Feeds

back to article iPhone 5 Lightning cables sticking in USB ports

Owners of the new iPhone 5 are reporting a sticky problem with the new "Lightning" cable used to connect their handsets to power sources or computers sticking in USB sockets. Lightning is Apple's replacement for its 30-pin connector and terminates in a standard type A USB plug, as featured in USB memory sticks and pictured at …

COMMENTS

This topic is closed for new posts.

Page:

Bronze badge
Devil

BEHEAD THOSE

who question Apple's perfection!

23
1
Silver badge

Re: BEHEAD THOSE

Ordinarily, I'd say "stop being so damn picky" but as Apple charges a HUGE margin on ANY of its products I feel consumers are right to moan about even the smallest problems with Apple products.

37
0
Silver badge

No numbers...

So we can't tell if it is a design flaw, or a limited manufacturing flaw. My money is on the latter, one of the cross beams has gone out of skew on the treadle, obviously. Happens all the time, but is usually picked up QA.

1
0
Coat

Re: BEHEAD THOSE

Yeah, because it's *never* happened to me with *any* other USB cable.

Just sayin...

1
0
Thumb Up

the white plastic surrounding the USB end slides right of revealing the medal connectors

shit, I wish I had medal connectors.

Anyway, It's nice to see the business practice of ripping your customers off with poorly made proprietary connectors is still thriving.

15
1
Anonymous Coward

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

Wait - since when were USB connectors proprietary?

3
6
Silver badge
FAIL

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

They aren't, but did you check the other end of the cable?

14
0

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

im guessing the 30 pin connector on the other end is....

3
0
Bronze badge
Happy

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

'Wait - since when were USB connectors proprietary?' When you make a pigs ear out of building an industry standard item - but of course the [other guy] rest of the world was wrong for following the industrial specification.

3
0
Anonymous Coward

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

The 30 pin connector at the other ensd only has 9 pins.

Check facts - then post.

Sorry - forgot this was the refister.

0
4
FAIL

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

30 pins or 9 pins!! Who cares. The relevant point is the bit about them still using a proprietary interface at the other end.

And talking of which - what is it with Apple and this interface. Looks the same on the iPad / iPod / iPhone but you can't use the same devices with them. Even amongst the same product line (e.g. the iPod) they vary the spec.

1
0

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

"Looks the same on the iPad / iPod / iPhone but you can't use the same devices with them. Even amongst the same product line (e.g. the iPod) they vary the spec."

What does this mean? That you can't plug an iPod into an iPhone?

Can't say I've ever had any trouble with any 30-pin cable on any device but that said I haven't owned many for a long time...

0
0
Anonymous Coward

Re: the white plastic surrounding the USB end slides right of revealing the medal connectors

The 'relevant point' is that it's crappy manufacturing of the USB plug end, not the proprietary end.

They could have continued using the existing 30 pin connector but used cables from a different manufacturer, and could still have the same problem.

They could even have used a micro-USB connector on the phone, and still had the same problem, as it's the USB plug on the other end that is the issue.

This could also have happened with any Android phone, camera, anything that uses USB cables. It's a bad manufacturing process due to trying to reduce the cost of goods sold to maximise profit. Could have happened to any company, as they all try to minimise costs and maximise profit.

0
0
Anonymous Coward

Shut up! It JUST WORKS!

Between this and the iPhone-4s-just-extruded form factor, St. Jony really phoned it in this time. Too busy hobnobbing with Bono, brainstorming AIDS-themed DSLR's or whatever the F it is this time. Or was it Livestrong he's involved with? So hard to keep track of the turtlenecked beautiful people.

5
0
Trollface

Usual Apple bashing

It was probably the female sockets that are to blame. A lot of computer equipment has ones that aren't specced properly. I bet it works fine with all current generation Apple hardware. Not sure why people would use an iPhone with a non-Mac computer anyway. This is a usual Apple bashing by the Reg. Either make sure all your USB ports are up to spec or find another yourself another phone. This isn't Apples problem.

22
51
Silver badge

Re: Usual Apple bashing

iPhones outsell Macs by about 7:1. Any notion that they sell exclusively to closed-minded sheltered people who buy nothing but Apple is demonstrably false. It's likely that the vast majority of iPhones are used with computers other than Macs, if they're used with computers at all.

20
2
Thumb Up

Re: Usual Apple bashing

I refer you to yonder troll icon :) Clearly all other hardware is at fault, what other explanation could there be?

25
0

Re: Usual Apple bashing

Dude.... if it's the socket, then the socket on APPLE'S POWER BRICKS that's at fault.

Or perhaps people are just holding it wrong?

18
2
Facepalm

Can't you read?

I said current generation hardware. The guy was probably using power block from his iPhone 4 or even worse 3GS.

2
11

Re: Can't you read?

Of course, you have absolutely no basis for that claim. And given that the iPhone 5 has it's own power brick IN THE BOX, that nice Mr. Occam would suggest that since postulating an random old piece of APPLE kit hanging around is hardly simple, the most likely explanation is the one that makes you look like a bit of a blowhard fanboi.

Still, if your point is that Apple has repeatedly produced non-compliant, non-interoperable USB stuff, so it's hardly surprising if they've done it yet again, then I'll agree with you.

(Tthe whole point of "Lighting" is so Apple can control the accessory market. It's not like it does anyone except them any favors...)

12
3
Gold badge

Re: Usual Apple bashing

"... are up to spec..."

Hold on. Doesn't the USB spec say that plugs should have a feature on the top side to feel which way is up to help plugging it in by touch (including helping the visually impared?) Please tell me that the little white sleeves now have a braille type dot on or something now.

2
0
Anonymous Coward

Re: Usual Apple bashing

Not sure if troll.

Or zombie Steve jobs.

Well played.

2
0
Silver badge

Re: Usual Apple bashing

Yes, it IS crApples problem. They remodelled the connector into some new custom fangled thingymebob.

They will no doubt have licensed it and as such have a duty to make sure its safe and functional...

0
4
Silver badge

Re: Usual Apple bashing

You mean... a *MARK!* Something to horrible to corrupt the clean Apple white? Blasphemous!

My mac pro (Which I only got for dual-xeon goodness) doesn't even have an eject button on the outside. I once got a disc stuck in the 'superdrive' and had to open the computer up to extract it.

Incidentially, as I imagine we all knew, the 'superdrive' is actually your plain sata-interfaced DVD-writer. Even has an eject button on, there's just no way to reach it while the computer is assembled.

2
0
FAIL

Re: Usual Apple bashing

It's funny, because I've never EVER heard of this "issue" before, and I work with many many people, and many many different computers every day, and to date I can't recall anyone complaining that a USB cable and socket wouldn't connect/disconnect properly.

Is it a "not apples problem" thing in a classic "la-la-la fingers in ear, can't hear you, so no problem" way?

3
0
Thumb Up

Re: Usual Apple bashing

@SolidSoup

I upvoted you because I got the joke. Y'funny. :)

3
0
Silver badge
WTF?

Or perhaps people are just holding it wrong?

Sounds like another case of The Grip problem they experienced with a certain version of the phone.

1
1
Silver badge
FAIL

The USB is IEEE Specced ... good enough?

Apple is usually the one at fault with connectors as it always want to "improve" things to make them incompatible (think USB charging with those couple of extra resistors).

Incompatibility means MONEY to Apple.

4
1
Thumb Up

Re: Usual Apple bashing

@solidsoup - have an upvote for the joke, pity there are so many here who don't recognize humor when they see it, even when tagged with a blatant troll icon.

4
1
Paris Hilton

Re: Usual Apple bashing

>It was probably the female sockets that are to blame.

There's nothing wrong with our Paris's socket!

http://www.theregister.co.uk/Design/graphics/icons/comment/paris_hilton_32.png

0
0
Angel

Re: Usual Apple bashing

I was hoping the downvotes from people who didn't get sarcasm would cancel out by upvotes from fanbois... who didn't get sarcasm. I guess not. Oh well, at least I wasn't labeled a sexist for blaming female parts.

@Malcolm Weir

What's this Occam's Razor you speak of? Is that the one with expensive proprietary and incompatible cartridges?

1
0

Re: Usual Apple bashing

Occam's Razor is very very cheap; they make all their money on the blades.

(Sorry... I don't usually look at the icons, so missed the clues....)

0
0
Bronze badge
Stop

Re: help plugging it in by touch

I just checked the USB connector for my webcam, and one side of it has the USB logo on it, which corresponds to the part of the male connector that covers the contacts. (And, thanks for pointing that out, as I never really paid any attention to that spec requirement.)

Now, whether or not Apple includes a USB spec compliant cable is something I can not speak to.

Kit made by that rotten to the core company will never find its way into my home.

0
0
Silver badge

Re: Usual Apple bashing

Fanbois and handing out downvotes when someone berates crApple......Like flies and shite....

Inseperable...

0
0
Anonymous Coward

WWSS

What Would Steve Say

You're removing it wrong, so buy enough cables for all of your chargers and computer. It is not that big of a deal they are only $19 and are out of stock.

13
0
Trollface

Well obviously...

You're plugging it in wrong

7
0
Anonymous Coward

5?

I've had this problem with friends Macbooks. I couldn't pull my USB memory out. Perhaps Apple has slightly different USB dimensions.

0
0

Re: 5?

Or rounded corners.

3
0
Angel

STOP THE PRESS

It's now come to light that female USB A connectors have been manufactured incorrectly for years! Apple have 'got it right' and when hardware manufactures catch up it will 'just work'. If hardware manufacturers don't step up, Apple will have 'pioneered' a 'new standard' in connectivity, (and will probably patent it too).

9
0
Joke

Re: STOP THE PRESS

Reminds me of an old joke from the IE6 days (probably):

"How many Microsoft developers does it take to change a lightbulb? None - they simply declare "dark" to be the new industry standard."

Perhaps a re-write is in order...

2
0
Anonymous Coward

We have you now

0
0
Mat
Trollface

From Steve in heaven:

Just get a bigger USB socket - No big deal!

Sent from my iPhone 7 on cloud 9

2
0
Devil

Re: From Steve in heaven:

"Sent from my iPhone 7 of cloud 9, fully assimilated. Resistance is futile."

There, fixed it for ya... :)

0
0
Anonymous Coward

Well I have tried mu cable in about 10 different USB ports - no problems.

0
0
Trollface

what do you mean? It has fried your keyboard!

4
0
Silver badge
Trollface

Optional

This is just Apple reinforcing its walled garden and extending it to other hardware and peripherals: once you plug the usb end of the new connector into something, you can only ever use that connector in that usb socket - and therefore that socket can now only ever be used with an iThing.

2
0

It's no really an issue is it?

Apple probably have a batch of slightly too tight connectors, a visit to the Apple store will get them replaced no question.

I guess the story here is that if I bought a new phone and found the cable was too tight I'd just use a different one out of the drawer. Apple makes you go to the shop and get one from their drawer.

6
2

Re: It's no really an issue is it?

Well I guess it depends how large the batch is?

0
0
FAIL

Re: It's no really an issue is it?

" I'd just use a different one out of the drawer"

As it's a brand new design with a brand new proprietary connector at the other end, how many people are likely to have a few spare ones lying around?

1
2
Silver badge
WTF?

It **IS** an "Issue"

It's called Quality Control, something that is lacking in Apple ... witness their crappy MAPS app .... Quality Control.

They even check cars these days, before they leave the factory. Not Apple.

4
0

Page:

This topic is closed for new posts.