Google's Nexus 4 is said to have been snapped up within 30 minutes of its UK release this morning. Getting hold of a Glastonbury ticket would have been easier, apparently. The handset's affordable price obviously had masses eager with the Visa, ready to splash either £239 for an 8GB or £279 for a 16GB version. Google's Play …
It's damn embarrassing that a company like Google can continuously fail to anticipate demand and launch products to immediate sellout. We've had 3 other Nexus phones already, they know how many are going to be needed.
The website didn't work either, slow and errored, and several people i know ordered several accidentally because they didn't get any confirmation that the order succeeded. This is *Google*! They can't build a website that scales??
I did bag one though.
Re: It's embarrassing!
Re: It's embarrassing!
"We've had 3 other Nexus phones already, they know how many are going to be needed."
The previous Nexus phones didn't sell that hugely - they were important, as flagships, but the massive Android sales tended to come from other phones (with the biggest sales most recently being the S2 and S3).
On top of that, most phone sales AFAICT come through contracts, not from people buying the phone outright.
So it's quite possibly they did genuinely fail to anticipate demand, because it is so much stronger than anything they've had before.
Well done Google...
That's a 1000 units sold...
According to google
All of the Nexuses are sold out ... the 7's and the 10's too ... despite them still being apparently on sale.
Had a couple in my cart but could not process. Called Google wallet team for help and they processed and assure me it was complete - even gave me an order number. 3 hours later, no email confirmation, called back. Order number they have me was utter tosh.
Cheers, Google. I hate you and your phones.
Obviously will still hang on the website every waking min and throw my money at them as the earliest opportunity.
Re: Cheers google
I smell BS for the simple fact you said you spoke to a human at Google.... When I tried calling their number all I got was a fax machine
Re: Cheers google
That was a Google 'human'.
After a few false starts and about 20 minutes
I managed to order an 8GB handset at 08.30 this morning. Only a few glitches between between choosing device and successfully exiting checkout. With luck it will arrive in the not too distant future as it's the Reg's review unit!
Thought I'd failed at ordering completely.
Spent most of the morning trying to get one, the site failed and failed and failed and then the stock was gone and I was fuming.
20 minutes later I get 2 emails telling me that I've ordered the phone. 2 separate orders had gone through.
Didn't really think to buy both and stick one on ebay, so the 2nd one got cancelled.
What really pee'd me off was that I received e-mails / g-mails at 8.39 and 8.40 respectively saying that the Nexus 4 was ready to purchase when it was already sold out.........
Taxation of Multinational Corporations
Love the new OS but can't help feeling a bit disappointed now from what I learnt yesterday of google uk business structure at the UK Parliament Select Committee Hearing..
Watch the following video from the 17:00 (actual clock time) how google stashes its European profits in Bermuda :)
Can someone enlighten how they are able to take it out of Bermuda again?
Have to say this was quite farcical, I expected the website to be slow, even crash, but I did not expect it to let me get all the way to paying for it then crash and tell me my basket was empty.
However, an hour later and I find 2 emails stating I have bought 2 of them! All is not lost, a friend wants the spare one.
Not a great show Google!
Well, nothing else for it. I'll just have to get one of those bright yellow WP8 models then.
Managed To Get Three!
Promptly sold all three.
Will buy another phone for keeps, with the profit, when the phone is back in stock.
Re: Managed To Get Three!
Grrr ... I hope they get delivered by Yodel.
Re: Managed To Get Three!
haha you really think people believe that you did this for something thats hardly rocking horse shit?! i call smelly bullshit on this one.
you sad fuck!
When I think of the abuse
That I had to deal with when fielding the Raspberry Pi complainers after their launch (and even now!), it makes my heart glad to see Google, with all their muscle and cash, had exactly the same problems. And if it really was only 30k units ( I don't believe that btw), the Raspberry Pi's >100k looks, well, quite something.
Raspberry Pi on course to sell 900k by end of year, 1 million (ish) in first year of sale. Just thought I'd mention it.
Re: When I think of the abuse
Just a minute. I am the real James Hughes.
I got mine at 08:20 this morning. I feel for the people who haven't been able to get one first time round. I've been there in the past and I as pissed off.
Bagged a Nexus 10 at 10am, yes 10am. Nexus 4 I had one in the cart and had my card declined, phoned up card company and sorted it. By then it was too late. Nexus 4 were being sold until 9.30am, but you had to press refresh about 100 times and then it was near impossible to bag (somebody was always there first).
Those who got confused about whether they made an order to not need to log in here to check:
The conspiracy to dictate device storage continues.
It's amazing how the processor is dropped into this article with a complete vacuum, when it comes to it's specification; that being quad core at 1.5GHz.
What's of more concern and smacks of a conspiracy by all the Android phone vendors, is that they've now started dropping the feature of an SD Card slot from their phones!
Sony is at it with the NXT models, Google is now doing it on Nexus 7 and this unimpressive phone and I think hTC has started down this disappointing behaviour as well, with the Desire X.
I don't want my storage capacity dictated to me (as Apple fanboys have to endure) - I want to decide how much capacity I want and I certainly don't want to blow my monthly data allowance, on streaming all my content, just because my phone hasn't got a SD Card slot.
Worse than fanboi's .
Looked this morning, and...
Page now just says Out Of Stock and no longer taking Notification email addresses.
huawei blaze 50 quid from tesco
runs angry birds, every other droid app I've wanted. Fits in a pocket. Had to pay a man a tenner to unlock it tho!
Trading Standards Fail
Quite apart from the fact that, as has already been commented, one of the world's biggest net/data businesses can't keep its trading/payments system running, this accidental multiple-order thing is a disgrace.
Perhaps everyone here who has "accidentally" bought several does actually have the funds to settle their credit-card bill. Perhaps they are also set up as e-bay traders and can quickly off-load, and even profit from, extras. Perhaps not. How many people, today, who could just afford the phone, are now worried by an additional couple of hundred quid, or more, on their credit card balance?
"Oh sorry, I accidentally sold you several. And took the money. Thanks: you're the umpteenth today."
...Wouldn't this get a high-street trader closed down?
I'm still using my trust Galaxy Nexus - the Nexus 4 looks ok, but not significant enough for me to really want one. So luckily, I didn't have to get all pissy yesterday when it all went wrong. I know a couple of guys from work tried to buy one and failed miserably though.
I might pick one up in a few months, but the G'Nex is the first phone I've had for 12 months and not got bored of yet!