No mention of.....
...how they have taken over the contracts for electronic monitoring from Serco and G4S without having to bid for them? A contract worth the the thick end of £1billion.
Serial acquirer Capita IT Services reported a low-single digit revenue jump for the first half of calendar 2014, but given the numerous acquisitions made this looks to be something of a commercial damp squib. The techie arm bulked up sales by just 2.7 per cent year-on-year to £235m in the period, not including the £60m worth …
This is why they should not be allowed to buy nice things. Capita is a cancer that is infecting British business and reducing it to the cheapest and nastiest service with no ethics or desire to do anything more than the absolute base minimum that they have mis sold in their loosely worded contracts.
M&S, John Lewis, O2, EE, VW, Debenhams - these are just a few of the companies that have so much contempt for their customers that they outsource their customer management to Capita. I avoid them all.