me, I am sure, to see zee expression on zee stoopid faces of zee reporters of lies when zey first attempted to share zee lies with their fellow traitors, and the spies of zee West. For your hard drives, fifty-thousand rubbles, for zee look on zee faces, priceless!

I will be sure to recommend most highly your product to my friends in other freedom-loving countries. It is a shame dat comrade George may not have time to push zees through congress, especially since he vould have zee questions about lawful (hahaha) interception.

Copyrights

So Word documents and PDF files are all public domain are they? I guess writers and publishers aren't as important as record labels and film studios.

J

@David Simpson

David - you mis-understand.

"the owner can access any file from anywhere - it just can't be used to make your record and dvd collection available to the world"

The sharing software stops me sharing ANY mp3. You, like WD and the RIAAA, have automatically assumed that ANY mp3/avi (etc) file is illegal. There are lots of people out there with mp3/avi files that are perfectly legal to share - this device is designed, specifically, to stop people sharing files that is is perfectly legal to do so.

Western Digital can go play with themselves

Wellll....... I'm not buying another WD product ever again. I CREAT MY OWN DIGITAL MEDIA with programs like, Audacity, Cinema 4D, Carrara 5Pro, etc. I really don't need a corporation building anything that will interfere with my use of my own creator-made content.

So to Western Digital all I have to say is go play with yourselves. I don't use Vista and now I don't use WD either.

What the fuck?!

I buy hard drives all the time mostly on price. From now on I won't buy a single WD drive EVER and should I ever be asked why I spent x number of pence more on another one I'll explain that WD drives are now DRM crippled and stop you from playing your own files on your own computer. I'm going to tell everyone about this!!

grrrrr

"There are lots of people out there with mp3/avi files that are perfectly legal to share - this device is designed, specifically, to stop people sharing files that is is perfectly legal to do so."

That being the entire point. My copious collection of mp3s is not music - in fact, I think I have three tracks on this drive (all validly licensed). Yep, sad indeed. These mp3s - and other assorted formats -- are recordings of lectures, research meetings, etc. - all here for a legitimate reason and sometimes need to be shared (again perfectly lawfully).

Send it back to its maker. In a box.

Common Carrier Irrelevant

Chronos-

Common Carrier Law is the consumers concern, not WD's. WD does not provide Data Transport Services, they provide data transport tools. A consumer who uses WD's drive may be responsible to common carrier if they provide a public service, but WD is more analagous to a boat manufacturer.

Boat manufacturers are NOT liable for what their boats eventually end up transporting.

Until now, I liked Western Digital Drives. Seagate is looking more and more like it's worth the slightly higher prices.

THE ANSWER TO THIS ISSUE!!

It is NOT the hardware doing DRM.

REPEAT - IT IS ***NOT*** THE HARDWARE!!

It is WD's AccessAnywhere software.

THE ANSWER TO THIS ISSUE IS SIMPLY NETWORK MAP THE MyBOOK TO A DRIVE LETTER IN WINDOWS.

See here:

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1531&p_created=1176311730&p_sid=LJ-IGzSi&p_accessibility=0&p_redirect=&p_lva=1495&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzYzLDM2MyZwX3Byb2RzPTIwOSZwX2NhdHM9MCZwX3B2PTEuMjA5JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfZm5sJnBfcGFnZT0y&p_li=&p_topview=1

Once you do this ALL file types are available to the network from the drive.

WD's simply could not get around the DRM issues. Sound familiar, Vista?? >:-/

Horrible

Anyone casually researching the product would never suspect these hidden limitations!

Some companies want to make it illegal to share your content. My uncle ended up in a situation where he couldn't legally make copies of his own wedding video.

He 100% owned the video, but it was CSS protected so he had to use an illegal tool to copy it.

Don't ask me who it ended up with as an encrypted DVD, probably some video editing program decided that all DVDs have to be encrypted just in case the person using the software doesn't have all the legal rights.

---

BTW I repair computers and my experiences with WD have always been good, last I checked they offered a free (credit card secured but ultimately free) advance replacement option. They ship the replacement ASAP and you can sen the defective unit back in the same box. (you just pay return shipping)

Seagate on the other hand charges $26 for advance replacement or forces you to buy a $16 RMA kit (won't accept bubblewrapping).

Not a good option when your drive is defective but has readable data, or when you are in a hurry (who isn't).

So I will continue to buy WD's hard drives, but I won't be buying any of their networked hard drives now or in the future.

I have two, no problems !!

I have two of them and the first thing I did was to do a low-level format and give them a Windows drive letter. I share things and have no problems. Take that WD !! It is my stuff and I can share it with whom I please.

What a man can do, a man can un-do.

What is the problem here?

Clearly WD are saying this:

"If you want to share your illegal ripped DVD collection with the outside world, fine, just don't do it on our web service, ta."

Can't blame them, really...

This is easy

I own one of these drives (500GB version)

Try going to this URL: http://martin.hinner.info/mybook/

There you will find instructions on opening up the sshd on the MyBook World Edition drives. From there, you have access to a normal, ARM-based Linux distribution, whereby you can install anything you want. Mine's running Squid and a caching DNS server, as well as being a sharing point for media and does MRTG graphing for all the SNMP devices on my network.

It's a 266mhz ARM cpu with 32 meg RAM, and does a very nice job of standalone services.

Personally I think it's a brilliant product, who gives a toss about the inbuilt Mionet rubbish?

are people unable to read....

You know it always surprises me that people just type comments and think later….

The device in question does not deny YOU access to anything you store on it, it just stops you sharing the most common media files with other accounts.

The way the device works is that you set up a user login, this then gives you access to storage space. Space you can store and retrieve anything from, anywhere in the world. You can flag folders for share so that other users of the device can access the shared content.

The restriction only comes into effect if a user is accessing the device from outside of the LAN, and then they will not have access to the restricted file types.

And as for the poor upload performance, this again is only to the WAN. As most users do not have a upload speed above 1mbit it will only affect corporate users and I assume corporate users will prefer to use a proper VPN.

The original article should make it more clear on the workings of the device, and readers should also do a little more research into a product than a poorly written article on El Reg.

I presume WD incorporated the restrictions so that the device would not be purchased by thousands of ‘knock off Nigel’s’ and become the device of choice of the minions with hooks and parrots. I don’t suppose WD want to be associated with or be identified with that sort of behavior. That to me is more believable than them getting undisclosed amounts of money in envelopes, from a guy in a trench coat and panama hat, who knows the correct response to the phrase ‘the black dog barks at the red moon at midnight’....... or from the RIAA

@Jeremy

>> Clearly WD are saying this:

>>"If you want to share your illegal ripped DVD collection with the outside world, fine, just don't do it on our web service, ta."

No, they're not. What they're saying is

"If you want to share your music or video collection with the outside world, our product is not going to let you, EVEN IF YOU OWN THE I.P. RIGHTS."

It's not their job to police what I do with a mass storage device, any more than it's my local car dealer's job to install a speed governor to prevent me breaking the speed limit in my new car.

Yes I can read

I hate DRM, XRML etc. without restriction. I do not have a parrot or hook. However, when I buy something, I own it, whatever company parasites aka known as lawyers write down. When I cannot use something I bought and want to use for whatever novel purpose I think of, the product goes back and/or there will be hell to pay. Companies writng DRM in their products have to be very careful that customers using this for their own purposes really do not notice DRM in any way. At the most they should be notified when they inadvertently break some kind of law - which most customers do not have time for anyway.

Western digit terminated

Western digit terminated their own sales to me for capitulation to MS dreams of conquest long ago.

As a pure Linux (Debian) user I moved off of the clunky and hobbled drives produced by WD some years past.

This is just par for the course by this manufacturer.

I do find it interesting that the work arounds are considered normal by some users.

I think that it should not be necessary for people to buy a new product and "fix it" out of the box.

Save the world, use Linux, watch your backside and don't buy into dumb products that reinforce the notion of a police state having any chance of survival in the information age.

Heh.

Apparently, FLAC and MKV are okay. Maybe they're pushing for better quality ripping standards...

@ Anonymous Coward

"If you want to share your music or video collection with the outside world, our product is not going to let you, EVEN IF YOU OWN THE I.P. RIGHTS."

No, no, no, no no. You're all missing the bloody point. What they are restricting is the 'Mionet' web service not the god-damn hardware.

The secret is to bang the rocks together, guys!

@Do It Yourself

Well, it is a well known fact that you're better off building your own NAS kit. You save a hundred bucks or so and you clearly know what goes into the box. Plus, many kits out there can actually do FTP, HTTP, NFS and Appletalk apart from SMB (and don't even need any proprietary software to use it!), so you could use it for more than a NAS.

@Chronos

There is no LEGAL excuse (beside been force by a criminal organisation such as the MPAA/RIAA) to cripple a product to the point that is become 100% useless. It was design to PERMIT you access your files from anywhere. This is false advertizing, deceptive marketing and illegal crippling.

The totally illegal move from WD should (lets hope) result in the company bankrupt and closure. So other drive manufacturers will not be tempted to take such criminal action agains they onwn consumers.

Boycott don't (saddly) work, but i have not buy or use and Sony product since they infected millions of computer with rootkit (using music CD), i never buy any product that contain DRM that cannot be easly remove (what is the point of buying a crippled product that is useless when the "free" version is superior in everyway way). and will never ever use any western digital product anymore.

Company need to learn the consumer is always right. But some openly criminal cartels and companies seem to think that STEALING and SUEING they own consumers is a viable business model: Sony, WD, Macrovision and of course the most dangerous criminal organisation in the world today: MPAA/RIAA

@BitTwister

Happy to help.

Try googling for mybook world edition hacking, and there's loads of forums and precompiled software (and somebody is working on a version of FreeBSD's Ports collection for it), but so long as you're comfortable compiling/installing libraries and software and your requirements aren't massively CPU intensive, it'll do most anything you want.

@Jeremy

"No, no, no, no no. You're all missing the bloody point. What they are restricting is the 'Mionet' web service not the god-damn hardware."

No - you are missing the point.

WD sell this product as a PnP share drive - including the line about accessing your music when you are on holiday.

The Software is, as you say, the problem. WD ship the software with the hardware. Thus the whole bundle which is a WD product is defective. So it is WD's fault - they could have picked someone else's software .

c'mon El Reg...

Can we please update the story here? As far as I can tell, only one user at a time can access these 'locked' media files. You may or may not be happy with that, but it's a pretty important distinction vs. 'you can't access these remotely'.

I have seen loads of 'I'm no longer a WD customer' on the basis of a flawed story.

In most countries, that would open you up to legal action by WD...

WD have crossed a dangerous line here

The day that a disk maker decides what data you can and cannot access or store on your drive is a sad day indeed. I'll be shouting and screaming to anyone that will listen to avoid buying Western Digital products, and as hardware procurement is a duty of mine at an IT firm of 40 people I'll certainly be doing my bit.

I'd be very interested to hear WD's take on this. It won't however effect my WD boycott/badmouthing campaign against them.

@Marty

You said it all: the drive is configured not to allow anonymous access outside the local LAN. What kind of chump allows unauthenticated access to files from outside their LAN anyway? Anyway this wasn't a technical decision by WD it's a legal decision. They don't want to be sued for supplying a device that can be so easily used for bootlegging.

Please stop the straw-man arguments -- your thinly disguised excuses for piracy are risible and an embarrassment.

@Edwin

Give up, old son. These people will believe what they want to believe, regardless of little things like "facts" to the contrary. Slashdot ran an almost identical (and identically wrong) summary of this non-issue

http://yro.slashdot.org/article.pl?sid=07/12/06/2119240

and got the same sort of responses, although at least they had the good sense to admit to the terrible summary in an update. They've now started on Seagate (who own Maxtor, who in turn borged Quantum in the late mesozoic era)

http://hardware.slashdot.org/article.pl?sid=07/12/09/0651200

because their external drives go into standby mode after 15 minutes and are formatted NTFS (which, as any fule no, is a simple method of bypassing FAT32's 4GB file size limit, which limitation could be construed by the idiocracy to be infringing their rights to copy DVDs as the ISO files won't fit) and upset the OSen of the world [1] that can't handle a disappearing block device without barfing all over the desk. One wonders how difficult formatting a disk EXT3/Reiser and disabling standby with sdparm really is.

Let 'em carry on. Eventually they'll be stuck buying Excelstors (smirk) and Hitachi Deathstars (fnarr). I'd set up a data recovery outfit in preparation for this eventuality, but I fear I couldn't afford to carry the punch cards ;-)

[1] Before anyone starts, I USE, as my primary OS, one of said OSen. ALL software sucks. It just sucks orders of magnitude less than Redmondware on the Lovelace scale, especially if you know how to use it properly.

Looks like I brought the right product then

I recently purchased a Lacie Etherdisk Mini, which doesn't need a separate client to work on windows, just standard network drive mappings and holds and shares mp3, wma and avi without any problems and transfer speeds are good too, it supports 1000mb jumbo frames for streaming media. It is far faster and more reliable than the £50 NAS cases you can buy (I have two of those as well) and comes in 500mb, 750mb and 1TB versions. Perfect for the home or soho network file store.

jesus there's a lot of knee-jerking going on here

It seems like most people who've commented here are just dying to jump on the bandwagon with all the other armchair revolutionaries out there.

Look, WD is saying: Here's a hard drive. Use it however you want. It also has some hardware built in to make it useful as a server, a way for you to access stuff on your drive when you're away from home. We've also included some software to help you do that sort of thing, and we'll let you use this "mionet" setup if you want. That's what most 'home users' would want it for -- log in from work to grab an mp3 from home, or the like. Now, if you want to turn one of these things into a server that distributes media content (to your friends, or your customers, or whatever -- whether it's legally yours or not) then you'll want to use something other than "mionet" to do it. It's not designed for that, and we really don't want the hassle of having to defend ourselves against charges of enabling a sort of p2p network for anonymous file-sharing. Share all you want, just don't use our service to do it. We don't care if it's legal content you're sharing or not -- it's not really designed as a commercial content server, either, or anything other than a convenience to the user in being able to access his files when away from home."

That doesn't seem like they're trying to "dictate" anything other than what sort of content they want to run over their service. *shrug* Which is fine. You can use whatever sort of server software you want to on the thing, if that's what you want to do.

i dunno...

...they seem pretty good to me, after having read frankgobbo's pages on what you _can_ do with them, i think they look pretty damn good.

"I think that it should not be necessary for people to buy a new product and "fix it" out of the box."

yeah, me too but if there's a shit-hot fix that can improve a prduct that much, it would affect my decision to buy it in the first place.

Returns Numbers?

Id like to see the returns numbers on this box after a couple of month of sales. Something tells me they will be a lot higher than other HDDs of similar type.

When are vendors going to realise that consumers wont stand for this kind of crap?

GPL license??

Funny thing is I am pretty sure the OS on this thing is Linux but try as I might, I cannot find a link to the source code on WD site at all.

Oh dear

I just dropped them from the list of company suppliers.... wont be buying any WD drives at all now.

RE: GPL license??

i think we should badger them for the source code. at the very least we can cost them a few quid in admin by setting the nutters, sorry 'evangelists', at the FSF onto them.

tee hee!

Grow up

For the love of God will you all look at the facts before jumping on your bandwagons?

All WD have done is try to protect their network from being used to share illegally pirated files. When you children leave university and have to get a real job you might find that the companies you work for have to take similar precautions - that's what happens in the world of grown-ups.

There is nothing misleading about the advertising. You can get all your files whilst on holiday, etc. etc.

There is nothing nobbled in the Hardware.

EL REG - you really should print a corrected version of this extremely misleading piece of reporting.

I'm buying one

"I just dropped them from the list of company suppliers.... wont be buying any WD drives at all now."

I'm actually going to preferentially purchase WD stuff from now on - just to p*ss off all the half-wits on here whose mouths were jerked open by their knees without any attempt to engage their brains.

shame on them

I came across this product at Costco, got all excited at the possibilities, considered buying one on the spot. Decided to do some research first. Went to WD web site and read about the product, noticed the unverifiable licensing thing, read further and to my utter disbelief, pretty much every common type of file is blacklisted.

The audacity of WD to market this product as a network shareable device accessible from anywhere and not indicate the restrictions anywhere on the box is unacceptable.

I will never ever purchase WD products again.

Shame on them.

I Don't Believe it

Cleverest thing ever invented since square wheels

Well done WD !

You just pissed off a shedload of sys admins and knowledgable IT folk - the sort of people who recommend stuff to friends and famiy (and in many cases businesses). You may as well have stuck tape around the disks labelled DANGER - ANTHRAX.

BTW - the missing Paris Hilton link? The HDDs can't be used to share those intimate home videos, so she'll likely buy one... Well, ok they can, but don't tell her ok?

WD off my list

I just got my third RMA back for my 120GB 2.5' drive, again it died for no reason at all within about 6 months. I was already going to boycott them from now on, this just proves to me that the company is going down hill!

Some file extensions they missed

They seem to have missed a fair number of file extensions that can contain copyrighted work without a clear way to verify the license.

These include TXT, HTML, XML, DOC, XLS, PPT, PDF, ODT, ODS, ODP and ZIP among others. I am sure Western Digital will get round to fixing this problem in a future firmware upgrade.

Perhaps it would be safer if they worked with a whitelist of formats with "verifiable media license authentication". It would reduce the chance of accidentally sharing files illegally.

What not to buy for Christmas:

1. An asbestos wok.

2. A concrete waterski.

3. A Western Digital drive.

no more

I literally had one of these in my shopping cart at Costco. Some dude saw me put it in and came up to me and told me about this issue. I was shocked!

I put it right back on the shelf.

The other day, I went to buy a 320Gb HD for mom, I could have bought a WD, but I opted for a Maxtor instead, just because of WD's bullsheite.

WD lost my patronage

WD publishes Work-a-Round

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/popup_adp.php?p_sid=F*DxPOSi&p_lva=1652&p_li=&p_faqid=1531&p_created=1176311730&;p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTE2LDExNiZwX3Byb2RzPTg1LDIyNSZwX2NhdHM9JnBfcHY9Mi4yMjUmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9mbmwmcF9wYWdlPTE*

I'm sure there will still be plenty of haters - but hate MioNet and their software - WD was simply providing a easy software solution. It's MioNet that has these features built into their product.

To the people saying its just the software and just the webservice...

If they put a big warning on the box saying "this products severely restricts internet access to all media files", then fine.

Anyone who know enough to get around this products restrictions doesn't need this product!

Someone has a new kid and a new digital camera and they want to share some home videos. Setting up a FTP server, dynamic IP ... is beyond their skills and their extended family isn't too comfortable with FTP.

So they why they buy this. Only it doesn't work as expected. The only way to share babies_first_step.avi is to give let everyone log in and hope that no one in your extended family accidentally hits delete.

The only people who will be happy with this product are those who bought it for the wrong reasons in the first place.

DRM liability

If the ISPs are liable for illegal sharing because their lines transmit the files, and hardware manufacturers are liable because their hardware can facilitate the transfers, and software manufacturers are liable because their software also facilitates transfers...how come the RIAA and MPAA are not liable for publishing the content that can be transferred illegally in the first place?

Lets prosecute those responsible right from the beginning and cut out prosecuting all the middle players...illegal file sharing problem solved. ;)

Footshooting at its finest

The posters who say that nobody wants to share a terabyte of awful home content is missing the users. In our regular "naughty file types" policing, user-generated content has taken over from ripped media. They're making this stuff, and they're sharing this stuff. WD have really shot themselves in the foot with this one: if their punters can share holiday photos but not movies, that's broken.

Better hire some more tech support staff for a while...

ZIP FIle?

That defeats the whole purpose. WD nor any manufacture should be in the police business. It isn't up to them to determine if I can share my family videos nor my band's jam sessions. Give us a break.

The word named "shares"

Just try to make a folder named shares and see what happens. That device does more than people think.