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Dutch Consumer Association declares war on Vista

The Dutch Consumers Association has called for a boycott of Windows Vista, after the software giant refused to offer free copies of Windows XP to users who are having problems with Vista. A spokesman for the Consumentenbond says that the product has many teething problems, and "is just not ready". The association claims it …

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Anonymous Coward
Anonymous Coward

If your devices don't work...

..blame the company who made them and couldn't be bothered working on drivers till the last minute (nvidia anyone?).

As for not doing an upgrade over the top of XP - I'v ebeen running Vista Business since January 2007 and it was done as an upgrade on top of my XP install, it actually solved several issues that XP was having (it didn't like multiple RAID cards and slowed all disk i/o massively). The only problem I've had with BSODs has been with Nvidia Vista drivers and that seems to be solved now.

Anonymous Coward
Happy

Hardware not supported?

To 'The other Steve', and others like him:

What do you mean by if I have problems with Vista my hardware is (probably) not supported? Come on, you must be joking. According to every MS fanboy the Microsoft operating system supports more hardware out of the box than Linux does (despite evidence to the contrary). Even Microsoft say this! Are you telling me this is not true?

And it is not tough shit if it doesn't work! It is expected to work. If certain hardware is not supported then why is it not mentioned on the box?

At the end of the day you are just making excuses for MS's poor product. So what if you have not had problems. Whoopy-do. Lots of other people have had problems so should we ignore them all because you haven't. IT'S OKAY EVERYBODY, STEVE HASN'T HAD PROBLEMS WHICH MEANS WE CAN IGNORE YOU. ONLY STEVE MATTERS.

And yes, I regard you as a shill. Why? Because you feel the need to justify your comments by pointing out that you have 3 VM based nix installs near you but still feel the need to put the foot in by stating that they are running via MS products!

Anonymous Coward
Anonymous Coward

"Forced" to upgrade?

@Peter

"It's not up to Microsoft to tell people when to upgrade their computers, and it's certainly not up to Microsoft to FORCE people to upgrade their computers. Honestly, so long as the hardware lasts, a modern office could easily survive and thrive day-to-day ops on early 90s hardware AND software, Blackberries not withstanding.

It's a huge racket. Let's release a new office suite every 2 years that really doesn't offer ANYTHING new over the previous release, certainly not enough to justify a full point release, but let's get it bundle with new computers so people into "old office trying to open new office document" problems as often as possible, and maybe they'll run out and drop $400 on the new copy."

I agree, you should not be forced to upgrade. However, I don't agree that you are forced in any way at all to upgrade your existing machines or their software.

You can choose to run the latest versions, or choose not to. You might want some recent features (or like the other poster above, want to choose to run certain games). I might want a car which drives faster, or more efficiently, or greener, or has more seats, but I am not forced to do so by the car manufacturer and it would be ridiculous of me to ask them to give me some kind of free upgrade. If I bought a new sports car and then found it was not compatible with my rusty old roof rack, did not fit my child seat in and would not go over 100 mph in our suburban sidestreet, could I expect them to refund me? Give me a free downgrade to a different vehicle?

As for Office, there is a free download available for Office 2000 or 2003 which will enable those versions to natively open files in the new format. There are also free viewers available to make sure you are not even forced to have office on the first place. If you have some new machines with new versions of software you can of course choose to save into older formats (and centrally impose this choice on your users if you wish) or to a neutral read-only format such as PDF.

If you are buying business versions of Vista through OEM channels you have (at the moment) the right to downgrade to XP by installing from legitimate media and going through the activiation process over the phone, giving them your Vista key so they can give you an activation code. For Office, you can downgrade from retail, open volume or select licences (but not from OEM) to a previous version.

I have had no problem with drivers etc on my Dell-supplied laptop (upgraded from XP to Vista myself using downloaded drivers, not a prebuild). No problem with my printer, scanner, tons of third-party software etc. It is sometimes a bit slow and I swear at it and threaten to downgrade, but there are some really good features which make me stick with it for now (the offline files engine for example is miles better than the XP one - it just works, does not get in my way, and does not take an age at shutdown to check that it is in synch). I have not upgraded my Vaio to Vista or Office 2007 - because I choose not to.

Thumb Up

Vista and why it annoys me

I had a Dell machine supplied to me by icrosoft and the OS installed by Microsoft.

First thing it couldn't do was recognise the built in wireless network card.

Checked the card with a livedisk of Ubuntu it worked, so I managed to get Vista drivers and success.

After a few months I gave in and switched off UAC. It doesn't just annoy, it stops programmes that I have commanded to work from working. No matter the admin privileges I have given it.

My wife uses it to play Lord of the Rings Online. Occasionally it won't accept inputs. Eventually when I get back into Windows mode we find some unimportant alert has sprung into action and is monopolising the hardware interrupts so that the mouse or the ESC key isn't being recognised.

Works fine on my XP Rock laptop.

One thing they got right, the search is a damn sight faster, bu the annoyances do indeed bug the bejasus out of me.

Saucerhead Tharpe

What a joke

Look at this from another viewpoint. If I have a 3 year old custom PC with a shed load of accessories like scanners, digital cameras, wi-fi adaptors and media converter cards in my machine - I wouldn't blame Ubuntu for not supporting the drivers.

If manufacturers can't be arsed to produce new drivers for the worlds most popular operating system then how on earth can we blame MS for it?

We've modified our code and tested throughly with the betas of Vista that came out. 3 days after the business (November) launch our application was Vista certified.

As a SME development house we don't have the resources that other larger companies (creative, netgear, HP, belkin, nVidia etc.) have - yet our software was ready to rock straight away when Vista was released.

This is just a case of shitty customer service from the hardware manfacturers and ignorance on the consumers side for not bothering to check that their drivers work with Vista. MS not only have pages and pages of compatability lists, but even produce a software app that will check your installed software and tell you if it won't work with VIsta.

@Alistair Millington

The RAM thing is a myth. My 512Mb box has Vista ultimate and uses around 40% of that. The memory handling in Vista is much improved compared to XP - thus the system tries to put as much into RAM than than off the pagefile. If you load up Photoshop and get low on RAM then Vista will release parts of the OS that is using it and allocate it to Photoshop.instead.

Also, you don't need anything more than a bog standard Intel integrated graphics card to run Vista. You want Aero then yeah you do - but if you just want the new UI without the glass effects then any old graphics board will run it. If your nVidia graphics card doesn't run with Vista then I suggest bitching to nVidia as to why after nearly a year after release they still haven't written the drivers for the OS.

Paris Hilton

@ Mike RE: far jacob

...is that you Bill? Or is it Steve?

Anonymous Coward
Alert

I just felt I had to comment...

The "I hate Microsoft" zealots need to really stop and think how silly they sound, and the "Linux never has any problems" crowd are sadly deluded.

I have Vista HP 64bit installed on my media centre, it has not blue-screened or crashed once in several months, I sleep and resume a lot, it's stable and it looks much better than XP. Yes it uses more RAM, but at <£25 per GB for DDR2 - am I bovvered? The only issues have been poor Creative driver support for my X-Fi (they work at a basic level but the applications are not Vista compatible), everything else has been fine, Nokia software, Bluetooth, TV Card, Intel chipset etc all had drivers and installed fine and are working a charm.

I have seen several other Vista machines and they have similarly worked fine, including the installation of *some* older software. But to be quite honest I don't expect all old software to always work on the newest OS, that'd be what new versions of software are for - to support the new OS and the new hardware etc etc. We all had these problems moving from DOS based 98/ME into 2000/XP - I remember everyone moaning like big girls about their old games not working.

If you're software is not Vista compatible then DON'T BUY VISTA - it's that easy!!! You're not forced to buy Vista at all, most companies will have a XP volume disk around, and I bet most of you private users have a cracked copy of XP. It's still available in retail if you are building a new PC... If you have legacy software, or old hardware, then stick to running the OS on which it was designed to run. I see so many people saying "I upgraded to Vista and now everything doesn't work" - did you even bother to check if it would before you started? It is OEM hardware manufacturers who choose to supply Vista not XP on packaged PCs, they have the option to provide XP (as some do, i.e. Dell if you buy from the business section), but most consumers are not educated and just want whatever the marketing men have told them is best between part 2 and 3 of X-Factor on Saturday night - which at the moment is Vista.

Now onto Linux, yes it's a fantastic piece of software considering it is free, but it is not without it's own issues... firstly the latest distros when installed in FULL (including window manager) are often as memory hogging as Windows, and won't run on older hardware either. Linux also has many quirks, and plenty of forums with people saying "package X doesn't work now I upgraded my kernel/libc/xxx" etc etc - there are all the same upgrade issues as Vista and "this won't work if you don't have kernel version X or better" problems.

(Incidentally before you dismiss me as a n00b, yes you, I know you are doing it now, then I run Linux on about 10 servers, Debian, Redhat based and more, an office full of XP workstations, Vista at home along with more Debian and XP, and some other Linux's for firewalls, have worked supporting OS-X etc as well.)

Bottom line: don't just expect old hardware to run new software, don't expect old software to run on your new OS - and don't blame the OS maker, blame the makers of the driverless hardware or unpatched software. Microsoft and Linux distributers provide an OS - it is up to YOU to make sure it suits your needs and works with your existing software and hardware. They aren't your carer, and if you don't have the personal expertise then that is what your local PC expert is paid for... again not MS fault you don't have the expertise.

If you buy a PC from a manufacturer pre-installed and it doesn't work then it is their fault for not doing decent quality control, it is not the OS provider's fault that people cannot implement their product properly.

Vista does work, it has its problems (but so does any OS, especially one so new) but it does work... Linux also does work, and again has many problems... Problems are fixed with driver upgrades, software upgrades and expertise to do them properly, if you lack the fix then don't just blanket blame the OS provider for what is likely a 3rd party created problem.

Re: 1953

Given that Billy Gates was born Oct 28 1955, who was running the company before he was born?!

Can't believe amanfrommars has his own icon!

Anonymous Coward
Flame

To get to the point...

"Many problems seem to occur on older systems or with older peripherals." Oh, you mean like every enterprise environment that I've ever worked in. God (or whatever) help us if Vista becomes the only thing available for the users I support. Keeping data-acquisition hardware and older lab equipment running on XP is hard enough for some of the stuff we have. It's not like my company is going to spend 10s-100s of thousands to upgrade controllers or software for electron microscopes, X-ray machines, data buckets and the like, just for the ill-perceived benefits of Vista. I hope the day when we have no choice is a long, long way off.

Anonymous Coward
Pirate

'Virtual PC'

Virtual PC is not really an M$ product. Was developed by Conectix for misguided Apple users to put bloat on the mac. M$ only acquired it for another revenue stream with all the dev work having been done. As soon as they do start 'work' on it, god help anyone who wants to use it. Me not included

Paris Hilton

rubbish

from my own experience vista is crap.. i was really looking forward to it but was so disapointed..

first the slow response when copying network files or doing anything else network related and this was on a macbook pro with proper vista drivers, but the same problem on my father inlaws dell which i decided to buy as an XP build but decieded to give vista another chance and wish i hadnt bothered as i had no end of driver issues (and this is a brand new dell which is vista ready apparently) so went back to XP and low behold everything works perfect first time.

people go on about apple fanboys but on this vista subject i cant believe how many ms fanboys are out their and blinkered by pretty graphics but the useless implementation of legacy hardware/software support

im running server 2008 which looks like vista but seems to not have any of the problems vista has with slow networking so maybe the vista programmers want to have a work with the 2008 ones and find out what theyve done wrong.

p.s whats the paris hilton angle on this story??

p.p.s buy a mac and run XP via parallels its all so much better then

Flame

@AC RE : Hardware not supported?

Wow, foam at the mouth much ?

w/r/t hardware issues, there is, in fact, such a thing as the Vista Hardware Compatibility List. Google is your friend.

Before updating your OS, it is your own responsibility to check that your hardware is on this list. Expecting a brand new MS product to work out of the box with your old stuff is just plain stupid. This has never been the case before, so why should it be now ? It isn't in the interests of any of the concerned parties, MS or the hardware or software manufacturers, because they want to sell you more stuff.

Deal with this, it's called "business". It might not be very good for consumers, but hey, if you don't like feeling the jackboot of untrammelled capitalism on your neck, vote for a socialist political party, if you can find one.

As for the MS shill slur that you just couldn't resist, monkey boy, I mention those facts because I'm happy with my WIndows systems, and I'm happy with my linux systems. Both run fine, both work together, in a friendly mixed environment. And because I knew that some sad linux fanboi would blow a gasket. Well done.

Seriously, you lot need to grow the fuck up and stop whining, these same issues occur with every release of windows and if you haven't figured out how to deal with it simply move away from windows and use one of the alternatives.

@Others w/r/t DX10 and Office upgrades.

If you are a gamer, you should be used to spending your dosh on cutting edge upgrades to play the latest stuff. If you don;t like it, find something else to do, or buy a console.

Office wise, I fully agree that the new versions don't offer much. In fact as far as I can see the only worthwhile addition to word since version 2.0 is in-line spell checking. So don't buy the new ones. Duh! Or, shock horror! Use an alternative.

You still have plenty of choices, and throwing your dummies out of your pram every time you think MS has taken some away is just a symptom of the fact that you are totally dependant on Redmond.

MS don't have to treat you nice, and you don't have to buy their stuff. Deal.

Face up to the fact that you are the M in your S&M relationship with Redmond and get some counselling or something.

zip is not zippy

How about this?

Zip up my documents on Sempron WinXP = 1 or 2 minutes

Transfer to stick drive

Transfer from stick to new Core Duo Vista computer

Unzip on Vista = over an HOUR.

I'm talking about a lightweight my documents, as you can see from the XP time. I think it was something like a dozen Mb.

I'm sure the poster above is right. Each file was transmitted to the RIAA and/or others for checking before being allowed to be written onto the HD.

Anonymous Coward
Dead Vulture

To ALL the M$ "it doesnt work it must be old Hardware" FUDites...

I used a machine with all Vista spec capable hardware,

newly purchased kit for all except the ATA HDD of 40GB,

blank slate to vista, installation was quick and easy, the eyecandy was perfectly sleazy,

installation of device drivers that werent "just there" was a breeze, but where was the

sound of the sneeze?... missing audio what tot? the device driver already had bit-rot!

updating to working drivers started the crawl, into the swamp I had to fall, the OS

with the beach front view didnt say it was looking at a toxic waste swamp.

I am one user who has donned the ski mask and cold climate kit and made off to live

with the penguins and the only use of "Microsoft Tax" is to keep an old copy of XP

to live in the sandbox beside the virtualbox sun-lamp with the beach bucket and spade

Windows is just not ready for the desktop

Microsoft has to come to terms with being very far behind Linux and having some serious catch-up to do. The lack of hardware support and the bad clone of Beryl and Compiz just doesn't cut it with average users. Users want their hardware to work and want the same software and glitz that is common on advanced Linux desktop systems.

Microsoft has tens of thousands of developers and the best they can manage is a poor Linux clone. Windows is hard to install, slow as molasses, has a clunky interface and lacks the features that Linux had years ago already. This is simply shocking, terribly shocking...

Thumb Down

Vista

Just to inform you all, we purchased three new sony laptops, spent about £7000GBP, all came with Vista preloaded, vista is incompatible with our server and set up so we had to BUY 3 Windows XP Pro discs, alas it wasnt as simple as loading and up and away, three weeks on, 17 phone calls to sony tech and still no wireless access -

Vista sucks big time, its like everything revolutionary though, give it a few years and it will be the op system of choice but right now, i wouldnt want it to run me a bath !

This post has been deleted by a moderator

Coat

Re: Keeps on ticking...

"..I bill by the hour. We would all be out of jobs if everything worked right out of the box..."

You can't be getting much business. I looked up "Anonymous Coward" in the phone book and you weren't listed.

@Steve Welsh

The 1953 was a typo and should have been 1993. Prior to that it was all UNIX and for NASA at Kennedy Space Center. So I was around before MS. Guess my age and I'll sit on your face so that you may guess my weight as well..

Unhappy

This should be an opportunity

One of our boxes got struck by lightning so we had to enter the new hardware fray. New (cheap & fast) business desktops are Vista preinstalled with maybe no XP drivers available anywhere. Things have gotten real ugly..

I cannot believe that there are no websites out there that give new hardware boxes that have XP drivers available. Take the Compaq Presario SRS5250NX in this weeks Staples advert for US$540 (before their @#$%& "easy rebates"). I should be able to plug "SRS5250NX" into a javascript and know if my XP will have video/audio/network. I did find one outfit that will make a new XP box (www.jncs.com) but there have to be hundreds. Anyone know?

Anonymous Coward
Anonymous Coward

But what exactly does all this new stuff do?

I've been spending a lot of time with old laptops recently, setting them up for classroom use. They're tiny by modern standards -- 700P3,128MByte,10Gig -- and they mostly run 2KSP4 (plus a handful of XPPro). They work just fine.

Microsoft seems to have got everyone thinking that an operating system is one giant piece of software. It isn't. Every programmer knows that software is built from components, its the only way to manage a complex project. (That's maybe one reason why MSFT has problems with Vista -- its never been able to design its APIs to minimize the interactions between components and its (mis)use of object methodology just adds fuel to the fire.) Its not a new problem, even back in the MS-DOS days MSFT's home-built stuff like Word used to run like a dog unless you had the latest and greatest. Anyway, unless these guys can figure out their resource management and fix their component interfaces they're just going to continue to have problems -- you can't just keep bleating "Moore's Law" and expect the punters to be forever shelling out for new kit, you have to offer them something (and as far as I can see there's not much reason for using Vista compared to 2K or XP unless you desperately need to use your PC as an undersized television set).

Vista has got problems. Anything that's that big that does that little has problems.

For the doubters, Linux is made from components. You'd be surprised how small you can make a distribution.....you don't normally see this because its mostly the province of the embedded crowd.

Apologists

Sorry, but for those who are saying that people should check the hardware compatibility list, etc. -- ridiculous. Now, true, every new version of Windows loses some hardware that was compatible with the previous one. However, the extent of the loss with Vista is simply ridiculous -- and the inability of even getting drivers for hardware that is not on the DVD is further ridiculous.

I should point out, Linux has basically gained hardware support with every release with almost no loss of older hardware support. The Ubuntu 7.04 LiveCD will fire up on almost anything off the bat (as long as it's got at least ~192MB of RAM), sound, video, etc. all working. I haven't had wireless work in every case, but, it doesn't with Windows either -- it was just a matter of plugging in ethernet and it'd pull drivers for the wireless device.

@Emmett Clifford

"The 1953 was a typo and should have been 1993. Prior to that it was all UNIX and for NASA at Kennedy Space Center. So I was around before MS. Guess my age and I'll sit on your face so that you may guess my weight as well.."

Prior to 1993, neither I nor any of my computer buddies were using *nix and we didn't work for NASA. For the ten years before 1993 (since the IBM PCjr) most of us were, in fact, running MS. Both Commodore and Atari were also very popular. By 1986 there were plenty of businesses using computers without UNIX. It seems there is more than a typo problem here. You're probably too young or too old to remember. However, if you're interested, this information is easily available by using Google. I'll pass on guessing your weight!

Stop

Vista problems: Content protection

The wacko drivers, the slow copying, and so on are all due to the insane Premium Content Protection in Vista, which is NOT there in anything earlier. This destructive garbage and the eye candy are all that's new in Vista, and none of it is worthwhile. Visit http://www.cs.auckland.ac.nz/~pgut001/pubs/vista_cost.html for a good time.

On the desktop, go to XP or 2k, or get a Mac, or use Linux if you can get it to print properly with your printer (printing always was X's weak spot; it's improved rapidly in Linux but still isn't quite there for a lot of hardware).

There is absolutely no reason to use Vista. Ever. For anything. With any sort of luck, Vista will be M$' version of the PS/2, which was so bad (twenty years ago) that all by itself it completely blasted IBM out of the PC hardware business -- a market which it had dominated overwhelmingly since the PC was first introduced.

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