A pox on both their houses #
Posted Monday 12th October 2009 19:16 GMT
When I moved to the UK from New Zealand I was initially excited because I could finally order from a local Amazon and not pay international shipping charges.
My Amazon packages used to always arrived half open, but I thought nothing of it. I never had a TV, but when the rugby world cup rolled around, decided to order a TV card from Amazon, but it never arrived. I contacted Amazon, but they said I had to keep waiting, because sometimes orders get lost in the system, but eventually arrive. They also said to visit the local RM HQ for returned packages. They had nothing.
Well, the World Cup started and I started missing the games. In the end, I wrote a letter to the head of Amazon UK, and surprise, someone phoned me and said another card would be sent straight away. Well, it never arrived either. And I worked from home at the time, and rarely ventured outside during the working day, so I would most likely had been at home if the cards were delivered.
Well, I contacted Royal Mail's helpdesk, and the woman I poke to said that there were known problems with deliveries in my area disappearing into the ether, and I should try to get my packages sent somewhere else. This explained my previous half-opened packages. My computer geek books and my wife's art books obviously held little attraction to the local RM, but the TV cards did. I gave up on the cards in the end, and was so fed up, I couldn't even be bothered asking Amazon for a refund.
And to add to the frustrations, Amazon told the licensing people that we now had a TV, even though we didn't. And convincing the TV bureaucrats that we had no such device was an other pain in the arse that I didn't need....
Basically, I have no sympathy for Amazon or Royal Mail, and if both disappeared off the face of the earth, I wouldn't mourn their passing….


