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back to article Nokia Lumia update spreads Black death

Nokia has been rolling out its latest Windows Phone update across multiple territories over this last week, to much fanfare. The update, simply called Nokia Black, offers interface and camera enhancements to a range of existing Lumia handsets, further differentiating its Windows phones portfolio from the rest of the pack. There …

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It looks like Microsoft are keen to continue their desktop software update experience on mobile...

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Joke

You complain too much. It's easy to fix, just roll back the .Net update, run the .Net cleaner, then re-install.

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JDX
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It's not like Apple and Android updates ever introduce problems.

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Anonymous Coward

No, but we've had to endure morons like you bleating about their favourite brands. Karma and schadenfreude are a bitch.

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Anonymous Coward

"It's not like Apple and Android updates ever introduce problems."

WOW, I didn't think commentards had rational opinions! You only ever read bile in here.

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Linux

Loonier software on Loonier handsets

Do these problems apply to them all or just the bright yellow ones?

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Anonymous Coward

Re: Loonier software on Loonier handsets

I that the best you can do? Complain about the colour of a phone we all know that you don't like already?

No libellous comments about how MS copied Google, as per your usual?

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Gimp

Re: Loonier software on Loonier handsets

Brite yellow grate color for phone.

Brite yello make me stand out.

People in pub see me wiv brite yello phone and point at me.

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Anonymous Coward

Re: Loonier software on Loonier handsets

No, that's not why they point at you.

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Black update is not Microsoft

The Lumia Black update is by Nokia and not Microsoft

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anyone who buys a windphone has only themselves to blame for getting abused and lead around by a noose with a lot less padding than Apple's...

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Happy

Worked 1st time for me

Per title, no problems. A happy lumia 1020 owner here, the app folders are very useful as is the glance screen improvement. The camera updates make a brilliant camera option, even better.

Would be nice to see an update that helped it not die a death midway through the day due to exhausting a fully charged battery in about 12 hours though :)

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Re: Worked 1st time for me

My update worked first time on my 1020 - agree on app points bar battery - mine seems pretty good - even better when I'm using the camera grip since I get another 1000mah+ to use :-)

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Meh

Re: Worked 1st time for me

Right. We've got two succesful updates right here. This article is obviously full of shit when it claims that every update is bricking phones.

What? It didn't say that? You sure? Why else would people think it was worthwhile posting a "my phone updated ok" message if we already know that a lot of phones are updating ok?

Oh, it's to give smartarses like me something to bitch about? Tidy!

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Re: Worked 1st time for me

> Right. We've got two succesful updates right here.

Four. They both forgot to mention they bought their daughters Lumias for Christmas (and they think they're great).

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Motion Focus

Wow, not only is the bike going so fast that the background is smeared but the people walking are too, one seems to be running backwards.

I hope they include something that's actually useful with the camera update.

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Trollface

Re: Motion Focus

Sir would like a phone which acts as a phone instead of an Instagram photo prettifier (which is all Nokia is contractually allowed to add while MS struggles to add features from the last decade that everyone else takes for granted)? Can't say there's much demand for one, but Sir could always try a Nokia Asha, over that way...

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Re: Motion Focus

That picture isn't actually what happens - the functionality and results in real life are very good - it's a terrible screenshot whoever supplied it.

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LDS
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Re: Motion Focus

Check the "Office Remote" app... and you'll sew what's for the next decade... something everyone else hasn't...

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Anonymous Coward

Haven't seen this one, but I'm running the GDR3 developer preview..

Anyone else have issue with audio crackling then going to one channel only until a restart? Happens on my Lumia 920...weird. (not as weird my Nexus 7 2013 losing apps and the last two hours I spent failing to install AMD drivers on a friends new PC (Linux mint).

I'm not a fanboy but nothing ****ing works for me. All modern tech sucks as regards UX.

Do I have a strange unnatural EM field?

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Don't bother with FGLRX, the radeon driver is so good these days there's no point.

If you're on linux kernel 3.11 or higher you're hood to go (just pass radeon.dpm=1 to the kernel on boot so power management works)

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Worked for me...

Day (well evening) of the update I checked, it told me there was one, and ten minutes later I had Black. Beamer was installed and works fine for me, and as I have a 925 I already had the photo apps.

It is annoying Nokia couldn't pre-flag those for download though.

Sorry it was a trauma for you, I have been there on other updates, but not this one. The Amber update was a PITA taking four reboots to install.

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Anonymous Coward

Re: Worked for me...

No excuse, MS control the software _and the hardware_, it should work for eveyone first time.

Don't base the level of what you should expect on the crap you have received for the last 3 decades via MS' desktop platform!

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Re: Worked for me...

Have to agree was running the GDR3 developer preview updated to black, was all fine no problems with the beamer app etc

Shame it seems to be any lumia ending in 0 that is being effected

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Re: Worked for me...

Actually microsoft dont control the hardware yet

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Anonymous Coward

Re: Worked for me... @websey

You don't understand this - if Kitkat 4.4 update fails on Google Nexus or Apple updates bricks iGadgets it's just not the same even if they do control both their hw and sw. AC bashing MS is just the norm in here.

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Re: Worked for me... @websey

Ive been lurking here for long enough to know, I just find it funny that you can probably guarantee that a major update will brick a percentage of devices.

But due to fanboism some people like that AC just seem to shit in their brain and then allow that to be transferred on to the screen as they type.....

Shit for brains just doesnt even cut it

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Coat

Re: Worked for me...

"MS control the hardware and the software" except this wasn't MS. Yes, the MS GDR3 update was included, but Lumia Black is a Nokia software update for Nokia devices... er... OK.

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Re: Worked for me...

""MS control the hardware and the software" except this wasn't MS. Yes, the MS GDR3 update was included, but Lumia Black is a Nokia software update for Nokia devices... er... OK."

Given how closely MS and Nokia have been working together from the get-go with WinPho devices and given the ex-Microsoft man at the Nokia helm back then, it'd be pretty daft to think that they were genuinely separate or that MS didn't have stranglehold control of what Nokia were doing from the get-go. That's now irrelevant though, since Microsoft purchased Nokia's mobile phone business in September 2013. When it comes to phones, MS and Nokia are now one and the same.

http://www.telegraph.co.uk/technology/microsoft/10283087/Microsoft-buys-Nokia-mobile-business-to-challenge-Apple-and-Google.html

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The grass is no greener anywhere else

I have mostly Samsung Android devices and when they release a big update about 1 in 3 gets it's knickers in a twist and the result is several hours with the screen showing "Updating" or "Installing" with nothing happening. I finally figured on my Note 10.1 that it had failed at the final reboot and did a hardboot on it which worked. A friend had a similar problem with a Tab2 10.1 and a reboot got around that too. Looks like the mobile world has the same problems as the mainstream software world. They let marketing people decide when to release software but under-fund development and QA, presumably so they can pay the sales/marketing types their nice fat bonuses. My one experience with an Apple update went without a hitch but it's a company phone and our IT doods blocked the update until they were certain it wouldn't tank the phones.

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Windows

@Big_Boomer. Re: "The grass is no greener anywhere else"

Indeed. However, you have to understand that the gold card members of the Anti Microsoft Choral Howling Society have to get their dibs in whether it is justified or not.

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It all went OK on my 925, I too was running the developer preview of GDR3 beforehand.

App folders are useful, Beamer is interesting, but a little flaky i.e. stops updating the screen after approx 1 minute, though this may not be the handset causing this.

Even if Microsoft did control the hardware, they still have many handsets to support. Apple release so few handsets and still screw it up, so Nokia not as bad as some may think.

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Worked OK for me

The missus and I have Lumia 920's and they've updated just fine. I'm grateful for the improved glance screen and App Folders are encouraging me to be even more lazy-fingered.

I did have problems with updating my 800 to 7.8 a year or so ago, though. Having to have it plugged into Zune (horrible, horrible, horrible application) didn't help.

Has anyone had a chance to play with the Beamer app? Any good?

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Re: Worked OK for me

Its not to bad, just dont try and stream video etc but images and websites are pretty good.

It was pretty fun turning the phone into a cctv camera to watch things

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Anonymous Coward

Re: Worked OK for me

We have four winphones in the house, and I haven't tried updating them yet, but I saw Beamer working at a workshop a few months ago - I didn't know it was heading for winphone at the time, but since I was in Finland, not very surprising. I thought it was extremely awesome at the time. Very excited to see try it out now.

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Re: Worked OK for me

"Has anyone had a chance to play with the Beamer app? Any good?"

I have been using Beamer for a few months - just static pics - it does what its says and never a problem

Just point phone at target pc and read barcode.

Now it reads Powerpoint from my SkyDrive I can see me not walking around with laptop for presentations. Just rely on some other dork bringing theirs

All rather spiffing.

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No issues on my Lumia 925

My Lumia 925 on Three network updated without issue. Did notice the beamer update not available though...

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Anonymous Coward

Just before I sold my 920 I decided to do a factory reset (pretty obvious thing to do). When the phone restarted I got the "gears of death" screen. Had to use their service tool (something only dealers are supposed to have access to) to rescue it.

Nokia serious need better QA, they've always been a bit buggy and nothing seems to have changed.

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Easy upgrade on my Lumia 820

Upgrade went straight through with no problems for me, but Beamer is sadly MIA here too. Shame, I was rather looking forward to that. Hopefully it'll make an appearance soon!

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Re: Easy upgrade on my Lumia 820

"but Beamer is sadly MIA here too."

Look in the store its been there since Nov, IIRC

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Re: Easy upgrade on my Lumia 820

Change us to gb then at bottom left download the xap and install manually.

http://www.windowsphone.com/en-us/store/app/nokia-beamer/b5511af6-cbd0-4945-9bf6-30cf0582043f

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Interesting to note that many places are reporting this update as for ALL Lumia devices - that doesn't appear to the be case. My Lumia 900 cannot see any updates. I am guessing that means yet again that this is only for WP 8+ devices...

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Facepalm

Duh

I am guessing that means yet again that this is only for WP 8+ devices...

well of course it is. This time last year MS were telling anyone with the ability to use an interest search tool that phones with WP7 weren't going to get WP8. WP7.8 was the end of the line. Hell even my gran knew that and she knows shut about mobile phones and stuff.

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1020 Success

OK on the update & arrived about an hour after the announcement.

One turn off turn back on again before the update would actually download.

I too had the extras app update at the same time but had to go looking in store for the additional updates for the Camera update, Beamer, the app folders are a slight waste of time however, as you cant pin everything into them to make a genuine hub for each type service. Train times at specific stations as an example.

The ability to kill background apps from a single screen is probably the most useful part of the update, allied to the camera improvements.

Still, cant knock the phone itself, its a great converged device & getting better it seems.

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Nokia Beemer

Hmm... flagship feature?

Looks exactly like Sony(Ericsson)'s vscreens.com app for android.

Right down the the on-screen QR code "pairing".

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"Nokia Black introduces App Folders"

Just wait till this is added to metro, and we get "folders" in the "tiles" and it'll be just like... I don't know, a desktop or a start menu in functionality?

I thought the whole reason for touch/phone OS is it avoids the clunky parts of a desktop OS? Perhaps the few of us who like desktop OS, or a phones simplified one, were actually right? It's when you try to mix the two things get messy.

I think I'm loosing the will to live.

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Happy

925 Success

Updated to Black on 10th January with no issues. Just downloaded Beamer, again with no problems (I'm in RoI).

Never had a problem upgrading my old 800 either.

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"differentiating its Windows phones portfolio from the rest of the pack"?

Nokia's market 3.9%

Windows phone share 3.6%

Other OS market share 0.4% (not Android, iOS, Windows or Blackberry)

If we pretend that 0.4% is 100% Symbian, that means 3.5% of the market is Windows phone on Nokia. That leaves 0.1% for Windows phone on Samsung, ZTE and HTC. (up to 0.25% if you are generous with the rounding errors). Even assigning all 0.25% to HTC would mean Windows phone was only 10% of their business.

Nokia does not need to differentiate because 'the rest of the pack' doesn't care, and because Nokia sold their mobile phone business to Microsoft.

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So let me get this straight...

You are running a Nokia firmware update - known for years to be as flaky as a lepers crotch at the best of times - and running a screen grabber at the same time?

Seriously - you are actually putting fingers to keyboard to complain? If you do *anything* while a Nokia update is running - up to and including straightening it on the desk it will crash and burn faster than an Airbus at an Airshow.. this has been common knowledge since they started using Symbian 3rd.

Sorry - got zero sympathy for this - you were fairly lucky you didn't brick the thing...

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