back to article Listen: WORST EVER customer service call – Comcast is 'very embarrassed'

Comcast has apologized to a subscriber who was subjected to a haranguing customer service call when he tried to cancel his account. Ryan Block, a VP of product at AOL and a former tech blogger, was moving home and taking the opportunity to scrap his Comcast service after nine years. The only problem was that the customer …

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  1. Anonymous Coward
    Anonymous Coward

    Pah - that's nothing... :-)

    At least he didn't just stick £500 on his bill if he insisted on leaving, and then black his credit rating,

    and then threaten court action and bailiffs, and get debt collectors involved, etc etc... like NTL did to me some years ago!

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