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back to article Barclays Online OFFLINE: UK bank site, mobile app go titsup for the evening

Barclays' online banking service in the UK appears to have fallen over on Monday evening, leaving fuming customers unable to access their accounts. Punters are complaining they cannot log into the website, nor use the bank's multiplatform mobile app. Right now, the site greets visitors with the message: "5 - Sorry - Barclays …

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Barclaycard

The Barclaycard online servicing site is offline, too...

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Pint

Ha!...I was asked by a colleague at work today why I didn't bank online. I told her I was a Barclay's customer.

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Anonymous Coward

Titles are for Toffs.

Not working for me at all.

You can go to www.barclays.co.uk, but as soon as you click on the log in or go direct to Ibank, you get:

"Connection closed by remote server

You tried to access the address https://ibank.barclays.co.uk/, which is currently unavailable. Please make sure that the web address (URL) is correctly spelled and punctuated, then try reloading the page.

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Paris Hilton

ROI: has anyone costed in the cumulative effect of all of this costly computer costliness?

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Why did Peter have to abandon his shopping if the online banking was down? Is this affecting card transactions too?

It'll be a faulty RAID array. Almost always is when online banking goes tits up.

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What I find more amusing is wanting to change to Natwest after their fail earlier in the year, and multiple times last year.

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Silver badge

"Have you tried switching it off and on again?"

... in a strong Indian accent.

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Anonymous Coward

Re: "Have you tried switching it off and on again?"

Why did it have to be an Indian accent?

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Silver badge

Re: "Have you tried switching it off and on again?"

Try calling Barclays telephone banking... and actually understanding the reply.

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Why would you have to leave your shopping?

This is online servicing only, right? Or is it some kind of funky NFC payment app on a phone? In which case you'd have thought they'd still be carrying a debit card?

I love the way that it's inconcievable now to be disconnected from this stuff. Not all that long ago, before ATMs, you had to plan ahead and visit a bank on Friday to get enough cash out to see you through the weekend! Technology is great but some people don't have any kind of backup plan when it goes wrong.

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Joke

So, if the bank isn't available??

Then everything is free?

Wishful thinking. They could authorize everything.

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Nostalgia ain't what it used to be

Ah a return to more restful times when banks opened at 9.30 and closed again, exhausted, at 3.30.

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Pirate

Re: Nostalgia ain't what it used to be

3:30? You were lucky!

Mine used to be open 9:30 to 17:00, but "improved service" by closing at 15:15.

Yes, RBS, I'm looking at you.

Cunts.

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Pint

Re: Nostalgia ain't what it used to be

Calling Banks "Cunts" is like calling cattle "bovine".

Damn close to tautology.

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Joke

Have Barclays tried

Clearing the cookies!!

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YouTube down too

youtube is down as well. Did Al Gore forget to keep up the payments on his invention?

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Coat

Not at all, he is perfectly up to date on his inventions.

He did, however, forget to pay rent on the tubes.

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How hard is it to have multiple bank accounts and paypal?

If it was all the banks and Paypal, I'd be worried. It isn't, I'm not.

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Silver badge

Re: How hard is it to have multiple bank accounts and paypal?

Yeah, if you had two bank accounts, you could just log on to the barclays website and transfer your wages into your other account....

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Facepalm

Barclays cutting operational specialists ..

"More and more people are choosing to use smartphones and technology for everyday transactions .. As a result of technological changes, we will be able to provide better service for our customers with fewer staff in our branches." ref

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Bronze badge

Seems to be up again

Just successfully logged in using their android app.

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K
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Facepalm

Love it...

"Currently unavailable" with a "NEXT ->" button

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Anonymous Coward

Bank with Barclays: All your GBP are belong to us.

Bank with Bitcoin: Make 25% profit in one evening

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Bank with Bitcoin: Make 25% profit in one evening

Then lose it all forever, without any trace of previous existence of said riches, the next day.

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Anonymous Coward

Cry me a river

No sympathy for people with no cash and bank for FREE

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Anonymous Coward

Is the server down? Has anyone tried to Pingit?

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Good Old Customer Service

I love it when Twits moan about the "good old days".

You want good ol' customer service ? Get away from the PC and go to the nearest Barclay office, you'll get it there.

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barclays suck

my banking app has been offline for four weeks with a 00002 error. I've been waiting for a week for their specialist team to implement a fix for me.

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