Re: My Understanding
You were doing alright until the last two paragraphs.
"The problem I can see with all IBM products is that they are highly complex"
Rubbish. Just a throwaway insult to address your generalization.
"DB/2 is basically a mainframe product and you need the friendly IBM customer engineer to run it."
Bollocks. I ran dB systems from IBM for 16 years without needing a CE at all. I'm not the only one either.
"The customer engineer (which is often on-site for days a week with large customers) will actually create a working installer."
That may be so these days but it wasn't in the past (before the work went East and I had to change direction) and, quite frankly, says more about the quality of the people that are available than about the product - experience talking here!
"These antics are in my opinion the very reason for the existence of Microsoft and Oracle. IBM still doesn't know how to make a product which works w/o a customer engineer holding the user's hand."
Rubbish and bollocks. You may not be able to do stuff but some of us can.
(Irritated? Who, me? Surely not!)