Nearly two years into the CloudStore experiment and the government is still working out ways to motivate more public sector tech procurement heads to actually use the e-tool. As the end of January, a total of £92.6m has been transacted via the web catalogue that now includes an eye-watering 13,000 services from nearly 1,900 …
Every time there's news story about CloudStore
it prompts me to give it another go. So I search for the kind of service I might procure as part of my job.
The results are either 0 or several hundred with only the most fleeting relevance to the search query and no useful tools to refine the search. Of those results, many are duplicates so, anecdotally, I would say a dedupe would reduce that eyewatering 13,000 to more like a thousand. It feels like suppliers have uncontrolled access to fill the catalogue with spam entries.
Is it a useful or usable tool? No - not even close. If this was the catalogue of a commercial e-commerce business, they would be bankrupt. As an exemplar of customer-centric, digital-by-default, it is absolute bollocks
Re: Every time there's news story about CloudStore
I wish I could upvote you more than once.
Anon cos I'm a public sector drone who's forced to deal with crap like CloudStore on a regular basis.
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