If Microsoft is actually listening to customer feedback ...
... it's probably snowing in hell.
speaktype as a guy who was part of various panels of industry professionals MS brought in for input (large, medium, small and home) in the couple decades prior to 2000 (I was MSDN, et ali) ... After providing useful input for 10 years or more, after 2000 I could no longer be arsed. MS Marketing absolutely refused to listen to the folks in the trenches in the RealWorld[tm].
Near as I can tell, MS filters on what MS Marketing expects (and/or has forcast), not on what the enduser needs/wants. As a direct result, I no longer take on contracts that feature MS products. My income has changed for the better, and I don't miss MS-based product management at all. More importantly, I don't miss being treated as a criminal, instead of as a customer.