Re: Enough snark already
I think the problems are these:
1/ People paid her a LOT of money to produce the music. Then they're likely to be paying again between seeing the show and buying the merchandise. Yet despite having paid once/twice/more already, they're still getting absolutely no guarantee of quality. Maybe one city will have rubbish volunteers. Or nobody will turn up to volunteer at all.
2/ She clearly can afford to pay for this. She used $250k of the money to pay off her personal debts, admitted there was over $100k left in slush before charging anything for the concerts, and the events themselves - if sold out (as is allegedly often the case) - will also generate money.
3/ She's admitting that "unpaid" isn't as good as "paid" by then spending money in certain big cities where there are more likely to be critics and the like. Why the differentiated treatment of fans?
4/ This devalues professional musicians dangerously. If you look at most not-for-profit / volunteering schemes, they're usually very careful around not doing things that would see people who would otherwise have earned an income out of pocket. As someone who's been a struggling musician herself, she should realise that this is damaging to those on the bottom rungs of the ladder. Not least when she's not even promised to give them any promotion - publishing who they are, what they do, links to their work, etc.. Also, there's using volunteers to do something for charity as a whole, and there's asking people to work for you for free so you can line your own pockets. Again, there are generally a lot of codes-of-practice around this that are generally accepted as being "good things".
5/ The fans have spoken. There's been a huge amount of feedback to her - including from people who've opened for her and played with her in the past, and those who contributed to Kickstarter - stating that this isn't acceptable behaviour. She's ignoring this rather than addressing it, despite continually claims of how in touch with her fanbase she is and how she's "one of them".
6/ She uses particularly inappropriate comparisons to try to justify her actions rather than just being far more open. Nowhere does she say 'sorry' to her fans - those who've made her career possible by *trusting* in her and paying in to Kickstarter. She should at the very least apologise that she didn't have the foresight to budget properly, and that now they goods/services they've pre-paid for may well be substandard as she's first and foremost funneled the money into paying off her own personal debt.
Paris, because she's never short of a string of volunteers with horns.