Whatever next
An ISP overstating ...............
The Advertising Standards Authority has upheld a complaint brought by BT against TalkTalk for exaggerating savings claims it made in a TV ad. It said TalkTalk had misled viewers of the advert by overstating the savings that customers might achieve. The regulator said the ad's on-screen declaration that punters could "Save …
IIRC,
BT's new homehubs automatically scan the WiFi channels looking for least congested one, and then swap to it. Presumably they can only auto-swap when there are no connected devices (or they are all idle).
Since most folks with WiFi don't know that the default channel is likely to to get congested, this is an advantage for BT.
"The regulator said the ad's on-screen declaration that punters could "Save over £140" was "surrounded by numerous question marks", but...it was not clear that this was a question rather than a claim."
I guess I'd need to see the offending footage but I distinctly remember learning in school that a question mark marks a question. Indeed, the clue is in the name of the punctuation. I'd have thought that text surrounded by numerous question marks would leave little room for misinterpretation that the text was, in fact, a question...
I am saving over £140 a year having switched to them from BT.
However I did turn down all the optional extras they offer on the grounds I only use the phone line for the broadband connection and no longer have an actual phone connected to it. If I hadn't I'd probably be saving about £5 a year...