Lawsuits?? Class action?!?!?
Okey dokey, as per guy above I reserved one -16GB- yesterday evening at the Bedford PCWorld 32GB was showing out of stock but 16 showed as available and successfully completed. Confirmation E-mail also received within ten minutes.
Went to the store at 9:15am to be informed it was sold out just right before a guy showed up with notices for hanging on the door! I received the usual attempt at blame transferal with the business manager saying he'd tried calling me and had left a message. Logically enough I'd put my home number into the ONE SINGLE mandatory phone number field,which the manager latched onto criticizing the lack of a mobile number.
Turns out they'd only bothered calling at 8:30 am, when I was out progressing toward PCWorld via gym and Costa. I didn't receive until just now. Even then the message only said it was about my order, not stating anything about lack of availability! Big FAIL on so many counts.
I calmly (no really) addressed all these issue with the two in-store managers explaining my wish to escalate until a satisfactory, touchpad possession, conclusion. All contact details exchanged ( wouldya believe they claimed my E-mail, submitted on same form as phone number and actually checked as still only showing positive order confirmation five mins before proceeding to store, wasn't available to the store, due to some online business separate crap!) All to gain some flannel that there is a further stock shipment due and I only had one guy in front of me!?
Long story just to conclude that there must be a dropped legal ball on their part and would love to know of such ramifications that may apply. I do not recall 'visible' small print or any check boxes / notifications that "reserved" only applied to your new random lottery ticket for the product you'd jumped through hoops for!