back to article SHOW ME THE MONEY! Ballmer on Amazon: 'They're not a real biz, they make NO cash'

Ex-Microsoft boss Steve Ballmer has attacked retail giant Amazon for failing to make a profit after more than two decades of trading its wares online. "They make no money, Charlie. In my world, you're not a real business until you make some money. I have a hard time with businesses that don't make money at some point," Big …

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  1. Thomas Wolf

    Can't believe that I agree with Balmer

    ...but I absolutely agree with him on Amazon. Growth rate can't be the only measure by which a business is measured - yet that is exactly what investors seem to be doing year in and year out. Even now, after the recent decline, AMZN has a ridiculous valuation for a business that, after 20 years, still isn't making any money. I'm beginning to doubt there are any real investors left in the stock - it's probably being traded purely on speculation at this point. Unless there are "multi-generational" investors out there who are betting on AMZN eventually making it big and their heirs reaping the rewards.

    Think about it - what is AMZN's end game? Dominate all e-commerce? Perhaps even all commerce overall? If either is their goal, that is a very long slog - a journey that, if the last 20 years are any indicator, will include very few profits.

    The author was wowed by their $20b in sales - but, heck, AAPL makes that in less than a quarter! Come to think of it, AAPL probably made more profit in its last quarter than AMZN made in its entire existence! Yes, it's growth rate (albeit without profits) are a bit higher than AAPL, but look at the respective stock valuation! AAPL's price to earnings ratio is about 16 - AMZN trades at whopping 700! How is that remotely justified, given that they can't even profit on $20b in business?

    1. Anonymous Coward
      Anonymous Coward

      Re: Can't believe that I agree with Balmer

      But Mr Balmer also thinks that Apple is crap

      Oh wait, That is what we are supposed to think on this 'We all hate Apple' site.

      1. Cipher

        Re: Can't believe that I agree with Balmer

        AC wrote " But Mr Balmer also thinks that Apple is crap"

        He didn't say he agreed with *everything* Balmer sez...

      2. Alex Rose
        Joke

        Re: Can't believe that I agree with Balmer

        "But Mr Balmer also thinks that Apple is crap

        Oh wait, That is what we are supposed to think on this 'We all hate Apple' site."

        We're an equal opportunity site - we hate everyone. For instance, I hate you.

        1. Michael Habel

          Re: Can't believe that I agree with Balmer

          "But Mr Balmer also thinks that Apple is crap

          Oh wait, That is what we are supposed to think on this 'We all hate Apple' site."

          We're an equal opportunity site - we hate everyone. For instance, I hate you.

          Woo you best slow down there mate that kinda chatter could land you up to Two Years at Her Majesties pleasure if your not careful...

          Speaking of that delightful topic. Would the Register be just as liable for not moderating this Board?

          1. Anonymous Coward
            Anonymous Coward

            Re: Can't believe that I agree with Balmer

            "Speaking of that delightful topic. Would the Register be just as liable for not moderating this Board?"

            Quite the opposite, having editorial control makes you more liable for the content posted, not less. It's actually better to have an unmoderated board and respond to take downs as and when, although it's a very grey area indeed.

      3. JustNiz

        Re: Can't believe that I agree with Balmer

        but does he really STILL say Apple are crap?

        Sure he would have had to deny that anythnig good ever came out of anywhere but Microsoft when he was CEO of it, but if he's still actually saying that now, I'm amazed at how someone so genuinely clueless could have ever got where he is/was.

    2. Destroy All Monsters Silver badge
      Holmes

      Re: Can't believe that I agree with Balmer

      Yeah but SO WHAT?

      I don't see a shareholder revolt and demands to CASH OUT DIVIDENDS OR ELSE. So pumping everything into EC2 buildup or god-knows-what else .. why not? Shareholders are probably okay with this because they are not "buy and hold" or "need the money now for my retirement home" types but trader types with bubble-fueled rabies.

      The only thing that one can conclude from Ballmer's bragging is that under his watch, Amazon would still only be selling books, but might have "made lots of money". Or not.

      If Microsoft had any serious competitor (evidently not Apple) Ballmer would sing from another sheet entirely anyway.

      1. Peter2 Silver badge

        Re: Can't believe that I agree with Balmer

        Is the issue that Amazon isin't making a profit, or is the issue that it isn't declaring a profit and paying the tax on it through creating accounting?

        1. Destroy All Monsters Silver badge
          Facepalm

          Re: Can't believe that I agree with Balmer

          There is no issue.

          > creating accounting

          Learn2english before attempting to work on the deep pseudo-logic of the tax code, created by psychotics and understandable by autists only.

          Of course amazon pays taxes by sole fact that it gives its employees money that they have to hand to the friendly state on as "income tax", so there is that.

          Oh, and ... hey Ballmer you stupid arsehole? Your shitty Exchange Online happens to be down currently, even though your status page says otherwise. Yeah, QUALITY MS PRODUCTS.

          1. Pigeon
            Happy

            Learn2English

            Priceloose. Me upvote u

          2. Anonymous Coward
            FAIL

            @DestryAllMonsters....

            "Learn2english before attempting to work on the deep...."

            "Of course amazon pays taxes..."

            Just to think, my 6 year old is learning about proper nouns.

        2. Alan Brown Silver badge

          Re: Can't believe that I agree with Balmer

          The issue is that a company's share valuation is supposed to be based on its expected annual dividend payouts and that simply isn't happening with Amazon.

          Ballmer's a heckuva hypocrite though: MS share price followed similiar paths despite it it not making dividend payouts until the company was well over 20 years old.

          Shares are a loan to the company at whatever price they were originally sold for and dividends are effectively loan interest payments.

          When speculators step in and share value increases at a rate in excess of the deferred dividend payout, then you have a bubble forming - and it's best to keep in mind that no matter what a share might be valued at today, it can be worthless tomorrow. They are a high risk "investment" which only have any value if and when you sell them.

          1. Tapeador

            Re: Can't believe that I agree with Balmer

            "Shares are a loan to the company at whatever price they were originally sold for and dividends are effectively loan interest payments."

            Actually ordinary shares are merely a right to the residue following liquidation and sale of all of a company's assets. Some might have divident rights.

          2. T. F. M. Reader

            Re: Can't believe that I agree with Balmer

            @Alan Brown: "a company's share valuation is supposed to be based on its expected annual dividend payouts"

            So how will you price shares in a company that does not pay dividends? Are you saying they are worthless?

            Actually, when a company pays a dividend its stock price drops by the amount of dividend (per share) paid. This should be obvious if you consider buying a share just before or just after a (certain - announced, etc.) dividend payment.

            The actual share valuation is supposed to be based on one's estimate of the company's value (assets, projected income, etc): price=(value-debt)/#shares. Obviously, if the company has cash assets that's a part of the value. If some of the cash is paid out as dividends then the company value drops by that amount, and so does the share price. If the company announces a dividend or issues a statement that no dividends will be paid next year that does not change the company's value or share price. Your decision to buy shares should be based on your expectation that the company's value will increase in the future (it may, instead, be based on your expectation that in the future idiots will value the company higher than you do, but that's another topic).

    3. roger stillick
      Go

      Re: Can't believe that I agree with Balmer, pt.2 there is no end game...

      Thomas Wolf= There is no End Game for AMZN... in the Japanese Business mindset, a business can go on forever as long as it continues to grow...business established in the 16th and 17th century are still thriving in Japan, even after being totally defeated in WW2...Jeff's AMZN is a newcomer in this never ending game and he looks like he can be winning long time...RS.

    4. Anonymous Coward
      Anonymous Coward

      Re: Can't believe that I agree with Balmer

      I would assume the idea of growth is, at some point to turn that around into massive profits. It's a big gamble, as other companies have no doubt collapsed under their own weight.

    5. Richard Boyce
      Thumb Down

      Entertainment and Devices

      By this standard, the Entertainment and Devices division is not a successful business. Far from it. Current Xbox sales are not profitable enough to pay back all the previous losses on Xbox. Now Surface is repeating the same pattern.

      1. Anonymous Coward
        Anonymous Coward

        Re: Entertainment and Devices

        "Current Xbox sales are not profitable enough to pay back all the previous losses on Xbox.

        The Xbox division has been consistently making a profit since 2008. The Xbox One is also already profitable.

        "Now Surface is repeating the same pattern."

        Surface sold $900 million last quarter and is already profitable: http://money.cnn.com/2014/10/23/technology/enterprise/microsoft-earnings/index.html

        1. oldcoder

          Re: Entertainment and Devices

          "Current Xbox sales".... has only barely broken even over the long term.

          "Surface sold"... So they just barely covered the losses from just ONE year. And according to other sites, did that by not even selling one million units. At $1000 US each, that still isn't covering expenses. The key to making profit is to have the sell price greater than the manufacturing cost... And Surface still isn't quite that.

  2. Dan 55 Silver badge

    Then again it also takes a certain mindset to plough absolutely everything back into the business. Not everything has to be short term but some kind of return after 21 years would be nice for the people who have invested in them.

    1. Turtle

      @Dan 55

      "Then again it also takes a certain mindset to plough absolutely everything back into the business."

      Don't discount the money he gets in salary, expense accounts, stock options, and other assorted benefits. They are not negligible. Amazon as a corporation might not be making a profit but don't think that Bezos is anything other than very well compensated.

      1. Alan Brown Silver badge

        Re: @Dan 55

        "Amazon as a corporation might not be making a profit but don't think that Bezos is anything other than very well compensated."

        Bezos' pay packet doesn't benefit the shareholders, unless he _is_ the shareholders.

        It's extremely easy to characterise Amazon as heavily overgeared and hyped, as they appear to be holding high levels of debt - and a lot of competitors with similar business models have failed in the last 20 years.

        It would be interesting to see how many conservative pension funds have holdings (those funds typically rely on dividend payouts rather than on share trading)

  3. busycoder99

    This bears repeating here:

    https://medium.com/bull-market/amazon-minimizes-profits-because-ceo-jeff-bezos-hates-paying-taxes-e1e626b1b873

    1. Destroy All Monsters Silver badge
      Paris Hilton

      Re: This bears repeating here:

      Someone who hates paying taxes? MUH EGILATARIANISM! MUH "YOU DIDN'T BUILD THAT" socialist bullshit.

    2. Anonymous Coward
      Anonymous Coward

      Re: This bears repeating here:

      That's just an apologist excuse for Amazon's lack of profit. If this was such a great strategy every company would do it, because no one wants to pay taxes if they can help it. That's why Apple, Google and everyone else has that complex "double Irish" overseas tax strategy, why they leave money overseas instead of bringing it back to the US, etc.

      If simply "investing everything back into the business" was a viable strategy, everyone from Apple to Exxon would be doing it - but they can't, because they make vast piles of money Bezos can only dream of and there's no conceivable way they could reinvest it all and avoid showing taxable income unless Apple started drilling for oil and entering every other business every company in the Dow 30 is in, and Exxon did the same along with designing their own smartphones and tablets.

      What is the end game for shareholders? If I told you, "hey invest $100K in my new restaurant and you'll own 20% of it" but I always reinvested every penny back into the business so your 20% never provided you a penny of income, would you think you made a great investment? Maybe if you could find someone willing to pay you more than $100K for that 20%, but they might want to be assured they'll get some return from it, other than having to find someone willing to pay them even more.

      At some point a business must make a profit for investment in it to be worthwhile, but now the apologists seem to have a way that can permanently excuse Amazon from ever making money. Forgive me if I inform you that investing in a company that will NEVER pay out dividends is a terrible idea. Well, it isn't a terrible idea, it is known as charity, but at least with charity you get a tax deduction and a warm fuzzy feeling for having helped out.

  4. William Donelson

    How Ballmer completely wrecked Microsoft: http://www.vanityfair.com/online/daily/2012/07/microsoft-downfall-emails-steve-ballmer

  5. Andy Roid McUser

    Ignore anything Ballmer says

    "$500, fully subsidized, with a plan! That is the most expensive phone in the world and it doesn't appeal to business customers because it doesn't have a keyboard, which makes it not a very good email machine." - Steve Ballmer 2007

  6. Franklin

    "I'm proud of the fact that I made $250bn under my watch as CEO," says Ballmer, neglecting to add that under someone--anyone--else as CEO, Microsoft might have made rather a lot more.

    1. Anonymous Coward
      Anonymous Coward

      What did they say about George W Bush?

      Born with a silver foot in his mouth? Ballmer bragging about making $250 billion as CEO is like a billionaire bragging about making millions a year - he could do that if he put it all in a savings account making 0.25% a year.

  7. PhillW

    As per busycoder99:

    If you make no profits, you pay no taxes. They will just shuffle money around so that Jeff Bozo does not need to pay tax...... so the rest of us buy him another luxury jet and get to 'tut, tut' over how much more austerity we have to endure........ Do any of you lot still buy from Amacon? I gave them up for xmas 3 years back, and I've not missed them in the slightest.

    1. Destroy All Monsters Silver badge
      Facepalm

      > how much more austerity we have to endure

      Are you enduring "austeriy" (sic)?

      1) Your spelling SUCKS

      2) You may notice that taxes are going UP, salaries in the state sector are going UP, and debt INCREASES (and thus the value of money DECREASES). How is that "austerity"? It's called "letting everything hang out because no-one gives a fuck anymore".

      3) If the US state stole all of Amazon in a single go, it could pay back about 0.5% of the national debt (more like 0.04% once leftists' discounting of outstanding social promises is undiscounted). You think that's going to pay your pension and healtcare? Think again.

      1. Anonymous Coward
        Anonymous Coward

        Destroy All Monsters, you really don't like spelling mistakes?

        We are all human. We all err. You can attack spellings all day long. Not being perfect is part of human nature.

        Are you able to see past that? To engage people with their opinions, thoughts and experiences? Perhaps even learn from them, or ask them how they are going to develop and improve?

        Anyone can knock down a house, but it takes effort and skill to build one. Anyone can burn down a town, but it takes organisation and thought to feed one. Anyone can point to a fault in another person, can you point to their successes?

      2. Anonymous Coward
        FAIL

        DestroyAllmonsters criticizing spelling and grammar is similar to a pot calling that kettle over there, black.

  8. Anonymous Coward
    Anonymous Coward

    He has a point...

    .. no fan of Ballmer, but I'd rather trust my business to someone who I know should be there in 2/3/5 years time.

    Amazon don't have enough cash to battle vs Google or MS in the IaaS play, which is where most companies start. I'm not sure they can transition from IaaS revenues to PaaS/XaaS quickly enough to enrich their margins.

    Be wary of any company that does not declare details in significant lines of business IF you are going to trust your company assets with them.

  9. Mr Miser

    sounds like a snippet of a speech from an Ayn Rand book

  10. Randall Shimizu

    I am wondering if Jeff Bezo's will simply decide to cash out and retire while the stock is still high.

  11. roger stillick
    Boffin

    Show Me the Money...There is No Money...

    Years ago the Wife n i attended a US Gov SBA (small business administration) seminar on getting your DBA, going into business and understanding 'Yes, i Can be Sued'...SBA 504 loans, Non-Profit filings, and how to show a profit to qualify for a loan, or a Corporation Startup...and buy needed stuff.

    Something uniquely American showed up right away... almost 100 percent of the seminar attendees admitted they had never shown much profit and rarely, if ever paid actual income taxes (The USA has NO VAT)...Everyone operated above the line of being declared a hobby by making USD $1.00 at least once in a 3 yr period...per the SBA= 'even GE (General Electric) does this'...

    So the Seminar was really about how to rearrange your money to show enough profit to qualify for a SBA 504 loan if wanted or how to satisfy a group of investors if you want to go public...and the way to get taxed profit converted into needed tools, vehicles, and plant (tax money can be leagally rearranged / allocated for untaxed stuff needed to make the business work) or don't build your basement sauna from company funds...but a nice 1 ton diesel crew cab PU w/ company logo on the doors is ok to sit in your home driveway if you do callouts off hours...Nothing i have commented on is illegal here in 2014 USA...

    Enter Amazon as a USA stock market item... suprisingly Jeff Bezos does way better than GE so it is a better rated stock than GE (an old school Blue Chip stock).

    IMHO= sorry folks elsewhere, Amazon is simply amazing and Jeff has a winner (he used to be a NY stock market GURU)... nothing has changed, his business plan is golden...RS.

  12. Rule of Thumb

    Anyone care to explain Ballmer's math?

    >if you're worth $150bn, eventually somebody thinks you're gonna make $15bn pre-tax and they make about zero

    Can anyone expand on what Ballmer is saying here? By "make pre-tax" I guess he means profit, because their quarterly revenue was < $20BIL. Why should market cap. equal ten times some profit?

    1. roger stillick
      Happy

      Re: Anyone care to explain Ballmer's math? look at GE...

      R O T= look at GE, they and everyone else that is not grooming a company for sell off does this...Pre tax is close to zero...

      IMHO= they just don't brag about it as it would scare their investors...RS.

      1. Steve Todd
        Stop

        Re: Anyone care to explain Ballmer's math? look at GE...

        I don't know what you think you know about GE, but they reported a profit last quarter of $3.6bn (up 6% year on year) and are running with a PE of a little less than 20. They may pull accounting tricks to minimise taxation, but they need profits to pay dividends, and all of the Dow Jones members pay a dividend (GE giving the third highest yield in the index).

        1. roger stillick
          Stop

          Re: Anyone care to explain Ballmer's math? look at GE...pt.2

          Steve Todd= according to Forbs they still pay little or no taxes due to creative accounting...

          Most of the profit went to 'projects' (just a little different way of reinvestment, or, they were political contributions, who knows ??)...RS.

          1. Steve Todd

            Re: Anyone care to explain Ballmer's math? look at GE...pt.2

            Your problem would appear to be in believing Forbes, who don't seem to be able to read a balance sheet. Last year they only paid $600+m in income tax as they took a write-off on operations they closed down. The year before it was $2.5bn.

  13. hardboiledphil

    In my mind there's a huge difference between 'not making a profit/not paying tax' and losing $437m in one quarter. Half a billion loss is a weird strategy to avoid giving the government some cash

  14. Frank N. Stein

    If a business isn't making money, how is it growing and what is it growing? Increasing sales while still losing money doesn't really equal "growth" because what isn't growing is the money they should be making. This is odd, because if Apple, Microsoft, or Oracle were losing money, there'd be a shareholder revolt. Remember how things got for HP when they were losing money? Who else can you think of who's sustained continuous loses year after year while increasing sales? The positive is that they apparently have the cash to keep the business running and making increased sales. Hopefully some day, that will amount to money. I didn't realize until I read this article, that Amazon had been round for 20 years and has never made a profit. How long can they continue to operate at a loss like this?

    1. Alan Brown Silver badge

      "If a business isn't making money, how is it growing and what is it growing? "

      You can show a loss by ploughing profits back into capital equipment and replying on depreciation, but that strategy only works for so long.

      The other thing to bear in mind is no matter what the share value is now, Amazon only got whatever they were worth when originally sold. Unless they've made new share issues (creating more debt), they've leveraged the losses by taking out loans (creating even more debt) based on the share value. That's voodoo economics at its finest.

  15. Doctor Syntax Silver badge

    How much profit do the likes of Microsoft Ireland make? IIRC it was a long time before Microsoft started paying dividends yet their stock market value kept going up and up.

    1. Anonymous Coward
      Anonymous Coward

      "IIRC it was a long time before Microsoft started paying dividends"

      Traditionally, fast-growing technology companies have argued that it is better to reinvest profits into the business to drive growth still faster. When they have chosen to redistribute cash to shareholders, they have done so using stock buybacks, which is not only tax-efficient, but also helps drive up the value of the remaining shares in circulation. But the US government's decision to scrap taxes on dividends in 2003 has persuaded the technology sector to re-evaluate its position and dividends are now more common.

  16. Fihart

    Over a cliff.

    I don't think anyone is accusing Jeff Bezos of driving Amazon over a cliff.

    Steve Ballmer, Microsoft more so.

    1. TheOtherHobbes

      Re: Over a cliff.

      >Steve Ballmer, Microsoft more so.

      That's not a cliff. That's an opportunity.

      Jury's out on Bezos. I'm willing to believe he knows what he's doing. But Amazon (the site) is getting kind of chaotic, AWS is going up against the likes of Digital Ocean and Linode at one end and Azure at the other, and now Bezos is spending cash on bricks and mortar - as well as tablets (not quite fail) and phone (utter fail.)

      It's looking increasingly out of control. A quarter or two of actual profits would do a lot to reassure everyone.

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