um, Nokia isn't a saint either,
Nokia isn't blameless in this either. They sold the Nokia E62 thru AT&T (Cingular). Cingular proceeded to lock out features regarding "unsigned" apps, only allowing certain Cingular licensed developers to get this digital signature. So the only fix was to download European image which allowed the device to work as advertised. Cingular didn't like that, so now, anywhere you go, the Nokia E62 is the *only* phone you cannot use the automatic software update utility on. There is no option or software support for the device on Nokia's European or American sites. it's like the phone never really existed.
This is why AT&T was broken up, why they should not have been allowed to re-coalesce. AT&T/Cingular (Stinkular) ruined the E62, ruined the iPhone, and there's no real alternative for people who rely on their phone and travel in the US. (You think that T-Mobile really owns all their own towers and landline links, or leases 'em from AT&T like everyone else?)