You know it surprises me that on even this site no one has realized that this probably isnt actually a problem.
Its very likely that the browser on the phone is set up to identify itself as a desktop browser (most probably IE). If it apes IE like the Symbian 7.3/7.4 browser then rapport is probably pulled down to install because of the numerous security problems with IE and the fact the server side equipment cannot tell the difference between an idiotOnSlab device (or Symbian or Android) masquerading as desktop IE and the real thing.
I have the dubious joys of banking with the "Worlds Local Mafia Front" and I use Opera on both desktop machines and phones/handhelds. I have never run into this 'rapport' request and it is not installed on my netbook running Windows 7.
Maybe someone from HSBC should clarify *exactly* what the usage cases are for this 'rapport' client and when and on what systems it is installed?
** Historical side note, Israel, for the last 1880 years has been referred to as 'Zion'. To be classified as a 'Zionist' for the majority of that time means nothing more than 'Jewish person wanting to go back to the 'home'land that Cyrus nicked for them'. Calling a piece of software that is written and produced in that country 'Zionist' is therefore entirely correct, if inflammatory, just the same as calling agrochemicals manufactured by Makteshim Agan the same thing is therefore entirely correct (just dont mention to the BASF sales director that you are buying from them...). The fact that every commentard on this thread has fallen for it, and claimed membership of the 'tinfoil hat brigade' for the person who mentioned it shows the usual lack of knowledge of the situation. Oh, and please remember, Israel are not the most popular country in that neck of the woods, something to do with the odd pre-emptive attack, being funded by the USA (well known for their respect for national boundaries), not to mention the odd 'what, other countries have legal rights over and above our thirst for revenge, who knew?' illegal extraction of wanted war criminals.