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back to article Apple slip-up slows iOS 6 upgrades

Fanbois rushing to install iOS 6 on their iThings have been frustrated by the absence of a web page the devices need to visit when reconnecting to networks after the upgrade. The upgrade process itself appears to be smooth, but once an upgraded iDevice attempts to connect to a network it seeks out a web page on Apple.com. That …

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Apple beta testing in "live" again?

Perfect example of why I always avoid updates for a few days before hitting the "go" button.

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Anonymous Coward

No problems

Have upgraded my 4S, new iPad and iPod, it was painless easy and came across no problems.

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Anonymous Coward

Re: No problems

3 devices 15 minutes each device.

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Anonymous Coward

Re: No problems

I tried it and it's bricked my iDevice. Won't even power on...

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Anonymous Coward

Re: No problems

Wow, that downvote made it work again! Thanks! Apple Rule once more!

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Anonymous Coward

Re: No problems

I tried it and my dog keeled over. He only had one day left till retirement.

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Just askin ..

Were any of these reported bricked iPhones from:

1) Fanbois who actually have one? or

2) Jailbroken or otherwise configured to Apple's displeasure?

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Gold badge

Apple beta testing in "live" again?

Yes, it's known as "taking the Windows Vista route".. Stupid, reaaaally stupid.

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Anonymous Coward

words cannot express how ANGRY I am I have spent almost eight hours sat next to my phone waiting for it

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Anonymous Coward

OH NOES

I am going away with my friends to the mountains this weekend followed by a trip to the beach, how am I going to take and edit hundreds of photos of my friends at the mountains and on the beach and upload them to my iCloud to sync to all my devices and post on my web for all my friends to see I cant even take video and edit it on the go

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Thumb Up

Re: No problems

I tried to upgrade my phone and it failed.

Funny thing is, someone saw an old woman in the nearby wood pulling up one of her socks. That must be the reason. Everyone knows she's a witch.

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Anonymous Coward

Wi-Fi

At work, we are currently repairing a whole load of iDevice things and there are a few with the wi-fi option unavailable, it seems quite a common fault after every update. There are always a few which loose the ability to turn wi-fi on and the solution is either, put it in the freezer or heat it up. Sounds like a tiny crack in the lead free solder to me, although better minds than mine think its the hardware and you need to jailbrake it to get it working again. I was thinking of upgrading the devices we have at work, but maybe I'll leave it now.

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Anonymous Coward

Re: Wi-Fi

Interesting that you didn't find this in test...you did test right.....

Still I'm sure putting the CEO's i-device in the microwave will fix it for you...

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Anonymous Coward

Re: Wi-Fi

Thanks genius, there was me thinking the only way to reheat an electronic circuit board was using some kind of re heat station, I forgot about the microwave. What exactly are we supposed to test by the way? If the phone comes to us with a faulty screen or battery, gets replaced, everything is working, including the wifi and we run the update and it greys it out, what would testing of prevented?

This fault appears on all models of i phone, pad and pod, one will work fine and another will not. Either a production run problem or if you like your conspiracy theory some built in failure rate to push people onto new kit.

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Anonymous Coward

Nice of Google to emulate the experience

"Google Now servers apparently down"

http://www.droid-life.com/2012/09/19/google-now-servers-apparently-down-only-care-if-running-jelly-bean/

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Thumb Up

Ok for me

iOS6 installed ok on my iPad.

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Anonymous Coward

Re: Ok for me

Thank god for that, I'd have slept much better last night if you'd told me earlier, I was awake for hours worrying about your iDevice update and if it had worked properly for you.

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Anonymous Coward

@AC 06:42

Damn. My girlfriend thinks you're funnier than me and she wants to have your children / play with your Bulgarian Airbags (context sensitive). You owe me a keyboard, a life and a new iDevice, as mine bricked due to the upgrade / overexcitement. And its not even friday.

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20 hours

I gave up when it told me that it would take 20 hours to download. Not in any major hurry to upgrade anyway.

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Meh

Re: 20 hours

I think the Windows file copy dialogue guy must have gone to work for apple:

Estimating download time

Time remaining 6 hours

Time remaining less than 1 minute

Time remaining 4 hours

Time remaining less than 1 minute

Time remaining 3 minutes

Time remaiing less than 1 minute

Time remaining 16 hours

Actual time start to finish 15 minutes, Actual feelings when surveying the latest greatest iOS - MEH

Phone is now going to the bay, Huwawei Ascend G300 (£60 from Tesco) here I come

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Happy

Re: 20 hours

It's something I noticed when I got my MacBook Pro - Microsoft Minutes are positively accurate compared to Apple Minutes.

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Re: 20 hours

Exactly the same problem here. Gave up last night, but it still failed this morning over wifi.

Updated using iTunes which threw up some error, iPad was in recovery mode but switching off/on revealed it was at last running IOS6 but failed to restore any apps.

All good now except gmail in Chrome is stuck in offline mode.

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Re: 20 hours

Oh and the iPad (3) keeps hanging for a second or two at a time.

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Anonymous Coward

Re: 20 hours

"Microsoft Minutes are positively accurate compared to Apple Minutes."

You want the king of dodgy minutes, try London buses or the DLR.

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Re: 20 hours

My MBP minutes are pretty accurate. I did put a 7200RPM drive in there though, which has noticably made things 1/3 faster to get done (particularly boot, and firefox).

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Re: 20 hours

Good for you :)

Mine look amazing close to the ones posted by Andy ORourke

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Stop

Re: 20 hours

'Student' minutes are still better than both! Heres my student lunch break calculation... proven during the late 90's

permitted time x 2 + 5mins = actual length of break to be taken.....

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Anonymous Coward

Re: 'Student' minutes

Ahhh, that must have been Tory cutbacks because the calculation in the 80's was way more generous:

permitted time x 5 + 3 leisurely beers + 3 "Oh shit its last orders" beers + large whisky + (kebab|bhaji) + generous spliff x 2 terms = panic in May due to large amount of coursework to complete to avoid retaking year.

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FAIL

iOS6 update broke on my iPhone 4

On my iPhone 4 the update ran on the phone, but then required me to connect to iTunes on my computer. iTunes now does not recognise the iPhone so it is doing a good impression of an iBrick.

Currently looking for a solution!

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Go

Re: iOS6 update broke on my iPhone 4

DFU mode (search for it if you don't know how)

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Mushroom

Re: iOS6 update broke on my iPhone 4

A) or try starting it in recovery mode and re-flash it.

1. Turn phone off

2. Press and continue to hold the Home button while you reconnect the USB cable to your iPhone, this will cause the iPhone to turn on

3. Continue to hold the Home button until an alert message in iTunes informs you that an iPhone in recovery mode has been detected. (hopefully)

4. re-flash it.

and/or

B) if you tried (A) and it still doesn't work and it's under warranty, return it.

C) if (A) doesn't work and it's not under warranty, you're SOL.

Consider selling it for parts OR if you have data on it that you're worried about, consider CAREFULLY removing the salvageable bits yourself (e.g. screen+touch sensor assembly, battery,...) and applying some heavy duty percussive maintenance to the remaining mainboard bits. :p

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Boffin

Re: iOS6 update broke on my iPhone 4

Well, the answer appeared to be:

1) Use iExplorer to rename iTunesCDB to something else

2) Reboot

3) Connects but iTunes tells me the phone is broken

4) Discover that the phone now completes its setup anyway

5) Use iExplorer to remove the newly created iTunesCDB and put back the old one

6) Profit!

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Re: iOS6 update broke on my iPhone 4

This is what I love about Apple stuff, "It just works"

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Unhappy

Re: iOS6 update broke on my iPhone 4

@jowlymonster

You missed the punctuation "It *just* works"

Or at least that was my impression after an iPhone and MBP :(

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Silver badge

Re: iOS6 update broke on my iPhone 4

"the iPhone so it is doing a good impression of an iBrick.

Currently looking for a solution!"

You need an iShock, aka a percussive maintenance device.

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I had this on my 4, but just reset network settings and working A-OK.

Just don't EVER refer to me as an iSheep or FanBoi. This sub-standard overpriced pile of crap with it's user-unfriendly iOS will be the last CrApple product I ever purchase.

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Anonymous Coward

You shud have bought a 4S!

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Anonymous Coward

Rule 1

Never, ever upgrade on day 1.

Let the dumb asses find the faults first, wait for fix, wait a bit longer, then download.

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Anonymous Coward

Re: Rule 1

Don't talk about Rule #1!

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Anonymous Coward

Well of course

If Apple(.com) doesn't exist it's obvious that either the whole internet is not available, or it's just not worth visiting it any more.

That is why they only used that one page, from one domain to test rather than using two different ones, obviously.

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Trollface

Another fix is to put it in a bag, stap over and over on it, say abracadabra, and voila! it's still shit. You can now put it in the bin ;)

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Mushroom

Levels of Trust

So there are a few teething problems. Someone didn't fully test and document the requirements and some of the early upgrades didn't work quite as expected. It all got fixed in the end.

Which is OK for consumer tech devices that have little consequence around an outage

But would you trust Apple to be your cash, your credit card or your Bank???

Or any other amateur IT operation for that matter - if the "experienced" Banks can screw it up, God help us when the inexperienced start running our finances.

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Unhappy

Re: Levels of Trust

I wouldn't trust Apple.

Although that is true of any large business really....

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Silver badge

Wait, wait, wait. So every time an iOS device connects to a network, it calls home first? Am I the only one that's wondering what else that page does?

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Big Brother

ET - iPhone home

Nope, you're not the only one. I'm sure Apple wouldn't just go ahead and use that data to track iPhone users without their consent though, eh? <sounds of vaguely muffled laughter>

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Re: ET - iPhone home

I wonder if they'll take (another) prompt from Android and blame it on a "rogue programmer."

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J 3
Joke

Re: ET - iPhone home

By the way, who's got the patent on that excuse?

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Oh dear ....

Apple must have all the Ex-Nokia engineers working for them now ......

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Had the problem myself

I fixed it by by going into the wifi networks settings, choosing my network and selecting to Forget This Network. I then simply reconnected to my network entered the password and all was working fine again.

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