It's a PR firm
"After eating such a huge portion of humble pie following the initial outburst, I can't help but feel a little sorry for The Redner Group. We all make mistackes."
I enjoyed the deliberate spelling mistake, but can't share sympathy - this was such a stupid PR blunder. It's easy to email or tweet something in haste and repent in leisure, but would you really want a company that did, representing your public image?