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Former CEO John Sculley: Apple must adapt or die

John Sculley, the former PepsiCo president who served as CEO of Apple during most of the 1980s and early 1990s, says that while Apple is "an extraordinary company," it has not done enough to adapt its products to suit emerging markets. In a video interview with Bloomberg on Monday, Scully – who is perhaps best known for a 1985 …

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FAIL

>"widely criticized for lacking the technical background to understand what made Apple's products tick"

So has this changed in the last 20 years and he's suddenly the know it all of the tech industry? Or does he still not have a clue?

I'd think that being best known as the idiot that almost ran the company into the ground, that the only advice to take from this interview is to do the exact opposite of whatever he suggests

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Holmes

"Your ruining it wrong"

FTFY

How would Sculley know?

Sculley worked a Pepsi. A commodity product in a two horse race. It was a mistake to hire him into Apple in the first instance; and that has been proven.

Just because he is a past failed CEO of Apple, why does anyone show the slightest interest in his opinions? He has demonstrated he has no idea how to run Apple - he made too many mistakes.

Why would his recommendations be any better now?

This article is a waste of pixels.

Anonymous Coward

Re: How would Sculley know?

>This article is a waste of pixels.

I don't know, it raised a wry smile or two. Besides, you didn't have to click on the link!

Sculley

"…who is perhaps best known for a 1985 coup in which he ousted Apple cofounder Steve Jobs…"

Er, no: actually, he survived Jobs' attempt at a coup, then relegated him to a corner by his underperformance, and finally let him get out to build NeXT and drive it to the ground while Apple went through a stage of splendor before its decline.

Anonymous Coward

Re: Sculley

wow, I didn't know there was a North Korean history of computing... I wouldn't mind seeing some longer extracts...

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Stop

Re: Sculley

Jobs was definitely pushed rather than jumped. NeXT wasn't a commercial success, but then neither was it run into the ground. It became the basis of OS X and iOS, so the worst you could say was that it was a technology ahead of its time. Meanwhile,he also ran Pixar, which has been insanely successful and made him one of the biggest shareholders of Disney when he sold it to them.

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FAIL

Re: Sculley @ Steve Todd

Depends who's version of history you follow. In his semi-biography he was pushed, in Pirates of Silicon Valley (which was considered near canon at the time) he tried a coup on John Scully which failed and then was forced out.

Also Pixar is a very bad example as John Lasseter pointed out their success was because they rarely sawe Steve and as long as they used his NeXT boxes he cared little. Supposedly he visited the Pixar offies less than once a year and never gave input.

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Re: Sculley

Careful... OSX and iOS are based on BSD, not Mach. It certainly true that "something Unix-like" unites the two, but to the ancestry of OSX/iOS don't go through NeXT.

Sculley the Bully

He should go back to Pepsi. Look at how well CokaCola did under his reign. What he knows about business strategy where Apple is concerned is why Jobs was returned to the fold.

FAIL

Mercedes & BMW

Haven't noticed Mercedes and BMW having a problem in developing markets.

I'm not an Apple fan, but there's nothing wrong with only selling premium products.

Apple uses the same hard drives, video cards, memory RAM, used by PC, but...

It's for Apple to decide, but;

"there's no way Apple will be able to gain a foothold in the developing world as long as its products are priced like luxury items"

This true NOT only for developing world, but also for the rest of the world market. Apple uses the same hard drives, video cards, memory RAM, internet adapters and many more components used by PC, but Apple's price is much higher, sometimes 50% higher than the same part for PC. This is bad for business for long run, immoral and cannot last for much longer. People will eventually come to their sense and "vote with their wallets".

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Stop

Try comparing like with like

PCs built to the same spec are normally similar in price to Apple kit, and sometimes MORE expensive. Take a look at the Ultrabook market for example. Where are all the Ultrabooks that are significantly cheaper than a MacBook Air without cutting corners (like using spinning rust rather than flash)

Re: Try comparing like with like

Damn want to argue with Steve Todd, but he is right. As much as I see Apple products as expensive, they are actually competitvely spec'ed with their rival offerings.

Paris Hilton

Regarding Apple prices...

They must have adjusted their prices in the last few years. Last time I tried to spec a Dell laptop vs a... Macbook? Powerbook?, getting each part as close as possible in capabilities as the respective site allowed, a slightly more powerful Dell was cheaper by about 50%. This was back before SSDs took off massively, mind.

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Re: Try comparing like with like

Umm, facts would seem to be against this propaganda, at least at some feature levels.

Consider a HP Spectre XT Ultrabook 13-2150nr, which I can buy for $900. The CPU is the 1.7/2.6GHz i5-3317U, 4GB RAM, 128GB SSD, 3.07lbs and 12.44 x 8.8 x 0.69 in.

The equivalent Apple is a 13in Macbook Air. CPU is the marginally faster 1.8/2.8GHz i5-3427U, 4GB RAM, 128GB SSD, 2.96lbs and 12.8 x 8.94 x 0.68in. It costs $1200.

So for an extra 33%/$300 you get something that has a CPU that is maybe 13% faster (obviously, that doesn't translate into a 13% faster system, because everything else is the same), is 0.01" thinner, and weighs 2ozs less.

Hmmm... not _terribly_ good value for money, is it?

Anonymous Coward

Re: Try comparing like with like

@Malcolm - the HP Spectre XT has a 1366x768 netbook display resolution and 5 hour battery. The MacBook Air has 1440x900 (16:10, a good bit more useful than 16:9), 7 hours battery. Still doesn't seem a lot extra for $200, but then it's amazing what PC vendors like to charge for a small bump in resolution.

Since I'm from the longhaired smelly side of the computering world I wouldn't be seen dead with a Mac, but must agree with the OP that like-for-like PC alternatives seem to end up in the same price bracket.

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Re: Try comparing like with like

Then add in support.

For an extra $300 Dell will add next day support where they will send a 3rd party technician out to replace some random part of your laptop (often even the correct part). If anything else doesn't work they will just blame MSFT.

Included in the price of the Mac is walk into a Mac store anywhere in the world and people who, even if they aren't actually geniuses, do at least know about Macs - will fix it or swap it.

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Happy

Re: Try comparing like with like

A Mac instead of a netbook $300 more dollars. Not having any Microsoft software, priceless.

Happy

"This article is a waste of pixels." - really ?

You don't have to be a cow to discus about the quality of milk...-;) In recent years Apple has been more lucky then others in IT industry and quite inventive, however NOTHING last for ever, even Apple. I like my iMac but it's performance, build and specification doesn't justify the price comparing it with MS Windows.

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WTF?

Re: "This article is a waste of pixels." - really ?

You don't have to be a cow to discuss milk, but it sure helps to be at least a mammal.

Here you get a snake talking, and not a particularly knowledgeable or intelligent one.

Another option.

If Apple really did want to get into the lower end of the market, there is no reason why they couldn't do so under another brand name, maybe another fruit, sub-licensing the iPhone trademark and selling the cheap phone without damaging their premium brand.

Companies do it all the time.

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Re: Another option.

"another brand name, maybe another fruit"

The Durian would be the perfect fruit for this.

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Linux

Re: Another option.

I think "Blackberry" would be such a fruit

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Re: Another option.

Or perhaps Lemon?

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emerging markets

Obviously there is a lot of growth potential for Apple to sell iPads to africa, Brazil, Vietnam, etc, but that misses the point of how Apple has defined emerging markets since they introduced the iPod. Apple doesn't see emerging markets as Laos, Tajikistan, Bolivia, etc, Apple defines emerging markets by the type of device. MP3 players were an emerging market, smartphones were an emerging market, tablets were an emerging market. Why sell cheap low margin goods to poor countries, when you can wait for them to develop to be rich enough to buy your high margin goods? The risk with this strategy, though, is that very few companies can consistently create and/or dominate emerging markets.

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Facepalm

I could be a CEO

...if his comments are anything to go by:

- Developed world approaching saturation. No shit!

- Emerging markets are where it's at. No shit!

- Emerging markets can't afford Developed World prices. No shit!

- To sell in the emerging markets, you need to sell at prices they can afford. No shit!

Just stunning. And he got paid how much?

Anonymous Coward

Must be a slow news day if the senile ramblings of drooling has-been failed CEOs are occupying column space.

Happy

Is HP looking for a new CEO?

I know just the guy for the job.

What?

"The big shift as we go from $500 smartphones to even as low – for some companies – as $100 for a smartphone, you've got to dramatically rethink the supply chain and how you can build these products and do it profitably," Sculley said"

How can you get any cheaper than using the slave labor at Foxconn? According to MSN Money, the Iphone 5 costs Apple between $207 and $238 to make. They sell the Iphone 5 with 16GB for $649 making a cool $442 profit off of each unit. Or, in other words, they make about 200 percent profit. I can give them a suggestion if they want to sell their Iproducts cheaper, but something tells me they won't listen

ref:

http://money.msn.com/technology-investment/post.aspx?post=c2739b74-68c7-4480-aa9d-7d66322e7e5a

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Advice from one of the worst CEOs of all time?

Yea,

Keep that advice, Scully. As one of the worst CEO's of all time, you're not fit to advise any company on how to achieve anything when you couldn't do so yourself, accept achieving wealth at the expense of the company you mismanaged.

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Here is what Apple will do: Credit Plans...

http://www.sfgate.com/technology/article/Apple-pioneers-installment-plans-in-China-4200804.php

Apple will NOT likely lower prices, since to them that would devalue the upscaleness or premium branding. factors they see around their existence. More likely, Apple will make even MORE money, from earning interest income. And, since it will be offshore, probably it will pay lower taxes if it can find a way to Statesside "administer" the financing and administrative overrhead" while keeping the money in some offshore account. My assumptions in this para, though.

Anyway, from the article...

"Apple pioneers installment plans in China"

""Apple has introduced installment payment plans for buyers of iPhones and MacBook laptops in China as it struggles to compete with low-cost devices in the world's largest computer and mobile-phone market.

Payments on purchases costing from $48 to $4,800 made via the company's Chinese website can be spread over as long as two years, according to the site. The plan, which requires a China Merchants Bank Co. credit card, has fees ranging from zero to 8.5 percent.

Apple is trying to make its products more affordable in China after being surpassed by local suppliers such as ZTE Corp. and Lenovo Group Ltd. in the smartphone market. The iPhone 5, released in China last month, is priced at $850 on Apple's local site, equal to about six weeks' pay for the average urban worker.

"There is an enormous mid-range consumer market that they are not tapping into," said Mark Natkin, managing director of Marbridge Consulting, a Beijing market research firm. "They're trying to figure out how to make products more accessible to that market segment. This is a good step in that direction."

More at the URL

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Meh

Having Scully talk about how to run Apple is like getting Keith Richards to do your anti-drug PSA

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