Re: Look before you leap
I'm glad Virgin's going well for you. I applied to get connected to Virgin broadband, and let my existing ISP/phone provider know I'd be cancelling.
The engineer came, drilled holes in my walls and installed great big ugly boxes inside and out. At that point, he got a call from base to say they didn't have working cable to my house, and never would. So, he apologised and left.
The reply to my complaining letter somehow managed to arrive on the same day I posted my letter and said, in effect, 'Tough shit, you're not even our customer. Why would we even think about checking we could connect you before attacking the fabric of your house? And as for removing our boxes, don't you know it's our to plaster the Virgin logo every object on the planet?'
And still not a week goes by without their marketing junk mail begging me to become a subscriber.
Virgin Customer Service Team, if you're reading this, you can't find your arses in your own trousers with an arse detector. I would like to personally remove your collective Virginity with a Tabasco-dipped Anne Summers Rampant Raptor (limited-edition sharktooth-and-cactus model).