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back to article RIM delays BlackBerry 10 launch, bins 5000 bods

RIM has reported disastrous quarterly results and is delaying the launch of the new BlackBerry 10 operating system until next year. The company will also shed 5,000 staff. In its latest earnings call the company reported revenues fell 33 per cent to $2.8bn in the last quarter, leaving them down 43 per cent on this time last year …

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Excellent

What else can you say beyond, whatever RIM do, do the opposite and you have a winning move.

Delaying a delayed, delayed release again is a nail too far alas and the fat lady is already warmed up.

All I can add is - if you see somebody who was a manager and worked at Nortel and then RIM, THINK before you employ them as unless your planning a downsize of epic proportions you can do better.

I sadly can't think of ONE exception to that Nortel/RIM rule, but could name so many. But thats non-technical managers for you.

They wont make the year as they stand now, give up RIM as no matter what you do it gets worse and you pissed off all the wrong people in the process as well. Banks don't like you even. Nobody running to buy you, and given this I know why. Give it another 3 months and somebody going to buy you for penuts and a few magic beans and sell the good parts to others.

Nothing more to be said, RIM is dead.

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Stop

Re: Excellent

Not saying that restructuring is going to defineatlly save them but how does a company that turns $2.8 billion revenue in a single quarter just fail?

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Anonymous Coward

Re: Excellent

With shit managment of ineptness. How else can a company with such a turnover make such epic loss.

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Anonymous Coward

10....

Withholding this is either that it (10) and the new updated OS I'd not good enough or they are waiting to see the impact of android or the new iOS when in comes out in the autumn and then update it to make sure they remain competitive.

Bringing out a new device and updated system at the same time that Apple will launch theirs is risky if they get eclipsed. Not to mention if it would fail to stand up to ICS and the S3.

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Re: Excellent

'Not saying that restructuring is going to defineatlly save them but how does a company that turns $2.8 billion revenue in a single quarter just fail?'

By spending more than $2.8 billion every quarter.

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Anonymous Coward

Turnover

Turnover and profit, two different things.

Business needs to make profit not turnover to be successful.

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Re: Excellent

Just look at Nortel, a company that not only had a decent turnover, they also had a very good product with a huge install base and yet they managed to nearly fail once and then finaly complete the failure recently.

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Re: Excellent

I have a golden rule.

Any of the suits that use the phrase "going forward" are not to be taken seriously.

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Re: Excellent

You might also want to add Nokia to that list.

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FAIL

Requiem

There doesn't seem much left to say. Pride goeth before a fall.

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FAIL

I'm a BB user, but not through choice

Work supply us minions with a BB Curve, and i find it to be the most horrible, clunky, and outdated pile of junk on the planet. I only use it for reading emails, and making and receving calls, as it's useless at anything else . Thankfully i have a "real" smartphone of my own that i can do more advanced things on...like texting. Even just using it as a phone comes with mega frustrations.

Need to enter a contact into the phone book? ok, type the number in, press menu.....look for option to save number. nope, it isnt there. So then you have to press green, dial the number, and end the call. Then press green again to go to call history, highlight the number, press menu and then "add to contacts" from there.

Internet - hah...on that screen? good luck with that.

When BB's first hit the market, there was nothing else around that could provide business email like they did, and i'll admit, they were impressive. This was in an era where a lot of businesses were still running Exchange 2000, so no mobile support whatsoever, other than pop3/imap (yuck)

Then Exchange 2003 came along, with Outlook Mobile Access. You didnt need a blackberry/BES/£15 a month EXTRA on your mobile contract anymore to get push email. Fair enough, Windows Mobile 6 was garbage looking back, but the devices were much better than Blackberrys of that period, with nicer screens, storage capacity, and a better UI (Laggy as hell at times, but still fairly usable)

Blackberry carried on as they were.....basic, clunky handsets, with all the great features you'd expect from a 5 year old Nokia Symbian handset, and requiring businesses to buy a BES CAL per handset.

Then Exchange 2007/2010 came along, followed by Android/iOS and really ruined their party. Encrypted push email, on a range of devices that can be centrally managed as part of a Groupware system they've already paid for, without a requirement for per device licensing and a seperate BES application server? That sounds much better. And whats that, the user enters their email address and password and they configure themselves, without having to get the admin to create a BES user, wait 4 hours while it initialises, then spend another hour trying to get the handset to activate? WOW!

What have Blackberry done? Nothing. Still the same tired old BES (now with web UI) and substandard handsets, though now you don't need to licence it per device, and most companies get away with BES Express without the need for the BES Enterprise data plans on their devices. Big whoop. New versions of their OS just seem to be the same horrible UI with a new skin on. I had a "Torch" briefly, WTF is with the touch screen. I think they borrowed it from an iPaq circa 2002, you need to mash your entire face against it to make it do anything.

Go buy a £60 Android from Tesco and connect it to your exchange server, you'll get a better experience from a user side, traffic is encrypted and you can still remote wipe the thing when a user leaves it in the pub.

Bye bye Blackberry, you won't be missed

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Anonymous Coward

Re: I'm a BB user, but not through choice

Bring your own device to work and all the associated risks for the business that goes with it.

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Re: I'm a BB user, but not through choice

I had my work XDA2 "upgraded" to a Blackberry (no idea which one to be honest). I was shocked at how bad it was. Having used iOS for a couple of years, the UI was just absolutely awful. Nothing was intuitive. Doing the simplest thing was complicated.

The Nokias I used in the 90s were superior to use.

In the ultimate show of derision though, my teenage daughter had enough of her Blackberry (which, incidentally, pretty much fell apart after 18 months - the build quality was appalling) and decided she wanted an iPhone instead. Even BBM couldn't keep her tied to Blackberry. The teenagers were the last market left for Blackberry really. And with cheap, far superior, Android handsets readily available, that will be the end.

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Re: I'm a BB user, but not through choice

"Bring your own device to work and all the associated risks for the business that goes with it."

Potentially yes. But there's now real business risk in tying your mobility solutions to RIM, and that's an aspect that will hasten the demise of the company. Who in their right mind would now be recommending that their company use RIM's services, given the portents? Those currently on the service can smell the smoke as well, and must be considering how to keep the CEO connected. So the revenue bleed will continue, new activations will decline, losses increase, and they'll be out of cash soon enough. With around $2.2bn in cash, and average cash losses of $300m they've got seven quarters before they die. That's at current rates - the redundancies will put the cash drain up briefly, then reduce operating cost, but the problem is they are reducing investment, with probable impacts on both the infrastructure, and the OS development. By the time BB10 launches it will be outdated. RIM, sadly, are patent troll fodder, and any company daft enough to rely on the BB platform could find they have to make new arrangements pronto when the sale comes. Of course, if the board had any sense of duty to the investors they'd announce the cessation of network operations as soon as possible without incurring penalties, return the balance sheet cash to investors, and sell the fixed assets and intellectual property assets in a controlled manner.

Like Nokia, it's a tragedy, and you can smell Microsoft lurking in the wings here. MS as the grim reaper of software does seem appropriate, but even MS are dependant upon legacy assets, rather than making cash from new stuff, so you can't help wondering what the future holds.

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Pint

"The company shifted 7.8 million handsets over the last three months"

Android activated 8 million handsets over the last 8 days

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Re: "The company shifted 7.8 million handsets over the last three months"

Well they could always start making Android handsets then.

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Gold badge

All they need to finish themselves off now is a Ratner moment:

"People ask me, how can we sell the Blackberry Curve for £100. Easy, because it's total crap".

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Anonymous Coward

Stick a fork in it

this berry's cooked

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Anonymous Coward

They are going the way of Palm ...

Unfortunately..

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Alien

>with 5,000 jobs being cut in a move that will cost a one-time charge of $350m. The company has however hired a new chief legal officer to replace Karima Bawa<

And I wonder how much she (he?) cost to come onboard, jeez, it sounds like a comedy of errors, who did Rim piss off in the Illuminati to get ground into the dirt like this.

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Why didn't they just buy Palm?

They had an operating system ready, and people were writing apps for it. It would have been much easier and cheaper compared with developing their own OS. Without BB10 devices ready for Christmas, they are dead meat.

This question also applied to Nokia.

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Bronze badge

Re: Why didn't they just buy Palm?

They bought another operating system, that's why (QNX)

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Anonymous Coward

i upgrade mobile contracts....

and virtually no one with a BB wants one ever again. speaks volumes

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Re: i upgrade mobile contracts....

Well, I have a BB (Pearl 3G), arriving at the end of the 2 year contract - I DO want another one but looks like I can't get it!

Nobody has yet pointed me to a better (or even just similar) smartphone which has a proper _phone_ keypad on it...

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Anonymous Coward

Apples/Oranges

Unfair to compare Curves with iPhones.

Compare the price of both on unsubsidised PAYG and you'll see why.

I've used my partners Curve on occassions and hate the damned thing - feels like a turd in your hand, screen etc piss poor - love my Bold though.

Still impossible to beat a BB for email IMHO.. and I can still type/navigate mails etc faster with a trackpad (and with one hand) rather than clarting around with a touch screen.

(Bold has a touch-screen, NEVER use it!)

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Coat

No more BB?

Damn, what are the rioters going to use to communicate now?

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It hurts to watch...

They desperately need the new version of their OS released. They needed it last year. And yet, they dropped the ball, again.

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Anonymous Coward

Frustrating as I think the world needs what RIM offers.

I do not think that RIMs troubles are good for the wider market. There will be a need for decent, manageable business phones and I do not think that we will get them from Apple or Android - do not get me wrong they are excellent consumer products but they offer far more than is really needed for a business user. I want my staff working rather than downloading apps, playing games etc.

I guess that solutions for managing iPhones/Droids in a similar way to BES will be adopted but users will just then moan about being restricted.

ps. I love my PlayBook

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BB

i like the blackberry them self's (guess its just the keyboard i like and instant email I care less for BBM as i never use it) when i whent from an BB 8520 to an 9870 i was about to send it back to orange as they F up the calender on it (i can live with agenda view, on the newer blackberry OS they made the calender view 2 spaces big and it ignores the Hide time rules i want Only to see times from 9am to 6PM on the newer OS it just "greys" them out so very useless Agenda view is fine)

i was waiting for an windows 7 mobile to come out and i thought i just buy an cheap 8520 from ebay see what they was like, 2 years later i am still using an blackberry if Rim fail i just get an windows 8 phone when they come (no point been stuck with dead end windows 7 phones)

if i only had 1 phone i Most likely would have an Android or more likely an windows 7 phone (but do not like the calender on Android it sucks compared to blackberry and windows6mobile or win7Phone calender)

my second backup/Fun phone is android with giffgaff (currently HTC desire soon to be HTC one X) [my main phone Diverts to it when the phone is unreachable/no coverage/ cant make phone ring]

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Black Helicopters

And even worse ...

Try connecting to the BlackberryApp World.

First of all you have to restart IE in 32-bit mode, or Firefox 32 bit mode, just in order to use the site.

Then you have to install the new app on your blackberry.

Once you have had to crash the blackberry and wait 10 minutes for it to restart then you then find that you need to create another Blackberry ID and provide your credit card details for 'free' apps.

Failure to do this crashes the webpage you are on.

I'd send them a wreath if only the contact page on their site didn't crash as well ...

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