back to article Big customers need a personal servicing, says Big Blue grand fromage

IBM has handed the bulk of its largest corporate hardware customers to channel partners – some 200 accounts – but it is retaining 23 clients who will still get the touchy-feely treatment from its direct sales reps – who comprise half of the unit's sales. So the crown jewels remain firmly nestled in the bosom of Big Blue, so to …

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Anonymous Coward

have a taste...

Channel led until the first real up-tick then BOOOM.......it's ours again

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