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back to article OAP sues Apple for $1m after walking into store's glass door

An octogenarian is to take Apple to court after a visit to one of the computer company's glass-fronted stores put her nose out of joint - literally. The 83-year-old New Yorker walked slap bang into one of stores' see-through doors and broke her nose, she claims. Now, Evelyn Paswall, 83, has asked for $75,000 (£47,000) in …

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Anonymous Coward

how fast did this granny walk?

Assuming this granny is probably just your typical greedy american, I hope she spends a fortune on legal fees before losing and gets some humble pie:)

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Re: how fast did this granny walk?

Is only part of the question.

"How much momentum did she have?"

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Anonymous Coward

is this

The woman who gave birth to superman.

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Re: how fast did this granny walk?

No I expect it will be a "you only pay if you win" deal so she will only get peanuts even if she wins.

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Thumb Up

Being an American...

Can I please vote up the parent comment about 1000x? I'm tired of the entitlement attitude in this country. I hope she gets beaten in court like a red-headed stepchild.

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FAIL

Re: Being an American...

red headed step child.

Presumably you are a 'tard - as that's a little bit offensive

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Anonymous Coward

Re: how fast did this granny walk?

Remember, people used to die walking into glass doors, which is why it became a requirement to make obvious that it was a door and not clear air.

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Flame

Re: Being an American...

"I'm tired of the entitlement attitude in this country. I hope she gets beaten in court like a red-headed stepchild."

Surely it's likely this woman had to pay for her nose being fixed, via her savings? Health insurance is very expensive and hard to come by if you're in your 80s, surely? And surely the most egregious sense of entitlement in the US is that displayed by a healthcare industry which charges insane fees for any work whatever?

I realise, part of those fees, represent the need to recoup the costs of paying out for lawsuits against practitioners - but surely the greater part is those practitioners' excessive profit? In any event, surely we should apply the same principle to this woman: in attempting to recoup her medical fees she is simply seeking from Apple precisely that which their negligence directly cost her. Begrudge her that - as you seem to do - and I say you're a goddamn heel.

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Re: Being an American...

Exactly how was Apple negligent to the tune of a million dollars? Its a fragging door - you need to open them.

I don't believe the woman had any serious injury. Ambulance chaser got his corrupt buddies to make some crap up after watching a certain episode of the Simpsons too many times.

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Anonymous Coward

Re: how fast did this granny walk?

slow * fat

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An awareness of what glass is...

You would think that at the age of 83, one would have a sufficient grasp of the way the world works and have a solid body of experience to draw upon that would ready her for the magic that is the glass door...

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Re: An awareness of what glass is...

I walked into a glass partition at the age of 30. Sometimes I bang my head on the extraction-hood above my hob - it sits above my field of view. Sometimes I bash my head on a low door way in the pub, but only if I'm distracted at the time.

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Re: An awareness of what glass is...

I hope you get $1,000,000 each time? After all, that's a perfectly reasonable amount of money for something that's certainly not _your_ fault.

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Joke

Re: An awareness of what glass is...

Perhaps that's why Bieber is so rich:

http://www.youtube.com/watch?v=r_PTggXuE1U - Kerching -> $1M

http://www.youtube.com/watch?v=x_zUQlU6Ycw - Kerching -> another $1M

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Anonymous Coward

Re: An awareness of what glass is...

She's 83 FFS cut her some slack jack.

Maybe her eyesight isn't up to Apple's 'Retina' standard.

Perhaps Apple might just consider designing an environment for normal everday folk of all ages, not just trendy young Barrista's in black polo necks with more money than sense.

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Re: An awareness of what glass is...

I don't know why you got down voted - it made me chuckle!

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Unhappy

Re: An awareness of what glass is...

I am sure a glass door can be present a random difficulty in a day's series of events.

“The defendant was negligent... in allowing a clear, see-through glass wall and/or door to exist without proper warning,"

I hope Apple Designers have thought of all the proper warnings for functionality that is sure to exist in things Apple sells and that can expose your privates.

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Should have gone to Specsavers

Time for some new iGlasses ?

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Re: An awareness of what glass is...

Similar thing happened to me in Zurich at a popular brand trendy coffee place - I was 22! They had a normal door that had existed for some time which I was accustomed to using, and had decided to install automatic opening glass doors.

I was walking ahead talking to friends with my head turned to the side at just the wrong moment, reached out to grab the existing inner door, and turned my head towards it - bang - slammed right in to the glass panel - shattered my front tooth. Stepped back in shock and the motion detector kicked in and the panel slid open.

Head of *bucks called me the next day, details passed onto insurance company and tooth replaced that week. No lawsuit needed, but I can sympathize with an 83 year old. I don't know how much a broken nose costs to fix - remember there's no such thing as a NHS in the US, so it's bound to be more expensive.

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Stu
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Re: An awareness of what glass is...

>bound to be more expensive.

No, not a million dollars expensive!

Just more litigation culture, I do wonder whether there is absolutely ANY level of purposefulness gone into this, what with the money Apple is making every second of every day, plus a glass frontage identified by some to be of litigious potential.

And quite how would an old granny manage to shatter a glass frontage so effectively, made probably of toughened glass - assuming the pic is real.

I wonder whether a trip to the security room to watch some footage of the event might be in order - Maybe, just maybe, a 2x4 was used just prior to the 'event' and the granny's nose was already broken? Magicians tricks a possibility.

Just a thought.

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Anonymous Coward

Re: "walking ahead talking to friends with my head turned to the side"

That's pretty much the dictionary definition of not looking where you're going and not paying attention to what you're doing. Combined with your implicit assumption that the world is static and fixed and nothing anywhere ever changes (and just how did you get into the place without noticing the new door layout in the first place anyway?), I make it 100% your fault. Very generous of them to pay for your dental surgery.

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Holmes

Re: "walking ahead talking to friends with my head turned to the side"

FYI the door layout didn't change, they just stuck a large glass sliding panel directly in front of it, which took them less than a day (marvelously efficient, the Swiss), but perhaps my original post did not make this clear enough.

But thanks for explaining to me the world is not static and that things are constantly moving and changing... how have I survived all these years travelling from country to country without noticing that I don't know. By sheer luck or grace?

OTOH You must be a real fun person to hang out with on long walks - do you ask everyone not to talk until you reach the destination so that you can focus on making sure no new obstacles have crossed your path since the last time you took that route?

Also worthwhile mentioning, the motion detector signal was very badly timed, in that you had to wait a second for it to open, which was not fixed even after my accident (yes, I still went there for coffee).

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Anonymous Coward

Re: "walking ahead talking to friends with my head turned to the side"

>"do you ask everyone not to talk until you reach the destination so that you can focus on making sure no new obstacles have crossed your path since the last time you took that route?"

Not being Gerald Ford, I can talk and look where I'm going at the same time. Since I don't talk or listen with my eyes, I'm able to point them in the direction I'm going, rather than the direction I'm talking or listening to. You on the other hand were walking one way and looking another. If you'd been out in the street you'd have walked smack into a lamp-post and still be blaming it rather than yourself.

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Gran'd Slam...

From Steve Jobs to nose jobs, is but a small step for the unwary.

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Anonymous Coward

Yebbut...

...was the glass shiny or matte?

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Re: Yebbut...

I was wondering if it was a capacitive or resistive interface?

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Re: Yebbut...

Capacitive obviously, otherwise it would have resisted the application of her face to it

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Happy

Seems Apple and windows aren't compatible

... somebody had to say it

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WTF?

Accident my Arse!

Agreeing with the first comment this nan would've had to be running towards the apple store at full speed, double that of a nan her age, whilst not looking where she was running to. As if, in her old age she surely would have a tiny bit of 'wisdom' like look where you're going, or suing a huge multibillion dollar company with a flimsy story like that is stupid.

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Anonymous Coward

Re: Accident my Arse!

@Bush_rat: "As if, in her old age she surely would have a tiny bit of 'wisdom' like look where you're going"

I've actually seen this kind of accident happen right in front of me, and it wasn't an elderly person either. Although she was walking at an apparently normal pace, the sound of the impact was frighteningly loud and she knocked herself out (I had to catch her). I can only assume she wasn't fully concentrating, and the glass was insufficiently labelled to alert her to the threat.

This happens more than you might think when you have too much clear glass. I think it's a basic human weakness - our minds often rely on certain queues to bring problems to our attentions, e.g. motorists (and even pedestrians) often don't see cyclists because their mind doesn't register an object that small on the road. Building regulations now often stipulate the minimum requirements for markings to glass doors for this reason.

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Anonymous Coward

Re: Accident my Arse!

Correction to previous post - should be 'cues' not 'queues' (must be Monday).

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Flame

admission of guilt?

"Clearer stickers were said to have been put in place on stores this weekend"

an admission of issue. Good luck to her and her money sucking leeches. No wait a minute, STOP FEEDING THE LEECHES.

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Happy

Re: admission of guilt?

But shirley, clearer stickers would be even more difficult to see.

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WTF?

Did she take a running jump at it?! I can't see anyway that walking at a normal speed into a glass door, presumably made from toughened security glass, would cause that kind of bullseye affect.

Yet another case of the blame culture, in this case blaming a company with $97Bn in the bank, probably hoping that they'll pay up to make the problem go away.

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JC_
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Likely explanation: the Reg posted a bullsh1t picture.

Take a look at the store front and think to yourself if clear, unmarked glass might be hard for an 83 year old to see.

Anyone that's used the hockey-puck mouse knows that Apple are well capable of choosing form over function...

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Anonymous Coward

@JC_

As the article says, the glass was not unmarked. It already had stickers like these.

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JC_
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@Metavisor

Stickers placed right at knee-level, huh?

Also, why're the stickers white? Bad choice for contrast or visibility, but perhaps more attractive, and that's what counts.

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Anonymous Coward

Re: @Metavisor

"knee level"? Nope, it's clearly waist level. How's your eyesight?

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JC_
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Re: @Metavisor

Uncorrected, my eyesight is awful, thanks for asking! But looking with contacts in, those stickers in your picture are definitely below waist level, nowhere near eye level.

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Rob
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Re: @JC

Their fail is for not putting two sets of stickers at different levels on the door, the 'knee-high' stickers are eye level for those that are vertically challenged.

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"White stickers already placed on the transparent glass panels of Apple's stores are insufficient warnings, apparently. Clearer stickers were said to have been put in place on stores this weekend."

So, rather than opaque white ones, they're putting up (semi-) transparent ones?

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Joke

Stickers...

Clearer stickers were said to have been put in place on stores this weekend.

Errm...

Wouldn't it have been better to use more opaque stickers?

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Anonymous Coward

Apple not to blame.

Clearly the OAP was using the window wrong, luckily it had rounded corners or there would have been a real problem.

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WTF?

I would have expected Apple to use a higher-contrast colour than white, considering how much white features in the rest of the design of their stores. But that said most people wouldn't have tried to sue Apple for being stupid enough to walk into a door. And as others have pointed out - if that photo is of the damage caused by the woman, was she trying to break in when it was closed or something?!

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some nose

£47,000 for an 83 year old nose, do these things increase in value with age?

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Anonymous Coward

Re: some nose

They do say that the nose keeps growing throughout life... and grows even longer when trying to claim $1m for walking into a door.

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TRT
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Big Brother

That's one old and angry bird!

Now stop granny bashing and get back to work!

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Did she walk or was she pushed...

Surely Apple will have security footage of the mishap to show what really went down, though I don't think anyone outside of the investigation will see it.

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Lucky lady

At 83, there aren't that many ladies who can walk fast enough to break their nose on anything.

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