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back to article Virgin launches TV Anywhere streaming

Virgin Media has launched TV Anywhere, a service which lets its cable telly subscribers view content on a laptop, tablet or smartphone over a Wi-Fi connection. Depending on a user's Virgin package, the service - similar to Sky Go and BBC iPlayer - provides streams of up to 45 channels and 4000 hours of on-demand content. As we …

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Meh

Except....

There appears to be a problem with the Tivo software and connecting to certain IP address ranges so i can't use the "Watch on TV" functionality on my Iphone as the box says it cannot connect to my home network.

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Anonymous Coward

Re: Except....

Have you connected it cat5 or powerline?

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Meh

All your eggs in one basket

So when the cable connection goes down you'll lose your internet, TV and now you can also lose TV Anywhere as it requires your wifi connection to be working?

The main thing stopping me getting TV from Virgin is the fact that it must be awful to be in a house to have no TV or internet. At least when my internet fails I can watch TV right now.

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Re: All your eggs in one basket

Then you probably haven't used Virgin a lot.

The cable services are pretty independent. Sure, if you lose Internet you lose some of the VoD but generally the two operate (and fail) independently, even if run over the same cable to the local cabinet. I have lost precisely one VoD movie in 4 years (and they refunded and re-ran it for me) and not had 2-3 hours of Internet outage in total.

Plus, if you're that worried, don't take the Internet part. Take the TV package, combine it with your normal ADSL connection, viola. Still stream because you're a TV subscriber, still have (in your eyes) reliable Internet. And still be able to stream inside your own house even (the point of this service, like Sky Go, is that you can watch your Virgin TV anywhere there's Internet).

But, to be honest, the only company I've seen rival Virgin's connection for me was actually PlusNet, pre-BT takeover. And that's saying something, because PlusNet were fabulous and I think I used their free "fallback to modem" thing once or twice in ten years.

- A happy SuperHub user (in modem mode, obviously, because I'm not going to *ASK* for trouble).

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Pint

Re: All your eggs in one basket

100% agreement with Lee here. Generally if the internet breaks, your TV service will be fine. If the internet breaks, it usually means VOD breaks too as it loses the return path. More bizarrely, we've had our Virgin phone service lost in the past (vandalism to street cab) but the TV & Internet carried on working fine anyway.

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Anonymous Coward

Re: All your eggs in one basket

"The main thing stopping me getting TV from Virgin is the fact that it must be awful to be in a house to have no TV or internet. At least when my internet fails I can watch TV right now."

What would you do in a power cut? (Serious question)

Also, if you're using Freeview (you don't say if you are) you can keep the Freeview (and probably Sky equipment with free channels) connected as a backup is going without would cause you that much pain.

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Thumb Up

Re: All your eggs in one basket

My switches, APs, router, modem are all on some fairly meaty UPSen; the laptop has an extended battery pack - still maintaining internets during a powercut is simple!

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Re: All your eggs in one basket

"What would you do in a power cut? (Serious question)"

Laptop and 3G dongle worked fine for me the few times power has gone off (houses being built near by, electric off for a few hours a couple of times).

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WTF?

Re: All your eggs in one basket

> must be awful to be in a house

Must be awful to live in a house where no tv or no internet means it's awful to be there. What you going to do if the electricity goes off, everyone going to hundle around your mobile until the battery dies?

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Anonymous Coward

Re: All your eggs in one basket

Or indeed just read a book (by Kindle/Kobo etc or even dead tree) or who knows, even perhaps talk to any other people who may actually share the same living space?

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Thumb Up

Re: talk to any other people

How could you do that? There'd be no facebook ;-)

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Re: All your eggs in one basket

"What would you do in a power cut? (Serious question)"

WTF? In a power outage your biggest concern would be TV and Internet? Good grief. Someone has their priorities the wrong way round. In such a situation the steps are as follows:

1) Secure your property (lock all windows etc)

2) Proceed to nearest pub that has power.

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FAIL

Re: All your eggs in one basket

What would you do in a power cut? (Serious question)"

Lots of replies to this question which just go to reinforce the stereotype image of the young nerdy geek.

Obviously none of you are old enough to remember the 3 day week, power cuts, winter of discontent etc. and the blip in the population figures 9 months later. Jeez guys, get a wife!! (not necessarily your own)

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Silver badge

Re: All your eggs in one basket

"The cable services are pretty independent. Sure, if you lose Internet you lose some of the VoD but generally the two operate (and fail) independently, even if run over the same cable to the local cabinet."

Hmm. I don't think I've ever had one fail without the other. Whenever one goes down for me, they both do. (ooer, missus).

Admitedly, it doesn't happen often (and when it does it's always when it's least convenient, obviously) but it's always been both together.

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FAIL

Loading anywhere!!!

On demand - no problem.

Anything streaming related..... Loading.........loading.............loading........

I'll leave it in another tab and see what happens in the next day or so.

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And I still can't stream recorded shows from my Tivo. Ah, the stupid, it hurts.

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Devil

in a feild

waits of sky to raise ASA complaint over the use of the word "anywhere"......

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Anonymous Coward

No mention of Windows phone...

.. or Windows store.

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"Android in 2013". According to the Guardian/Kantar Worldpanel ComTech, Android had an 8% point lead over IOS back in January and yet the minority OS is still getting preferential treatment?

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iOS isn't just phones

That survey said it overtook on Smartphones, but doesn't mention iPads and iPods, which can also run the TV Anywhere app

According to this page, iOS is still bigger than Android when looked at across all devices http://www.complush.com/android-vs-ios-in-market-competitive/

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Unhappy

re: Android in 2013

never mind android's market share. Virgin mobile pushes android phones! No apple devices available from them on a contract. Once again virgin are screwing their loyal customers.

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Happy

You're all missing the real reason why iOS was done first...

...it's because the senior management of Virgin Media have all got iPads and iPhones.

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I wonder what has happened to the PC software which allows you to upload and download to a Tivo hard drive, and to watch Tivo programs on a PC.

I know this software is available in the USA, but Virgin have been very quiet about this functionality here in the UK.

Has anyone heard any further news about this software?

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Anonymous Coward

How many accounts?

How many accounts for family members does this support? Is there a concept of admin so children can watch but not mess around or accidentally screw things up?

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Re: How many accounts?

You can give access to 5 additional users, and set an appropriate viewing age restriction for each one, but they would have to access it via one of the 2 registered devices

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Was excited...

...now I'm bored. I work away a lot so this seemed like the answer to my prayers.

However, it won't register my laptop (On both IE9 and Chrome - in fact, it warns me Chrome is unsupported), Android isn't ready and besides which I can only register a maximum of 2 devices. I think I can set my fiancée up with her account, but even so, 2 devices per person is just stingy nowadays. We already have 5 regularly used devices between us (Laptop each, phone each and she has an iPad) and I was hoping to treat myself to a tablet at some point.

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Silver badge

Re: Was excited...

And if it's anything like SkyGo or iPlayer, depending on how far you work away (ie outside a UK IP address) then it may not work anyway, at least without a UK VPN or other such IP tomfoolery.

At least iPlayer has its desktop version for downloading and offline usage, albeit with having to remember to stick all the stuff on your HD before you go a-wandering...

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Adobe.... they still exist?

Seriously though the messages of "updating adobe DRM module" followed by "Can't contact adobe server" == los

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2 device limit though

Is that the same as Sky?

Even with just two of us in the house it would be nice to have on each phone and a laptop..

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Silver badge

Shame it doesn't work on PC

According to their site (and I quote): "All you need is a PC or Mac, laptop, iPad, iPhone or iPod Touch..."

Well there's the first alarm bell, a Mac is PC or a laptop and when they say "PC" they really mean "a computer running Windows". Nice.

At least the stupid OS-block is gone and it at least lets me log in and even list the show. But work? Nah. No worky-worky, fails at "Detecting device, please wait". And how hard is it to "detect"? The information is in the User Agent FFS! All rather odd as iPlayer is just a Flash app and that works perfectly (as doe Demand 5, 4od etc). So there is no real reason why it couldn't work on GNU/Linux and it's Virgin (and maybe Sky?) that seems to be screwing this up.

Runs nicely with the OS-block by-pass trick though (VM Forums post).

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Anonymous Coward

"You must be logged in to access this content."

So I click the "Sign In" button: "Access denied

Sorry, it seems you do not have the right to access this area of the site."

Great job, Virgin.

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Anonymous Coward

" lets its cable telly subscribers view content on a laptop, tablet or smartphone"

Erm, not so broad a scope. Google chrome has the biggest market share for browsers....not supported by VM TV Anywhere. Android has 75% of smart phone market under its belt....Android not supported.

Not to mention the live streams do not actually work, or the fact most customers have problems streaming youtube or anything else anyway.

When VM say they will do something in 2013, it is guaranteed it will be December 2013 or March 2014 after a few moved dates. Upload Speed increase took over 18 months for some customers to get, double speed is going to be a year or more late for some customers. Don't hold your breath for VM to get TV anywhere right and on time.

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It works in Opera!

Surprised me that one, just a few login circles to negotiate and the streams pours fourth, in not to shabby quality either.

Very glad also to see the Sky sports channels included, roll on the Droid app and playing recorded content direct from the box.

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