back to article Inevitable Mac OS X 10.6.4 update problems surface

There are scattered reports of problems with Apple's Snow Leopard update that was released yesterday. Ah, tradition. Over on the Apple Discussions forum, early updaters are reporting a series of troubles after upgrading to Mac OS X version 10.6.4: Complete installation failure. iTunes running on an iMac caused the UI to …

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  1. John Fielder
    Jobs Horns

    Macs don't crash

    macs crashing? surly some mistake? just checked the date, it's not April

  2. Anonymous Coward
    Anonymous Coward

    Well as per usual

    No problems here

  3. Anonymous Coward
    Flame

    Apple

    It just works

    1. James O'Brien
      Joke

      How about this?

      OSX crashing? Theres an app for that....

      oh wait :)

  4. Tim 59
    Thumb Up

    well...

    No problems here. Two MBPs and a mini.

  5. Frank 6
    Jobs Horns

    Apple sucks

    And i am typing this on a Macbook Pro.

    The very fact that they have such strict control over their hardware and software and that they still have problems with each and every update, makes Apple a pathetic excuse of a company.

    To put it into perspective: if Microsoft (who has no control over hardware configurations) were to have such problems with every update they issue (they issue updates far more frequently than Apple) and considering their market share, then the entire world would stop a couple of times every month.

    Safari 5 is still crashing two or three times a day for me and they keep blaming Flash. I cannot recall IE crashing on me in recent years and my browsing habits on PC and Mac are identical. And no, I have no pluggins on either browser. Aside from that, Applications on the Mac crash way more often and generally the whole platform is far more unreliable compared to Windows.

    Sorry Apple, I have tried your crap twice and paid good premium for them. Never again in this life. Now do the world a favour and roll over and die like you did in the 90s and this time take the fanbois with you.

    1. Dana W
      FAIL

      Least belivable troll EVER.

      @Frank 6

      Try again.

    2. Anonymous Coward
      Troll

      If Microsoft...

      Yadda, yadda, yadda... Newsflash! They do!!! If, like the author of this missive, you troll the interwebs looking for issues with Microsoft updates, you'll find them AND there'll be as many, proportionally, as there are for OS X. So, why don't *you* do the world a favour and get back under your bridge and say there. I, by the way, am typing this from a Dell laptop running Ubuntu 10.04, which doesn't work particularly well with video drivers - but I don't think it 'sucks' or that anyone that disagrees with me are fanbois! Why? I'm a fucking adult. So you've got Apple hardware and you dislike their OS; install Windows on it, it's not that hard. Just by saying that you own Apple hardware doesn't make you any less of a troll, does it.

    3. Barry Lane 1
      FAIL

      @Frank 6

      From the tone of your rant I'd say you are typing it on a Packard Bell. Apple "still has problems with each and every update"? Who are you really: Steve Ballmer? Let's pretend for a moment that you ever even saw a Mac, let alone owned or even used one: what problems did you have with updates? Oh, sure, a machine running crap fonts or some piece of naff warez falls over occasionally. Big deal, frankly.

      Most of us folks who got sick and tired of Windows and moved to a platform with more stability, not to mention a UI that looked like it was designed by people with some interest in aesthetics, have never had a problem with a single update. There will always be clashes between third party stuff and a manufacturer's own product, of course, but these are few and far between.

      If you really do have a Mac I think you should perhaps check it over, run the Disk Utility and buy a copy of Disk Warrior. Do a fresh install of the OS if you feel the urge. I have just updated three Macs and they are working perfectly as per usual. So there!

    4. Anonymous Coward
      FAIL

      @Frank 6

      "The very fact that they have such strict control over their hardware and software and that they still have problems with each and every update, makes Apple a pathetic excuse of a company."

      I suggest you open your eyes and ears before opening your mouth. Look at the actual reports on the page linked to by El Reg.

      There are a TINY number of people reporting problems. TINY.

      There are FAR more problems when MS releases an update ;)

      "To put it into perspective: if Microsoft (who has no control over hardware configurations) were to have such problems with every update they issue (they issue updates far more frequently than Apple) and considering their market share, then the entire world would stop a couple of times every month."

      Of course, MS updates are perfect. We all know that. They never cause any problems, oh no.

      "Applications on the Mac crash way more often and generally the whole platform is far more unreliable compared to Windows."

      You're either unlucky or lying.

      In 7 years of having Macs, the OS has crashed three times.

      WIndows crashed the first time I plugged in a USB device. When the video application I was given with my webcam was first run, it crashed the OS too. Machine had come straight from the manufacturers, nothing dodgy installed.

      This was on the first day of having Windows... I put up with this nonsense for years before ditching Windows entirely. I've got unix based OSs now on all machines and never looked back.

  6. Dana W
    FAIL

    Works here too

    Four Macs here. No problems.

    This story is just a story, notice the people repeating it don't actually USE OS X, and the people who do are not having any problems?

  7. Youngdog
    Joke

    Switch to Ubuntu

    Not that big of a deal

  8. Anonymous Coward
    Coat

    And the Magic Bullet with a name on it is....

    yup st. Steve jobsworth himself...

    nuff said, hornet nest firmly stired....

    ill get my coat.....

  9. This post has been deleted by its author

    1. Eponymous Howard
      Stop

      @bazza

      Try not to confuse "reports of significant problems" with "significant problems". This is El Reg, remember.

      Apple puts out multiple betas and 3rd parties are quite capable of reporting bugs - but in the real world of very complex technology it is impossible for anyone - Apple, MS, Canonical, Google - to catch everything before release. Just can't be done.

      Oh, and re "I've had no other problems with both MS and Linux.". Neither you or I are even close to representative samples and trivially easy searching reveals that these things happen to all vendors.

  10. TeeCee Gold badge
    Coat

    iTunes?

    "....iTunes running on an iMac caused the UI to become unresponsive...."

    Ah, they've ported the Win version of iTunes across then?

  11. Anonymous Coward
    Thumb Up

    It's fucking Mac OS

    Get Steve Jobs in here!

    You said OS X would be faster, with better access to the internet.

    "It is faster, over five million..." *bang*

  12. Ascylto
    Alien

    Fffffonts!

    Yes, I've had a problem with fonts BUT it was easily solved as my software (InDesign) has a global replace system so it was easy for me to correct.

    A nuisance, nonetheless.

  13. fearnothing
    Unhappy

    I'm so glad I don't have to deal with this anymore

    Apple consumer helpdesk used to BE my job, and this kind of problem cropped up with every other major OS revision. Probably no more than a few hundred individuals in the whole country for each update, given how many calls we took each time, but I began to love (read: hate) the phrase "archive and install", especially given the propensity of callers for making a mistake with its use and deleting something important.

  14. Anonymous Coward
    Thumb Down

    And yet more...

    6 mac here - 4 mini's, a pro & a macbook. All fine. As per the last time. And the time before that. And probably the same story for the vast majority of OS X users.

    2 windows7 PC's here too - one bluescreens when plugging in a blackberry after recent update (worked fine for 6 months before that), and the other's anti-virus updates, but won't load the new definitions, and sits there munching 60% CPU trying to do so. They are universally hated by all staff.

    Yes, transparently 10.6.4 is obviously a complete failure (as was 10.6.3 before it), and we should all move to the much more stable and brilliant windows. Aren't statistics are great...

    Slightly off topic: £929 for the new mac mini??? Are Apple taking the p1ss????

    1. This post has been deleted by its author

      1. Anonymous Coward
        Stop

        RE: Re: And yet more...

        Have you got nothing better to do?

        Why not sit in the corner and play with your genitals? You'll still be amused, we won't have to read your drivel.

      2. Anonymous Coward
        FAIL

        Re: And yet more...

        20 broken Macs eh?

        Not clever enough to mend them then?

      3. Anonymous Coward
        FAIL

        Rewording

        I think you mean...

        "And mine are all broken because *I* suck."

        Seriously...what sort of drivel is this?

      4. Anonymous Coward
        FAIL

        re: dickless

        If you're going to pull hair, stick your tongue out and not play fair we're not going to let you play your favourite game (other than being offensive and arrogant) and that is jump rope with all the other little girls.

        Oh, and we'll not let you have any more chewing gum, cause you keep getting it caught in your own hair.

    2. chr0m4t1c

      No...

      "Slightly off topic: £929 for the new mac mini??? Are Apple taking the p1ss????"

      That would be the server version with the server OS that normally retails for £400, so it compares reasonably well with a Windows equivalent which would probably cost about the same (the lower cost H/W being offset by the £600 Windows Server license).

      £630 for the entry level machine *is* taking the Michael, though.

      Yes, I'm well aware that someone here could build something with the equivalent functionality for free from bits they have lying around and a RedHat DVD.

  15. Anonymous Coward
    Anonymous Coward

    So apple coders are as reliable as Microsoft

    Bang goes the "apple" bubble.

  16. Graham Bartlett

    "user can't shut down"

    Oh, memories. I remember the unused row of Apple Macs at uni, and wondering why everyone was queuing to use the PCs for reading their email and getting stuff off FTP (this was in the days when WWW was very new, and NCSA Mosaic was standard). The first one crashed on me, at which point I found that it wouldn't power down from the on/off button, looked around for a reset button which didn't exist, looked at the power cable which was secured into the box and couldn't be removed, and eventually found that the only way of getting the damn thing rebooted was to crawl under the desk and physically remove and replace the power cable. After this happened for the third time, I understood why no-one was using the Macs!

    So it's nice to see that nothing much changes in the Mac world. ;-)

    1. Anonymous Coward
      Happy

      @Graham Cracker

      No, nothing has changed, Mr. Rip Van Winkle.

    2. Anonymous Coward
      FAIL

      Re Graham Barlett

      Are you for real?

      You take an experience nearly twenty years ago with obviously very poorly set up machines and compare it to a situation where a vanishingly small number of people have some problems with a fairly big OS upgrade using a completely different software platform and hardware chips.

      You probably think Windows XP is good!

  17. Anonymous Coward
    Anonymous Coward

    Lost desktop background

    I updated my Macbook Pro and the desktop picture is gone. I'm not certain it happened on this update, maybe it happened on the last update.

    I like my desktop picture. Would switching to a different OS fix this problem?

  18. Robert Flatters
    WTF?

    10.6.4 issue

    I downloaded the update last night and all i saw before closing the lid was the default starfield effect and no icons. I will have a check when i get home this afternoon.

    From reading some of the comments on the Apple site it seems that the drivers for the external speakers might have been corrupted and it might need them re-installing.

  19. Matthew 17

    Sucessful troll is successful

    Not heard of anyone with problems, never had a problem with Apple updates. There's an update to iTunes as well maybe the handful of peeps that had an iTunes problem after the upgrade didn't upgrade that at the same time.

    Occasionally there are driver / kernel module problems if you have 3rd party hardware if it has been specifically compiled to the kernel version running so when you update you need a new driver (this is the same on Linux). I had a problem with an internal M-Audio soundcard on my PowerMac whereby I had to wait for them to release a new driver before I could install the OS service pack or it would cause my machine to crash.

    The risks to the average Mac user when installing updates is always very low.

  20. Anonymous Coward
    Happy

    Sorry but

    Hahahahahahahahahahahahahahahahahahahahahaha

    1. Anonymous Coward
      Stop

      RE: Sorry but

      "Hahahahahahahahahahahahahahahahahahahahahaha"

      You do realise that the 9 people affected by problems don't read El Reg anyway?

      1. Anonymous Coward
        Anonymous Coward

        @AC re: 9 people not listening

        Yes, but that's not the point - he runs around yelling, "you're all idiots, you're all stupid" all the while having a long poopie toilet tissue hanging out his backside.

  21. Matthew 25
    FAIL

    Er...

    It just works?

  22. Anonymous Coward
    Happy

    Gamma Rays

    Reminds me of the time I convinced a user that her machine could be affected by high energy cosmic rays; my PFY was in awe of me after that.

    The user in question was a support nightmare though; anyone listening in support would assume her surname was Marie and her first name was "Fucking"!

    Boss: Who was that?

    PFY: Only fucking Marie.

  23. Anonymous Coward
    Anonymous Coward

    Seriously!!!??

    It only affects Mac users - so no one gives a fuck!

  24. Lord Lien
    Joke

    I installed 10.6.4....

    Rebooted & my machine now just says....

    "All your base are belong to us"

    God dam Jobs & them dam dirty apes too!

  25. James O'Shea
    Jobs Halo

    oh dearie me

    I have just finished rebooting after updating the last of the Macs around here. No problems with any of them. It's amazing, all these people who always have problems with Apple updates while I have never had even one problem _ever_ in my history of updating Macs... and I've been using Macs since May of 1984. Whatever have I been doing wrong?

  26. Graham Bartlett
    Happy

    @AC, Van-Ripping Winkles

    Hey, if Apple fans can slate MS based on their memories of Win3.11/95/98, then turnabout is fair play... ;-)

    1. Anonymous Coward
      Thumb Up

      @Mr. Van Winkle

      Well played indeed!

      (the post was mine btw)

  27. jeffo

    Why?

    @Frank 6

    Did you just buy a MacBook Pro so you could hate it?

    Your experience bears no comparison to my experience and that of millions of other Mac users.

  28. Jnex26
    Gates Halo

    The Quenstion is....

    Did these people have flash installed .... because you know more oftern than not flash is the cuase of mac crashing......

    ok sarcasm end....

    it is dispicable that in such a closed eco system that a update can have such a dramatic effect this puts apple in par is Mcafee in my books.

  29. The Fuzzy Wotnot

    OH GOD NO! STOP THE PRESSES!

    O/S UPDATE CAUSES SOME BITS TO FAIL ON SOME MACHINES UNDER SOME CIRCUMSTANCES! SHOCK!

    Really, is this news any more than the fact that my Ubuntu has niggles when updates occur,? My Windows work desktop has some niggles after patch updates and my Mac at home has niggles! Flips sake, even my PSP had some niggles at the last firmware update.

  30. Philip 5
    FAIL

    Fave Jon Ive

    @DavidSimpson1

    That'd be the fake Jon Ive on Twitter with 26 posts, would it?

    You've just been Twitrolled. Twit.

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