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back to article Delhi police forget passwords to corruption portal, ignore 600 crimes

The Delhi police failed to respond to over 600 complaints forwarded to it by India’s anti-corruption agency for eight years because they couldn’t access a designated online portal. The portal was launched in 2006 to ensure any complaints sent to the Central Vigilance Commission (CVC) regarding a particular Delhi government …

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Technical problem my a*$e

"The issue was finally resolved in January when two officers were summoned to the CVC to explain themselves. It then emerged that the fuzz hadn’t dealt with any of the complaints for eight years because they simply didn’t know the password or how to use the portal."

So we are talking about corruption complains - you know, the type which potentially involve politicians and other people in positions of power and influence. Sure, it really takes 8 years to ask for a password! Or, far more likely, they used any excuse not to do their job, while some of said persons exerted "influence" over them and asked them not to do their job.

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Re: Technical problem my a*$e

I think this is a case of the 'circular filing cabinet' being upgraded for the digital age.

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Windows

That place

is as big a pot of corruption as most of south Africa is..

God help Oscar?!?!

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FAIL

Re: That place

Oscar, the guy in the most publicly accessible trial in history? Thought so.

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Anonymous Coward

Re: That place

"That place

is as big a pot of corruption as most of south Africa is..

God help Oscar?!?!"

Your down voters are clearly corrupt.

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Is it just me..

But is IT ignorance becoming the equivalent of 'the dog ate my homework'.

I noticed in the NoW phone hacking trial a similar defence was used as to why emails were not routinely backed up

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Re: Is it just me..

(...) [I]s IT ignorance becoming the equivalent of 'the dog ate my homework'[?]

I don't know about IT ignorance, but IT in general has been a staple of poor performance scapegoating for quite a while. Where I come from, "sorry the system is down" has been the standard no-service excuse for well over a decade; according to an anecdote I heard, people have been even denied hospitalization on the grounds that the hospital's check-in system was off.

So yeah, this whole computer revolution of ours is turning quite convenient for slackers the world over...

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Anonymous Coward

Sounds similar to how my company works

Step 1. Create system

Step 2. Tell management about great new system

Step 3. Someone should tell the users about the new system or who to ask to get access. (This step rarely happens. After 10 years I still don't know who this is and nobody I ask seems to know either)

Step 4. Ignore whatever that new system was because the users have better things to be doing than trying to find out about it. (Ignore might not be the right word since usually we haven't been told it even exists)

Step 5. Somewhere down the line someone in management says "Can't you get that from system X?" My reply "What's that then?" Manager says "You should get access to it. See if you can find out how to do that."

Step 6. Go To step 3.

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Re: Sounds similar to how my company works

This whole story did make me think "yep, I've had users like that".

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Re: Sounds similar to how my company works

You've just described every company I've ever worked at and it's even worse WITHIN the IT departments.

Way worse.

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Hey! Don't knock Japan !

It's a question of basic prudence. Either Japan is so safe that they can spend time chasing cats, or Japanese cats are so intelligent they are responsible for online hacking.

If it's the second choice, then we're screwed because cats then have a worldwide organisation that beats everything the most harcore NSA spy could dream of. They have informants in every village, speaking the local language, watching YOU right now and reporting back on your activities. They don't need to decrypt anything, they're ON YOUR KEYBOARD, WATCHING YOU TYPE.

I bow before our feline overlords. May there always be tuna.

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Re: Hey! Don't knock Japan !

"I bow before our feline overlords. May there always be tuna."

People thought Blofeld was James Bond's nemesis? Pfft. The comfortable white cat was obviously the brains behind it all...

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Re: Hey! Don't knock Japan !

I would guess #2. It would explain all the cat pictures on the Interwebs... it's not about cute and cuddly, the cats are posting their own porn.

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Re: Hey! Don't knock Japan !

It's no coincidence that Carl Orff's Carmina Burana starts off with "Oh, for tuna!"

(looking for the fish icon)

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Anonymous Coward

Delhi police; a legend in their own rather lavishly extensive lunch hour, usually for all the wrong reasons. If it's not a lathi (big stick), a bottle of 'English wine' (whisky) or a brown envelope, they really wouldn't know what to do with it. If anything sends shivers up my back it's the corporate slogan plastered on their cars; "with you, for you, always".

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Big Brother

I wonder...

'the corporate slogan plastered on their cars; "with you, for you, always".'

Now do they mean that as a promise, as a threat or just as a warning?

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Re: I wonder...

'the corporate slogan plastered on their cars; "with you, for you, always".'

Now do they mean that as a promise, as a threat or just as a warning?

Yes, they do.

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cd

Re: I wonder...

It's like the one in the US: To Protect (the wealthy) and to Serve (warrants on poor people).

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Joke

And where did this ruse come from?

Wasn't the structure of Indian bureaucracy largely modeled on the British equivalent?

See e.g. http://www.bbc.co.uk/news/uk-wales-16737162

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Anonymous Coward

Re: And where did this ruse come from?

Yep. And it worked perfectly when we ran it over there.....

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Holmes

Re: And where did this ruse come from?

At the peak, there was no more than a few thousand Brits running the entire sub-continent.

IThe only way to stay in charge is to make the system Byzantinely unworkable.

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They 'forgot'

Having seen first hand the Deli finest at their finest. I can state with confidence that the real reason is one of the following

'not my responsbility'

'it is some elses responsiblity, but i dont know who that is'

'not being paid (bribed) to do it'

'it will just mean more work for me'

'Why would I, Ive got a second job that earns me more'

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The Delhi police doing jack for 8 years is absymally awful, but India’s anti-corruption agency is even worse for not folliwng ANYTHING up!

Does nobody get audited? are there no performance figures? i.e. Number of complaints 600, percent resolved 0%, in progress 0%, outstanding 100%

Police efficiency 0.1% (well, they must do SOMETHING I assume, other than play minesweeper all day)

How on earth can nobody notice for 8 years that jack had a successful outcome/investigation and there were 0 arrests. And I thought the UK police were useless!

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Anonymous Coward

"are there no performance figures?"

Only if anyone can actually be arsed to make them up.

They've been known to plump up figures for publicity, with what are known as 'fake encounters'. The cops knock off (usually) known hoodlums or 'terrorists' while in custody, then artistically arrange the bodies for the press complete with weapons used in the alleged 'encounter'. They then explain the custody records (the Indian beaucracy is scrupulous with recording things, it just has convenient trouble tallying them later) by saying said villains escaped and armed themselves with a small arsenal.

The scams and scandals of the Indian political class, police and civil services make most soap operas look like rather sober and accurate depictions of reality. Google 'urea scam' if you've got an hour to really enjoy working your incredulity into a lather.

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Sysadmin motto number # 94

Ignore any problem long enough and it will go away

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Happy

Re: Sysadmin motto number # 94

Ignore any problem long enough and it will go away

Actually, you are paraphrasing Snoopy - "No problem is too big that it can't be run away from".

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Anonymous Coward

India Sysadmin Motto #2

System to manage passwords needs a password and I've forgotten it. I thus cannot use systems that need passwords.

(too many months trying to manage a herd on that side of the pond over the phone)

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PM.

All outstanding complaints were resolved swiftly

UPDATE Complaints SET Status='Resolved'

Phew, they are quick ..

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zb

The cat was fitted up

It was the dog wot done it.

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Joke

Cats?

All your base are belong to us.

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Sounds like the old Steve Martin routine.

"I forgot".

http://www.youtube.com/watch?v=l00GGEy_72c

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Anonymous Coward

Same old same old

I know I mustn't say they are all like it, but a very large percentage of the Indian programmers somebody I know used to manage in Singapore, if they encountered something they couldn't do, would just sit at their computers looking busy, for months. They would never try to find out.

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Facepalm

"they couldn’t access a designated online portal"

You mean someone lost the Post-It where they wrote the password down...?

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