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back to article Surface Pro 2 dim screen of death snafu STILL happening after patch

A December update for the Intel-based Microsoft Surface Pro 2 tablets has been pulled as it was making things worse. It was supposed to fix a problem which resulted in the screen dimming to such an extent it was unreadable, but led to greater issues. The withdrawal of the patch was, however, too late for some users who …

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Anonymous Coward

"sleep and resume issues and WiFi crashing."

Actually I told you, many, many times that Linux was rubbish and that you should buy a system designed by IT professionals !

Oh wait ..

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Anonymous Coward

That so many people were taken in by the advertising and went and bought one amazes me. I suppose it the result of the care in the community program and closing down all the sheltered housing and asylums.

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Linux

non optimal

Surely after all the bad experiences people have had with windows, the possibility of a Microsoft designed OS running on Microsoft designed Hardware being "non optimal" crossed their minds?

Oh, maybe not then.

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Anonymous Coward

Re: non optimal

You seem to suggest that everyone has only had bad experiences with Windows. This is demonstrably not the case otherwise it wouldn't be the desktop of choice (yes, it still is) on the overwhelming majorit of PCs. I've had as many irritations with Linux, Windows and MacOS, not to mention Solaris, AIX and HP-UX over the years, you can't just single out one.

Anyway, these reports suggest that everyone with the Surface Pro 2 has the same problem, this isn't the case, I know someone who has one and he hasn't seen any of these issues.

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Anonymous Coward

Optional

"I know someone who has one and he hasn't seen any of these issues."

So it only affects 50% of the surface 2 pro owners?

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Bronze badge

Re: Optional

Maybe that some of the Customers are unwitting "Test Beds", a la controlled studies, blind tests...

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Anonymous Coward

@AC 18:08GMT - Re: non optimal

desktop of choice ? Like you mean the Communist Party of the Soviet Union ?

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Anonymous Coward

Re: Optional

So it only affects 50% of the surface 2 pro owners?

Make that 33+% of users. The missus has one that also doesn't have the problem.

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Re: non optimal

> otherwise it wouldn't be the desktop of choice

Is it really the desktop of choice, or the default desktop (i.e. when no-one is really making a choice)?

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Silver badge

Re: non optimal

> the desktop of choice

It may be "the desktop of choice", but it was Microsoft that chose it, and chose to change it to something else.

If it is actual choice for users then there are several available to chose from: KDE, Gnome, Mate, LXDE, XFCE, ...

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Anonymous Coward

to be honest anyone who bought one of these deserves it

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Anonymous Coward

Why? So you can feel smug that someone who has a product form a company you don't like is having problems?

Pathetic.

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Anonymous Coward

Well they at least don't have a red ring of death.

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Yep, I'm really upset that I have the benefit of a tablet, without the performance hit. That I'm getting more done in less time, and remaining wayyyy more up to date on my tasks because I have the flexibility to take it anywhere (the weight/size advantage over the laptop makes it stick-it-in-your-bag friendly) and so on.

An iPad or whatever might suit you, it certainly doesn't suit me.

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Anonymous Coward

@AC 18:10 +1 ..

Seems that Apple, Google and Microsoft are the new Ford, GM and Chrysler.

Now I just wonder what NASCAR for nerds would look like.

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Anonymous Coward

"Yep, I'm really upset that I have the benefit of a tablet, without the performance hit. That I'm getting more done in less time, and remaining wayyyy more up to date on my tasks because I have the flexibility to take it anywhere (the weight/size advantage over the laptop makes it stick-it-in-your-bag friendly) and so on."

What weight/size advantage? It's only marginally smaller and lighter than an 11" MacBook Air. And the MacBook gives you a screen that's 20% bigger, a keyboard suitable for adults, the ability to use it on your lap without it tipping over, and several hours longer battery life.

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Mac Air lacking one thing

The digitizer pen in the Surface allows inking, and Microsoft's OneNote is still miles ahead of EverNote. And with OneNote you can store your notes locally, rather than in someone else's cloud...

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Devil

Microsoft has a tablet out?

Well color me amazed. Next you'll be saying they have some kind of presence in the smartphone industry.

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Devil

Re: Microsoft has a tablet out?

No, that would be ridiculous!

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Anonymous Coward

Re: Microsoft has a tablet out?

You may need to see a specialist about your memory problem - you do know that you bang on about MS' phone OS really quite a lot. You can check your own posting history, if you don't believe me.

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Holmes

Re: Microsoft has a tablet out?

Whooosh!

You too have a very interesting posting history, Anonymous Coward.

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Some people have short memories

I do have to say I have never had problems with Microsoft mice or keyboards, I wonder who makes them?

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Re: Some people have short memories

> I wonder who makes them?

KYE Systems Corp., also known as Dongguan Kunying Computer Products Co. Ltd

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Re: Some people have short memories

Not sure why you got a downvote for a simple statement of fact re: Microsoft's previous bits of simple hardware.

I use a microsoft comfort optical mouse, and have no issues at all with it. With the tablet of course it's likely they've cost-cut to the point it's become a problem, but the mouse, no issues at all (never had a Microsoft keyboard, I prefer model Ms :-)

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On the keyboards Miicrosoft just makes the sticker

And that wears out and falls off.

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Gold badge

It's okay, they make a nice skateboard.

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Meh

Re:It's okay, they make a nice skateboard.

Until the wheels come off...

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As the well known saying goes..

The day Microsoft makes something that doesn't suck is the day they make vacuum cleaners

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Bronze badge

Harsh reports!

Come on guys. This is their first attempt and there are bo... what? Oh, well it's only their second attempt and it isn't like they have a history of writing operating system code which can be diff.... seriously? HOW MANY YEARS?!

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Feeling left out...

A quick chat around the office and we're feeling somewhat neglected. Not only are our three Surface Pro 2 users all unaffected by the issue reported, they aren't being hounded by either of the iPad owners.

What should we do to get our piece of this action?

We do make the Blackberry user sit in a draught, though.

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Holmes

Re: Feeling left out...

Fascinating.

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Anonymous Coward

Strange.....

I rolled out a number of 64GB Surface Pro 2 devices across an office just before Christmas & not ONE of them was affected by the first firmware issues and I have had no calls since the second firmware was sent out. Possible that only a certain batch of these devices is affected by the firmware probs?

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