UK net banking website falls flat on its bank Nationwide Building Society's online presence has been floored for the second time in two months. The main site is unavailable, and while customers can access online banking by going direct to the logon page, they're unlikely to see details of their accounts once they've logged in. A spokesman for Nationwide confirmed that …
Still down for me. Lets me log in, then gives message...
We are currently experiencing problems with displaying account information and transactions.
We are working hard to rectify this as soon as possible and would like to apologise for any inconvenience this may cause.
Helen Fowler
Head of Internet Channels
Message updated 18 April 2011
Fell over only twice? Not my experience.
I use the Nationwide BS online service daily but pretty early on (6am to 7am). I think I can in all honesty say the system is use-able about 60% of the time. The rest of the time is too slow to be workable. My other bank is OK at that time though.
I exclusively use internet banking - encouraged by Nationwide. Tried to check if my expense had gone in today ... epic fail.
By and large I am happy with them - I switched from Halifax in protest at their eye-watering overdraft fees, and shitty attitude (when I phoned up to query it, this snotty woman said "well yo can't borrow money and not expect to pay it back" - to which I retorted "no, you can't. Let's look at the 8 BILLION you borrowed from the taxpayer, and discuss when you're going to repay that"). At least my taxes are going to Nationwide.
Anyway, they'd better get their act together. I can live with an hours outage or so, but any more, and becomes more than inconvenient.
I've never had any problems with Nationwide Online banking and have used it since before the web was born. Never had any problems with the BS itself either, apart from never having enough cashiers on a Sat. morning, but since all banks are the same in that respect I don't think that's particularly relevant!
Mind you, I don't check it every day, so likely to have missed any outages, but hey, that's what most people do.
There are always people who have had bad experiences, and they are always more vocal than those who are happy, for obvious reasons.
I much prefer to keep money in a bank which apparently is somehow owned by somed
body in another country, whatever that means as far as I am concerned, I just hope a volcano or tsunami or something doesn't go off there. But until it does, phbbbbt to mutuality!!! Let's all lend our money to vasty rich people and not get anything back for doing so! (How do you think they got rich? That's how!)
worked this morning and is currently working now :)
as my card is in my wallet upstairs and the car reader is somewhere else, used the memorable data and keycode, maybe people want to try that ?
Recorded below are your activity summary details for the session commencing 17:16:37 on 18 April 2011.
not as bad as the security on MBNA's system. Went from a username/password combo on one page to putting the username on page one and asking for pw if you get username right.
Not only that but it also shows you the users 'sitekey' image and text before asking for pw as a security measure.
You can put in any username and get to the next page and see their 'sitekey'
SImple to copy to a phishing site and then get people to put in their password and suck up all the details for the lads in lagos.
Of course when i rang them to point this out, I was told i was wrong and its now MORE secure even though I would tell the operator what the sitekey image was for an account name i guessed.
Also emailed the Reg on this a few months ago, but seems like its not a news story!
Am I the only one who sees this as an issue?
I wish I knew why does the olb2.nationwide internet banking site work reasonably but the main www.nationwide site takes forever to load. I suspect some js nastiness that doesn't like Firefox on Linux. And why, when the details of both my ISA's are displayed online do I have to fill in a form and post it to consolidate the accounts. I used to like Nationwide when they were the onlyones not ripping me off when using my debit card in europe, but patience is running out.
I wonder if folks who have problems with Nationwide are up against an ECN bug, and might benefit from turning ECN off in their router and/or PC.
I sometimes find Nationwide hopelessly unresponsive. I can work around it by going to the pocket-puter and switching to my O2 mobile connection, which appears to be ECN-free.
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