"Anyone else remember having to drag the CD icon to the Wastebin icon in order to eject a CD? And there being NO other way of doing so should the computer fail?"
Er, no. Apple's optical drives had small holes you could poke a (straightened) safety pin—or something of similar size and shape—through to open a stuck drive. You may not have noticed, but the exact same holes could be found on PC optical drives too as a backup for the usual eject buttons. Optical drives are an unusual example of a "soft-eject" design on a standard PC component.
Whenever possible, Apple will always opt for a software eject mechanism for all external storage media, including floppy disks, so that the user is never, ever, faced with a "WTF? I was WRITING to that medium, you idiot! PUT IT BACK!" -type error message. You know: the same message you get when your parent yanks out a USB flash drive or memory card without first 'ejecting' it in the OS first. This is, incidentally, why the iPhone and iPad are unlikely to ever include support for removable storage like SD Cards: a motorised software-controlled SD Card ejection mechanism would simply take up too much space.
As for the case of "83-year-old chancer Vs. Glass door": this store has been on that site for some years now. It's also in New York, a city in a nation not known for its excellent, clear, street design, let alone shop fronts. (Seriously: I've been to a couple of US cities and both looked like they were vomited out of a planning office on a Friday afternoon. You couldn't have made San Francisco look visually messier if you tried.)
Apple are hardly the only company to have ever used all-glass frontages. This is not "design over function". Applying force to a glass door will open it, just like any other door. If the door fails to move, you're supposed to stop pushing. Not simply hurl your entire body at it. Most people these days know how doors work. Especially 83-year-old people who must have visited many, many shops in their lifetimes.
Here in Italy, at the Apple Store in Rome's RomaEst shopping centre, not only is the frontage all glass, but there aren't even any stickers or notices on them. They're still not that hard to spot. Even the clearest, glare-free-est of glass frontages has some reflections that will give you the visual cues you need. And there's also the small matter of the gaps between each pane. Both elements are clearly visible even in your linked photograph.
Ergo, the woman was either an imbecile, or she is blind / vision-impaired. Neither is Apple's problem. I have lousy eyesight, but that just means I have to spend money on glasses. What I don't get to do is demand the world bows to my (minor) disability: I'm in a minority here. It's my responsibility to ensure I am capable of interfacing with the real world. It is not the rest of the world's responsibility to ensure it is capable of interfacing with me. That way, only madness lies.