Microsoft's cloudy platform, Windows Azure, is experiencing a major outage: at the time of writing, its service management system had been down for about seven hours worldwide. A customer described the problem to The Register as an "admin nightmare" and said they couldn't understand how such an important system could go down. " …
... the reason it's taking so long is that they're stuck on a phone to a call centre operative who has to say 'Mr. Microsoft' five times before he's allowed to end the call.
Re: The Fix
there's a lot of power buttons to turn on and off in the cloud
-5 seconds to move to the next computer and press the reset button
-100,000 computers in the cloud (guess)
= 83 hours!
So I imagine they have a team of 10 or so people that explains why it took 8 hours to fix
Or, they're on the line with a call centre staffer in India and they can't understand his accented English?
Yay I finally beat the odds!
Our main internal job management app runs on Azure and is currently completely unavailable, guess we're among the lucky 3.8%.
Still better availability than we had with our previous hosting company...at least as long as it doesn't go on too long.
Re: Yay I finally beat the odds!
Not so fast: it's 'only' the management interface that's down so your app. should still work fine.
BTW: management is up now - 14:40 as I write this - provided you don't want to manage any Database, Datasync, Reporting or Service Bus, Access Control and Caching settings.
So, just the Hosted Service, Storage Account & CDN or Virtual Network configs available then.
What's the betting this resolves itself as the data centres move out of the Leap year 'danger zone'?
Who on earth is suprised by this?
Merely days after announcing the G-Cloud will be based on Microsoft garbage, it suffers the same Kiss of Death Ford experienced when they used the beasts crapware in their cars: http://goo.gl/t7FPB
Re: Who on earth is suprised by this?
bob - my thoughts entirely.
Of course it broke.
Of course it broke. They're running it on Windows. DUH.
That's so "yesterday"...
... it's got to be Raspberry Pis in the sky.
AC 29/02 13:41
How does a database app not run in a WinXP VM?
To all intents and purposes, it's just another WinXP box.
Glad to see Version 1.0 got more upvotes than down for that!
You're all wrong...
It's not a fault - it's a new security feature.
A totally inaccessible service is a secure service.
Microsoft have re-written the standard to define a leap year?
& got that wrong as well.
I hate to say "I told you so"
No, actually, I LOVE to say "I told you so" - clouds blow on the wind. How can anybody run a business on that basis. NOT ME for one.
It's the same with outsourcing to some country where they cannot even speak to your users without communication problems. Been there, experienced that, thank you very much.
Re: I hate to say "I told you so"
If only we had any historical data to refer to - like, say, all the businesses that used mainframe service bureaus for decades.
Kids, lawn, etc.
@ball boy - It wasn't just the management interface, the compute side was playing silly buggers all day too. While our app was technically running, it was unavailable to any external traffic from midday (when I checked) to about 9pm last night.
Does anyone else get the Private Cloud from MS ad in this comment section as well??!!!
Cloud Commerce System in 10 data centers
You know I get criticised for overbuilding my network and hosting topology through the software layers and this is the reason why I spend so much, so we can deliver the highest SLA's on the market. At Savtira we have 10 data centers which are distributed throughout the USA/EMEA and they are load balanced at the DNS level and go as deep as checking to ensure the SSL is responding correctly before sending consumers to a replicated server. Its self-healing, easy to maintain since you can just take a entry out of DNS to do maintenance on a entire data center and in the event of a problem it has auto-fail-over to the next closest data center... we just sent out our SLA's (I created first ever network/hosting SLA when I founded Savvis)
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