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back to article Burger-rage horse dumps on McDonald's: Rider saddled with fat fine

A Greater Manchester woman has found to her cost that if you turn up on horseback to a McDonald's drive-through window and are refused service, it's probably unwise to then lead your mount into the restaurant and let it crap on the floor. The unnamed horse-lover rolled up to the fast food outlet on Bury New Road, Whitefield, on …

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Does anyone know

why they have a problem with serving people on horseback or 2 wheelers? It sounds like some really artificial rule...

And what about customers, riding a quad or a trike?

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Re: Does anyone know

I haven't a clue as to why, perhaps someone fell over and was crushed under their harley once and there was a lawsuit. I was refused service at a drive though on my bike (just wanted a drink as it was a hot day). Odd but not a problem, other companies don't have an issue with it.

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Happy

Re: Does anyone know

It might be thanks to Mark Thomas from way back.

http://www.youtube.com/watch?v=71-h9A2XvWo

An amusing video where Mark trys to buy stuff from McDonalds via a variety of transport modes.

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Re: Does anyone know

It's so they don't get run over.

Pedestrians in the US have walked through, been hit by cars, then sued the restaurant for not warning them.

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Facepalm

Re: Does anyone know

I'm guessing some "elf 'n safety" paranoia about possible liability when car meets cycle / horse / whatever in the queue.

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Re: Does anyone know

It's called a drive through and is designed for cars. It's intended for you to collect your food and drive off. It's not safe to hand over a collection of burgers in bags and drinks to a cyclist or motorcyclist. It may be safe but it's not economic to serve just one fruit smoothie to a cyclist when you could be serving burgers and fries to whole family.

Sorry to sound grumpy but winging about not being able to use the drive through lane with your dog sled is just the kind of lazy self-entitled attitude I expect from a MacD' customer, not a noble commentard.

As for the nutter taking a horse inside, she should have had a fine for cruelty to the horse and reckless endangerment of the people inside. Humans and frightened horses do not mix.

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Anonymous Coward

Re: Does anyone know

Quote

It's not safe to hand over a collection of burgers in bags and drinks to a cyclist or motorcyclist. It may be safe but it's not economic to serve just one fruit smoothie to a cyclist when you could be serving burgers and fries to whole family.

How do you know that it is not safe? Have you done a safety assessment?

Do they really refuse to serve a single item? So someone buying a single 'Big Mac' should be turned away?

That is the 'pot-luck' situation. not everyone is buying a load of <redacted> for a whole family.

It sure sounds like you work for McD's....

I'm proud to say that I have only once tasted an item on their menu. It was so bad that after one mouthful, it went into the nearest bin. Since then, I have never felt the need to visit them again and if I have anything to say about it, I never will in this life.

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Re: Does anyone know

Who was whining?? I merely stated an observation. I apologize for not ordering as much as your obsesness does.

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JC_

@AC

It's not safe to hand over a collection of burgers in bags and drinks to a cyclist or motorcyclist. ... How do you know that it is not safe? Have you done a safety assessment?

As a motorcyclist & cyclist I can assure you that it's not safe to ride while holding onto anything but the handlebars. One-handed riding simply isn't stable. Toll booth tickets, boarding passes etc. are a pain to deal with, let alone a bag of chips and greaseburgers.

Yeah, a tankbag can mitigate this but I think it's a fair policy; the rider has to get off to eat/drink what they bought, after all, so they might as well do it before buying their food.

Horses - large and panicky animals - in an enclosed drive through? Absolutely stupid.

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Boffin

Re: Does anyone know

...It's called a drive through and is designed for cars. It's intended for you to collect your food and drive off. It's not safe to hand over a collection of burgers in bags and drinks to a cyclist or motorcyclist. ...

It's not that difficult to look up their policies on this issue. They have gathered a number of criticisms, as several of their restaurants partly close at certain times and ONLY serve through the drive-in window at that point. If you try to obtain a burger while on foot at these restaurants you will be refused - you have to have a motor vehicle in order to obtain a burger!

The reasoning given by McDonalds is that the 'drive-in' section is designed for road-users and has no pavement. Therefore any non-road-user is at risk when using it. They interpret this to mean 'motor vehicles' - motor-cyclists and moped users will be served, but cyclists and, we have now found, horse-riders will not.

These rules are not completely logical. A cyclist is (if behaving properly) a safe road user, and should be as safe on a roadway as a moped rider. But cyclists are not served, while mopeds are. I think that it may be reasonable to refuse horses - the drive-in road could be restricted, and if a horse is spooked while in this constrained area it might cause damage or injury to itself or others.

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FAIL

Re: Does anyone know

It's not safe to hand over a collection of burgers in bags and drinks to a cyclist or motorcyclist

And it's not safe either to hand a cup of hot coffee to a driver who might dump it in his/her lap while driving off.

I've been refused service in a McD's drive-through while riding a SIDECAR motorcycle, so no risk of tipping over, ample place to put the bag anywhere SAFE instead of in my lap, and all this is perfectly obvious to anyone but the most moronic of burger-flippers.

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Re: Does anyone know

"it's not economic to serve just one fruit smoothie to a cyclist when you could be serving burgers and fries to whole family."

I go to McDonald's drivethrough every morning on my own, in my car, and I buy only a coffee. Not once have I been refused service due to economics.

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Windows

Re: Does anyone know

"I'm proud to say that I have only once tasted an item on their menu. It was so bad that after one mouthful, it went into the nearest bin. Since then, I have never felt the need to visit them again and if I have anything to say about it, I never will in this life."

Blimey, talk about being on one's high horse.

Try a Big Mac, they're nice :oP

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Anonymous Coward

Re: Does anyone know

I guess the horse decided that they needed some extra burger sauce.....

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Re: I can assure you that it's not safe to ride while holding onto anything but the handlebars

You could wear a nosebag

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Go

Re: Does anyone know

A flashmob of motorised unicycles at this particular McD's would be a glorious sight.

With all the riders ordering one each of the cheapest thing on the menu.

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Re: Does anyone know

Time for Series 2 - taking different animals to have a crap in MacDonalds. "Sorry - where does it say no dugongs?"

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Anonymous Coward

Re: @AC

I'm a motorcyclist too, and I agree it's not safe to ride while holding a Big MAC (etc).

It's equally unsafe when some frickin' moron tries to drive a car while stuffing their face with stuff just served to them by a MacDonalds drive-thru.

As a motorcyclist, I'm only to well aware how easy it seems to be to distract people (supposedly) driving cars from looking out of the big window at the front and taking notice of what they see...

Bloody drive-thrus should be banned full stop. If people want to eat while on a journey, they should damn well park, get out of the vehicle, sit at a table and eat.

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Ru

Re: Does anyone know

A flashmob of motorised unicycles at this particular McD's would be a glorious sight

Its the poor schmoe behind the window I feel sorry for. I don't believe that independence of thought and action are encouraged at that level of employment. Be entertaining to see how well the manager handles it, mind you.

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FAIL

Re: Does anyone know

They interpret this to mean 'motor vehicles' - motor-cyclists and moped users will be served,

Not so.

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FAIL

Re: @AC

As a motorcyclist & cyclist I can assure you that it's not safe to ride while holding onto anything but the handlebars

Cycling: I can hold a bag and have both hands on the handlebar by simply gripping the bag and the bar together. It's perfectly doable for just about anyone over the distance you have to cover to get out of the drive-through. Once out of it you may want to put it in a messenger bag, backpack or pannier, eat the contents or fling them against the service window as an act of protest, but at no point is it even remotely unsafe.

Motorcycling: put the bag between your legs, pull out of the drive-through, and proceed as above. In my case I could simply open the topcase and ask the service window person to put the bag in there. Which I have done at a not-McD drive-through.

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Stop

Re: Does anyone know

"If you try to obtain a burger while on foot at these restaurants you will be refused - you have to have a motor vehicle in order to obtain a burger!"

Incorrect, I have been served as a pedestrian at the McDonalds drive through window of the McDonalds in Wandsworth after a large number of alcoholic beverages in a nearby drinking establishment (the Ship) when the main restaurant has been closed, I'm not proud of the fact but in fairness I was drunk, as was everyone else in the queue (yes, there's always a queue of drunk people when the pub shuts).

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Re: Does anyone know

once, while stateside, a nice cop let me sit in the back of his black and white and order. For some unknown reason you can only order at drive-thru's after a certain time.

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Re: Does anyone know

Uh... No thanks. I've seen how that 'special sauce' is made.

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Re: Does anyone know

pillion passengers can hold onto an item. although pillion passengers must use the footrests there is nothing about what they do with their hands.

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Coat

Re: Does anyone know

one's high horse

That's a horse doing horse?

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Re: Does anyone know

Would they serve someone with a horse and cart?

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Re: Does anyone know

"It's not safe to hand over a collection of burgers in bags and drinks to a cyclist or motorcyclist."

Says who? If I turn up on a motorbike and order a double cheese burger and chips, no drink, and put it in a ruck sack how is that any less safe than you ordering whatever in your car?

Sorry to sound grumpy but your I'm alright Jack, screw you comment is just the kind of lazy self-entitled attitude I expect from a MacD' customer, not a noble commentard.

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Re: @AC

"As a motorcyclist & cyclist I can assure you that it's not safe to ride while holding onto anything but the handlebars."

As a motorcyclist & cyclist I can assure you that I have carried cargo and been perfectly safe. There are these things called ruck sacks, tank bags, panniers and even top boxes (shudder).

"the rider has to get off to eat/drink what they bought, after all, so they might as well do it before buying their food"

What if they want to grab a burger on the way home after a night shift? McD's door is closed but the drive through is open, rider has a ruck sack or other vessel for safe carriage of cargo and they plan to eat at home. What then smart arse?

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Anonymous Coward

Re: Does anyone know

Never been stuck behind a cyclist for miles on the way home after a long day? Never been hit by them, and / or nearly hit by them?

Ever been stuck trying to get past a line of horses, only to get scowled out for 'scaring them' at 2mph by an over-privileged and under-clued? Do any get walked past your house, only to relieve their considerable bowel at exactly the same point, leaving a pyramid of faecal matter that then gets skidded on and splatted everywhere by innocent drivers coming around the corner?

Thought not.

Cyclists and horses are at best a serious inconvenience on the road, and at normal times a downright menace to their own safety and that of others.

I applaud McD's (no, really) for saying 'no, this is a DRIVE through'. Clue's on the tin, dim-bulbs.

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Thumb Down

Re: @AC

If you put it into a ruck sack, tank bag, etc. then you are not holding it, are you? I'd say his intended point still stands, would you like to willfully misconstrue things some more?

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FAIL

Re: Does anyone know

Never been stuck behind a cyclist for miles on the way home after a long day? Never been hit by them, and / or nearly hit by them?

And this is relevant regarding what happens in a McD's drive-through, where things proceed at a pace not faster than the capability of the burger-flippers to hand out their wares to the consumers in the driveway, exactly how?

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FAIL

Re: @AC

you put it into a ruck sack, tank bag, etc. then you are not holding it,

This is about getting a burger or something from a McD's Drive-through. Whether you move away from the window holding the bag in your hand, between your teeth or jammed between your arse and the saddle is not the point, but apparently some people want to assume you can only do the first, and base their condemnation of one's action on that assumption, considering it unsafe (which it's not).

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FAIL

@AC 15:10 - Re: Does anyone know

Wrote :- "Never been stuck behind a cyclist for miles on the way home after a long day?"

No.

" Never been hit by them, and / or nearly hit by them?"

No, but have been hit by cars both when on a bike and in my own car

"Ever been stuck trying to get past a line of horses,"

Sometimes.

Cars were nearly banned when they were first invented because they were such a danger and nuisance to most other road users - who were walking, cycling or using horses. Here is the order of grandfather rights on the road :-

1) Pedestrians

2) Horses

3) Pedal Bikes

4) Cars

5) Motor bikes

So in a 60" wide car you complain about being held up by a 20" wide bike or 24" wide horse. Whose fault is that? You should think about getting a narrower motor vehicle (clue - they are called M*t*rb*k*s).

"Cyclists and horses are at best a serious inconvenience on the road, and at normal times a downright menace to their own safety and that of others."

You could substitute the word "cars" in there and it would still be true. I'd like to ban all cars except mine, it would be far safer and more convenient for me. Unfortunately we all have to share.

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Mushroom

Re: @AC

Apparently, judging by the time the downvotes started, the US contingent with their "bikes are dangerous and irresponsible period" have started to notice this thread.

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Anonymous Coward

Horses and Burgers don't mix

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Tesco begs to differ....

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Trollface

Look at my horse! My horse is amazing! Give it a lick...

I findus this comment distasteful!

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And no one filmed the incident?

What is the world coming to?

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No video, but the Daily Fail has some crappy photos....

http://www.dailymail.co.uk/news/article-2373248/Woman-takes-horse-inside-McDonalds-Whitefield-defecates-floor.html

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Anonymous Coward

McDonalds Have A Point

It's distressing for customers to see the McDonalds 'raw' product on the hoof.

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That's a bit unfair

They are one of the few to be cleared of having any Shergar burgers in their supply.

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Re: That's a bit unfair

Aye, horse would be far superior!

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Anonymous Coward

Re: That's a bit unfair

"They are one of the few to be cleared of having any Shergar burgers in their supply."

Is that because they analysed the total meat content of a McD's burger and got the result "insufficient sample size"?

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Have a heart

It was just trying to find its mum...

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I've been served at the drive-thru on my bicycle before but also refused at a different "restaurant" so it seems to be a poorly implemented policy. When cycling through France I was once asked to take my bike outside the store too.

Though I suppose you have to be a special type of retard to think taking a horse in is a good idea.

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Anonymous Coward

Though I suppose you have to be a special type of retard to think taking a horse in is a good idea.

I suspect that the drive-thru person told her that "we won't serve you here you'll have to go into the main restaurant" and in a moment of bloodymindedness in the face of such "health'n'safety" excuses decided to do just that.

Anyway, I'm hoping that the HSE will come along soon and do one of their regular "its not our fault" bits and point out how McDs could serve non-drivers in the drive-thru lane.

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caused obvious distress and upset to customers trying to eat

WTF?

Do they know what they're eating? Pink slime, white slime, whatever you want to call it. A colon is still "100% beef" as long as it comes from a cow.

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Anonymous Coward

@Shagbag

"Do they know what they're eating? Pink slime, white slime, whatever you want to call it."

"McDonald's,[96] Burger King and Taco Bell announced they would discontinue the use of BPI products in their food.[97] Wendy's ran full-page advertisements in eight major newspapers (including The New York Times, USA Today, and the Los Angeles Times), stating that it has never used the product. A Wendy's spokesperson told Reuters news agency, "We have never used lean finely textured beef (pink slime) because it doesn't meet our high quality standards."[77][98] Five Guys confirmed that "We do not have pink slime in our ground beef. We use 80/20 ground chuck. Our manufactures [sic] do not use ammoniated procedures."[99] Red Robin stated that it has "never purchased or served beef containing the so-called 'pink slime.'"[65]"

[96]Matthew Rosenbaum, McDonald's Announces End to 'Pink Slime' in Burgers (February 1, 2012).

(http://en.wikipedia.org/wiki/Pink_slime)

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