Completely side-stepping the storage issues of the article, users who complain "a device that is labeled for 16GB storage, that in reality only has just over 13GB of storage" bug me. Where do they think the OS is stored etc.? Do they complain their 500GB hard disk only has 485GB free after Windows is installed?
Full comment for clarity incase anyone confuses the extract above with the issue in the article:
"So here I am, stuck with a device that is labeled for 16GB storage, that in reality only has just over 13GB of storage ... but due to performance issues, REALLY only has 9-10 GB of storage available for content and software."