The Information Commissioner in the Australian state of New South Wales, an officer whose job it is to offer and enforce best information management practice for the State, has apologised after sending an email to the wrong list. The email in question advised of a conference at which the Commissioner, Deirdre O’Donnell, is due …
Immediate action is being taken to have the data retrieved and destroyed.
How does that work exactly?
They just switch the tubes into reverse and suck the information back out with a vacuum cleaner.
(Sadly, I imagine if someone told them this we'd end up funding a study into which vacuum attachment is most suitable).
"Immediate action is being taken to have the data retrieved and destroyed."
"How does that work exactly?"
Everyone who received a copy by mistake has to send it back to the Information Commissioner, who will delete it from his inbox. Job done.
The vacuum attachment sounds like it would make a great GUI which would be most satisfying to watch (and to some fools, convincing). However I do think that Captain Tick Tock got it right. They will probably ask for the e-mails back so they can delete them. After all, you don't get to be The Information Commissioner without having the skills to solve these kinds of problems.
This is Australia remember? They will simply block all Internet access to all those that received the email.
There exist email systems with an 'undo' facility, sadly they only really work on purely internal systems (e.g. if everyone's on the same Exchange server). Of course, they can't prevent anyone from reading the email before the recall order has been sent, for that you need to borrow a neuralyser from MiB.
And for those calling 'numpties' - hands up all those email users who have never inadvertently selected the wrong address (group). No-one? I suspect the first misaddressed computer message occurred shortly after the third node was added to ARPAnet.
The mail was sent to undisclosed recipients. It seems unlikely that there was confidential content in an e-mail to their practitioners network, so I think the effort "to have the data retrieved and destroyed" is referring the list of recipients itself, and the only cleanup required (except the apology for a bit of time wasted) is the department that received the wrong list needs to erase their copy. It was a little mistake with no leaked personal information.
Is there an icon for "Move along. Nothing to see here." ?
Privacy Practitioners Network
Ah I thought it was from the Tax Privacy Practitioners Board, just search TPB in google!
Most disappointed to find that I'd msiread NSW as NSFW. I was hoping for an information commisioner having emailed their porn suppliers.
You beat me to it. :(
There was movement at the workstation..
..for the MS-Word had passed around,
that the Doc from Old Regret had got away..
Out of interest I'd love to know the page impressions stats for this vs other similar gubbermint e-mail cock-ups because, as stated above, I absolutely read that as NSFW and very nearly didn't read it!
Damn it, I read this as the NSFW Information Commissioner, whose e-mail would have been a lot more interesting.
...as I now see Yoinkster has already pointed out. Sorry.
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