Firstly, yet another idea to kill the pub atmosphere. First we had wide screen TV with bloody football every minute of the day, now it's WiFi. What happened to going out to socialise with other people?
Secondly, the writer of the article is obviously either a shandy drinker or a eurofizz lover, or has only sampled it in bottles or cans which are nothing like the real thing what so ever. A well kept pint of Abbot that's not too fresh (or too old), is nectar in a glass, and should only be taken whilst standing. Persons attempting to drink Abbot Ale in a sitting position may find their knees inoperative after a few. The best way to serve it is "from the wood" - ie a wooden "pin" on the bar, and these days the only way you'll see that is where the landlord takes it to the brewery personally to get it re-filled.
IPA is known by some as "Bury St Edmunds Sugarbeet Factory Effluent", or just plain "Bury Ditch Water". When they brewed IPA at three sites (before becoming GK PLC), both Biggleswade and Furneaux Pelham produced superior IPA.
Old Speckled Hen is an abomination of what it once was, it doesn't taste anything like it used to when brewed at Morland's brewery, same goes for any of their other stolen ales.
Chemically the water may be made to be the same as the original brewery's water, but it doesn't have the same taste. And Bury St Edmunds area tap water has a funny twang to it. Probably due to the Sugar Beet Factory.
Cellar management is an art, and sadly there are not many landlords that do it properly. GK pubs often suffer from spiralling rents, and when that happens, the beer suffers. They love to send out the "plate counters", and if your kitchen is doing plenty of work, the put the rent up. The more you do to counter that, the more they put it up until you just can't afford it anymore. The next tenant comes in on a super cheap deal and it starts again. I can see GK putting the cost of these WiFi hotspots onto their tenants rent too!
There is no such thing as free beer, especially with GK.