Third Price Rise in 12 Months
I only have (cable) broadband with Virgin (no TV, no phone). I'm on the top package of 120mb although I only see 100mb due to my hardware restrictions (Which is my issue - I'll upgrade when they break, honest!).
They have increased the price twice in 2013 to a whopping £39.25.... and now a thrid increase - which would be the third in 12 months...
They also fail to mention that if you want the increase in speed you will have to sign up for another 12 month contract.
The one, the ONLY, good thing for me is I contacted them via online chat (much easier than ringing some foreign call centre) and asked why I was paying more than new customers.
Within 5 minutes they had knocked £5 a month off, reducing it to £30 (yep, I know it doesn't add up - but can we keep it among ourselves?) for the next 18 months - subject to a 12 month contract.
iPlayer, VOIP and browsing for £30/month isn't a bad deal IMHO.